11–20 of 73 posts
I entered my computer's serial number, but it's unclear if it is affected or not: > The serial number you entered is not eligible under this program because either: > • It's not in the affected serial number range. > • Our records show that your battery has already been replaced. > • Our records show it's no longer eligible for a free replacement under this program. > If you have questions, please contact Apple. If e…
My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
I entered my computer's serial number, but it's unclear if it is affected or not: > The serial number you entered is not eligible under this program because either: > • It's not in the affected serial number range. > • Our records show that your battery has already been replaced. > • Our records show it's no longer eligible for a free replacement under this program. > If you have questions, please contact Apple. If e…
My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
I experienced something similar: Many of my keyboard keys don't work. I have to use external keyboards. People say that it might be due to a swollen battery. Either way, Apple wants >$400 to replace. 2015 MBP
you should stop using it as soon as you can, it's a fire hazard
My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
I experienced something similar: Many of my keyboard keys don't work. I have to use external keyboards. People say that it might be due to a swollen battery. Either way, Apple wants >$400 to replace. 2015 MBP
I entered my computer's serial number, but it's unclear if it is affected or not: > The serial number you entered is not eligible under this program because either: > • It's not in the affected serial number range. > • Our records show that your battery has already been replaced. > • Our records show it's no longer eligible for a free replacement under this program. > If you have questions, please contact Apple. If e…
The only thing that keeps me with OSX instead of Linux on laptop is awesome touchpad in MacBook. Wandering if there are any ThinksPads/System76's with comparable touchpad quality ?
I love Thinkpads but, no, I've never seen one with a comparable touchpad to a Macbook. The closest PC device is Microsoft's Surface Laptop, but the Macbook still takes the crown, it is just a much tighter contest.
I entered my computer's serial number, but it's unclear if it is affected or not: > The serial number you entered is not eligible under this program because either: > • It's not in the affected serial number range. > • Our records show that your battery has already been replaced. > • Our records show it's no longer eligible for a free replacement under this program. > If you have questions, please contact Apple. If e…
Just another anecdata point, I have the same upgrades for one bought in the timeframe and got the same message.
Got in touch with support and they claimed that the manufacture date was outside the applicable range (doesn't make any sense since it's custom built). Will have to escalate to someone higher up since it seems that the lower level staff aren't even aware of this program yet.
The only thing that keeps me with OSX instead of Linux on laptop is awesome touchpad in MacBook. Wandering if there are any ThinksPads/System76's with comparable touchpad quality ?
I love Thinkpads but, no, I've never seen one with a comparable touchpad to a Macbook. The closest PC device is Microsoft's Surface Laptop, but the Macbook still takes the crown, it is just a much tighter contest.
The Surface Pro is also beset with a host of other glitches that simply should not be present on a laptop costing north of £2k so I would strongly recommend you look to spend your money elsewhere. (Sadly, I'm not too sure where - I find the PC laptop market somewhat hard to navigate, but I'm going to have to learn when it comes time to replace my 2015 MBP, unless Apple make some major improvements in the next release or two.)