131–140 of 238 posts
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I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.
I have the exact same issue. Anything you can do to make it possible to reclaim my account after the yahoo login nonsense would be amazing.
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I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.
I’m the same. Worst part is, I’m pretty sure I know the account. But eh aside from getting access to that account, I have all those photos, so less stress there :)
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I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.
same. I tried connecting with yahoo support a few times and I can even see the public photos of one of my accounts but cannot login or download the originals, and they could not reconcile my yahoo login account with my flickr account.
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Don— I was a paying customer too. Then Flickr changed their login, forcing me to get a yahoo account, which I then lost over time. So for years now, my account, and all the photos of my 1-3yo kid are buried and locked behind the “you need (login) and pay premium access to see all your photos”. All because that stupid yahoo login integration. Unrecoverable.
I also allowed my Flickr pro-membership to lapse last month, simply because I couldn’t remember the Yahoo login that’d been forced on me a few years ago. I received a reminder to my normal email address, but when I tried to reset the login, the secondary email was apparently something different and probably another arbitrary Yahoo address that I’d never ever used, so at that point I gave up trying to give them my mon…
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Don here, thanks so much for the vote of confidence. Big job ahead of us, but the community is the reason we did this. We want to invest, innovate and grow there. We'll be working hard. But first I have a lot of learning to do. Stay tuned.
I am happy to hear of the new era of Flickr! Some questions: 1. Are you going to keep the 1TB free space for everyone? 2. Do you think you'll have a desktop uploader available for non-paying users? 3. What about open-source integration (digiKam, etc)? Last time I tried, I couldn't get it to work with Yahoo authentication. Thanks, and looking forward to the new life :)
The way I run SmugMug is pretty simple: We love our customers, we listen to them, we build great experiences for them based on that feedback, then we do it all over again. We're going to apply that same approach to Flickr.
Simply migrating them into AWS, and getting off of Yahoo Auth, and the variety of other urgent issues, will take a lot of time, effort, energy, etc. But we're also very excited to get to work enhancing the existing experiences and building new ones.
So please be patient with me as I learn, come up to speed, and tackle some of the big obstacles in front of us. It'll be worth it. :)
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Don here, thanks so much for the vote of confidence. Big job ahead of us, but the community is the reason we did this. We want to invest, innovate and grow there. We'll be working hard. But first I have a lot of learning to do. Stay tuned.
Don, Will you keep the current 1 TB free storage tier as is?
SmugMug has offered unlimited storage for more than 15 years, so we know a lot about the space. I'm excited to see what we can do with and for the community.
This is exciting! I've long believed that Flickr should have doubled down on their existing users instead of trying to become another Instagram. Over on the USA Today article[0], there's this line: A longtime fan of Flickr, MacAskill says before making any decisions, he plans to collect feedback from employees and users. Hey Don - I used to pay money for Flickr, and I'm happy to start paying again if there is evidenc…
Don here, thanks so much for the vote of confidence. Big job ahead of us, but the community is the reason we did this. We want to invest, innovate and grow there. We'll be working hard. But first I have a lot of learning to do. Stay tuned.
I really don’t want to use another platform for storing my photos, even Twitter stream photos, and having Flickr, where I am in control was always my preferred choice.
Looking forward to keep using Flickr where the owners actually care.
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Don here, thanks so much for the vote of confidence. Big job ahead of us, but the community is the reason we did this. We want to invest, innovate and grow there. We'll be working hard. But first I have a lot of learning to do. Stay tuned.
Hi Don, been paying for Flickr and looking lustfully at SmugMug for a long time, user back when Game Neverending was still mixed in. Bought accounts for all my family too. Looking forward to work.
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Don here, thanks so much for the vote of confidence. Big job ahead of us, but the community is the reason we did this. We want to invest, innovate and grow there. We'll be working hard. But first I have a lot of learning to do. Stay tuned.
I still have an account. If there was a reasonably priced, full featured Flickr I would resubscribe. I have a smugmug account. Is there going to be a way to marry the two??? I have 11 years of photos on Flickr and would hate to have to move them (your sys people would hate it too I’m sure).
But logically, it makes sense that connecting them somehow makes a lot of sense. SmugMug has consumed the Flickr API for awhile, so some of the plumbing is already in place.
Stay tuned while we learn from our customers what they'd like and then build it. My hunch is better connectivity between the two services is going to be high on the list, but I'm going to let our customers drive that decision.
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Don here, thanks so much for the vote of confidence. Big job ahead of us, but the community is the reason we did this. We want to invest, innovate and grow there. We'll be working hard. But first I have a lot of learning to do. Stay tuned.
Hi Don! Are you hiring engineers in NYC by chance for this new opportunity? :)