13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
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Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#2My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#3My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
Holy hell, that explains my situation perfectly. My trackpad becomes unresponsive after a few hours use, but works perfectly fine in the morning. The battery must be expanding and interfering with the trackpad/haptic engine...
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#4Darn... I'm reading this on a 13" macbook pro with no touchbar, manufactured during that time. Guess I better find that product number.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#5The only thing that keeps me with OSX instead of Linux on laptop is awesome touchpad in MacBook. Wandering if there are any ThinksPads/System76's with comparable touchpad quality ?
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#6The only thing that keeps me with OSX instead of Linux on laptop is awesome touchpad in MacBook. Wandering if there are any ThinksPads/System76's with comparable touchpad quality ?
I love Thinkpads but, no, I've never seen one with a comparable touchpad to a Macbook. The closest PC device is Microsoft's Surface Laptop, but the Macbook still takes the crown, it is just a much tighter contest.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#7My 15 inch has the same problem and the touchpad is unusable. Has anyone else experienced this? For all the benefits people tout about the macbook touchpad, this really is a damper.
I experienced something similar: Many of my keyboard keys don't work. I have to use external keyboards.
People say that it might be due to a swollen battery. Either way, Apple wants >$400 to replace.
2015 MBP
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#8I entered my computer's serial number, but it's unclear if it is affected or not:
> The serial number you entered is not eligible under this program because either:
> • It's not in the affected serial number range.
> • Our records show that your battery has already been replaced.
> • Our records show it's no longer eligible for a free replacement under this program.
> If you have questions, please contact Apple.
If even they don't know which one of these three options apply to the serial number that I have, what hope is there to guarantee that my computer will not explode in front of my face while I am working? I bought mine during the time frame mentioned in this page, custom built (upgraded RAM and disk capacity), and never had taken it to an Apple store for repair (which means, option #2 doesn't applies). I wish there was a better way to double check if option #1 or option #3 apply to my device, other than scheduling an appointment with their "Genius Bar" which usually takes several days.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#9Darn... I'm reading this on a 13" macbook pro with no touchbar, manufactured during that time. Guess I better find that product number.
Try "About this Mac" in the Apple menu.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#10I get a hit on serial number but no symptoms. So I think I should replace but:
"Your 13-inch MacBook Pro will be examined prior to any service to verify that it is eligible for this program and in working order. Service may take 3-5 days."
So I might go through that and still not get a new battery? Feh!