> The fundamental challenge... is making computing systems that people feel comfortable using. “They don’t feel safe, they don’t feel trust... Does this company have my best interests at heart at all?..” Making users feel good about surrendering data, defined as “protecting privacy”. Google’s positioning on the current furor is pretty interesting. Specifically the preferred corporate definition of ‘privacy’ to mean..…
Lea Kissner's job is making sure Google products protect the privacy of users
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Re: Lea Kissner's job is making sure Google products protect the privacy of users
#12E-mail account is basically a concentration of personal data and doing so little to protect that negates everything else.
Re: Lea Kissner's job is making sure Google products protect the privacy of users
#13This will probably go about as well as Alex Stamos protecting the private data of Facebook users (and, I suppose, Yahoo users before that).
Re: Lea Kissner's job is making sure Google products protect the privacy of users
#14Well, they definitely do fail at the very core. For the non-enterprise Gmail accounts, there is basically no way for account owners to reattain control over an account if it was hijacked. Google product forums full of people blocked from the recovery of their account by sudo-AI recovery form and all the support they get is repeated "use recovery form" from some kind of "google community volunteers" (or something like…
Even if you accept that that’s a price worth paying for the service, you’re “snitching” on all your friends you exchange numbers/emails with. If you avoid Gmail, they still have all your email, just from the other end.
Re: Lea Kissner's job is making sure Google products protect the privacy of users
#15Re: Lea Kissner's job is making sure Google products protect the privacy of users
#16It's interesting to me that the article mentions Yonatan Zunger, since he left Google in July 2017. Before working in the Privacy team (as a Distinguished Engineer), he was Chief Architect for G+. His short stint in Privacy (8 months) before quitting Google for a startup makes me nervous. But maybe I'm reading too much and he just needed to move on from Google after 14 years. https://plus.google.com/+YonatanZunger ht…
You can always ask him directly, rather than work in imagination. He is a friendly person.
Having read many of his internal rants at Google that’s not the epithet I would use. He certainly is a solid engineer though.
Re: Lea Kissner's job is making sure Google products protect the privacy of users
#17Well, they definitely do fail at the very core. For the non-enterprise Gmail accounts, there is basically no way for account owners to reattain control over an account if it was hijacked. Google product forums full of people blocked from the recovery of their account by sudo-AI recovery form and all the support they get is repeated "use recovery form" from some kind of "google community volunteers" (or something like…
Switching from pseudo-AI to humans isn't necessarily better. I had an attacker successfully social engineer a support person into changing the email associated with one of my videogame accounts which had some valuable items.
Preventing attackers from getting my password is something I can do myself. Preventing attackers from "recovering" my account is not something I can do myself. So I prefer services to have difficult recovery.
Re: Lea Kissner's job is making sure Google products protect the privacy of users
#18Re: Lea Kissner's job is making sure Google products protect the privacy of users
#19So no PRISM ? And analytics and google font don't collect my data when I'm not on a google site ? And no scanning of my gmail messages ? And I can install updates for my Android apps easily without linking my personal email to my phone ( and risking cloud contact/photo sync if I didn't do this right) ? And ads don't get personalized to my profile according to all those data ?
Re: Lea Kissner's job is making sure Google products protect the privacy of users
#20So no PRISM ? And analytics and google font don't collect my data when I'm not on a google site ? And no scanning of my gmail messages ? And I can install updates for my Android apps easily without linking my personal email to my phone ( and risking cloud contact/photo sync if I didn't do this right) ? And ads don't get personalized to my profile according to all those data ?