Apple refused to Fix our iMac Pro • Hacker News Board

Re: Apple refused to Fix our iMac Pro

#21

Post by chrisseaton » Wed, Apr 18, 2018, 2:27 PM UTC

petercooper wrote: post #19

chrisseaton wrote: post #16

I don't get it - they broke the computer didn't they? So why is this Apple's problem to fix it? He asks 'how the fuck does that even work?' well they just don't offer that service. If they don't want to provide a service when there is no contract, then they don't want to end of story. You can't just demand someone does a job for you that they don't want to.

I don't get it - they broke the computer didn't they? So why is this Apple's problem to fix it? Can you imagine if a car company tried to pull this? Oh, your car is broken, we don't sell parts, you gotta buy an entire new car everytime. Hmm, no.

Right but there's a law about that for cars. There isn't a law about it for computers.

I can understand him wanting them to service it. I can't understand him being indignant that they don't want to and seemingly not being about to wrap his head around that fact.

Re: Apple refused to Fix our iMac Pro

#22

Post by rasz » Wed, Apr 18, 2018, 3:54 PM UTC

joshstrange wrote: post #2

Good god... This guy is so annoying and the obviously staged shots acting like it was happening in realtime were cringy. This would be an interesting story if it wasn't so staged and the main "actor" wasn't yelling at the camera the whole time. I'd like to take this guy's side but he is so unlikable and with the level of "production" going into this video I'm honestly not sure what to believe here or how much he skew…

You are right on the money. Exaggerated face expressions, yelling, fake drama, multiple 'live' takes, scripted 'spontaneous' videos. Its pretty much a reality tv show for young boys.

Re: Apple refused to Fix our iMac Pro

#23

Post by mrguyorama » Wed, Apr 18, 2018, 6:24 PM UTC

perl4ever wrote: post #20

garyfirestorm wrote: post #17

Earlier quoted context omitted.

I think you're legally required to provide service in certain parts of the world. What if your car manufacturer refuses to provide you new radio (if the older one goes bad). That would be unacceptable. So is this.

I'm positive that a replacement radio is not available from the manufacturer for my car. Of course, it's 30 years old...but there has to be a limit somewhere.

Car companies are required to provide OEM replacement parts for a certain time scale (possibly 5 years?). I imagine that law was put in place for exactly the same reason as this situation.

Re: Apple refused to Fix our iMac Pro

#24

Post by dddw » Wed, Apr 18, 2018, 8:52 PM UTC

joshstrange wrote: post #2

Good god... This guy is so annoying and the obviously staged shots acting like it was happening in realtime were cringy. This would be an interesting story if it wasn't so staged and the main "actor" wasn't yelling at the camera the whole time. I'd like to take this guy's side but he is so unlikable and with the level of "production" going into this video I'm honestly not sure what to believe here or how much he skew…

yeah well, for a youtuber it aint that bad. I suspect he's a decent guy.