Apple Sued an iPhone Repair Shop Owner in Norway and Lost • Hacker News Board

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#241

Post by dpkonofa » Sat, Apr 14, 2018, 2:07 AM UTC

smallnamespace wrote: post #25

urda wrote: post #8

Earlier quoted context omitted.

Louis Rossmann, who openly admitted to using illegally obtained schematics and internal documents from Apple? I wouldn't be throwing that name around as a talking point at all in this discussion. The reason why Apple doesn't want any Joe-schmoe just yanking and replacing caps and other components is simple: quality control. I can barely count on two hands people I would be comfortable working on the innards of a PC,…

> The reason why Apple doesn't want any Joe-schmoe just yanking and replacing caps and other components is simple: quality control Right, and the entire discussion is that Apple's right to quality control has overreached to the point that it is now impinging upon the common sense right of someone to be able try to fix something that they own when it breaks.

How so? Apple isn't stopping anyone from being able to try and fix something that they own. The only action they've taken is against companies claiming that they're an Apple authorized repair center when they're not.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#242

Post by dpkonofa » Sat, Apr 14, 2018, 2:08 AM UTC

bambax wrote: post #7

dpkonofa wrote: post #2

This will get canned on the appeal, guaranteed. The article is a bit misleading because they're not going after him because he's doing aftermarket repairs. They're going after him because he's claiming that the repaired devices are using genuine parts from Apple, which even have the Apple logo on them, yet they weren't purchased from Apple. This is my biggest complaint with the "Right to Repair" movement. They're con…

> the valid complaint of users not being legally allowed to repair their own devices. Apple has never been against that and isn't fighting that. Hmm, what? Apple is actively fighting that by making devices incredibly difficult to tear appart, not selling replacement parts, and, yes, suing every mom-and-pop repair shop.

>suing every mom-and-pop repair shop.

This is blatantly false. Please link 1 instance where Apple sued a mom-and-pop repair shop for anything other than they were claiming they were an authorized repair center or used genuine parts and didn't.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#243

Post by dpkonofa » Sat, Apr 14, 2018, 2:13 AM UTC

cptskippy wrote: post #46

dpkonofa wrote: post #2

This will get canned on the appeal, guaranteed. The article is a bit misleading because they're not going after him because he's doing aftermarket repairs. They're going after him because he's claiming that the repaired devices are using genuine parts from Apple, which even have the Apple logo on them, yet they weren't purchased from Apple. This is my biggest complaint with the "Right to Repair" movement. They're con…

> They're constantly conflating what Apple is fighting against (counterfeit parts and being compelled to provide documentation and manuals without oversight) with the valid complaint of users not being legally allowed to repair their own devices. Apple has never been against that and isn't fighting that. Apple is setting up an environment where counterfeiting is practically necessary by hindering legitimate repairs u…

>Apple has bricked iPhones during iOS upgrades if those devices weren't using genuine Apple displays. >Apple has bricked iPhones during iOS upgrades if you replaced the touch ID, regardless of whether it was a genuine part or not. >The iPhone X camera module is a separate part form the display yet if you replace the display genuine or not while keeping the original camera module, it stops working for facial authentication.

This is incorrect and a complete oversimplification of what actually happened. In every single one of the cases you mention, the device was bricked because having the part displayed broke the chain of encryption from the secure enclave to the device in question - Touch ID or Face ID. If you can't verify the chain of trust, there's no way for the device to accurately tell that the security measures that are in place are working correctly with any kind of certainty.

In fact, Apple reversed the Touch ID issue by simply notifying the user that a third-party display had disabled Touch ID (because the Touch ID module key no longer matched the key in the secure enclave). The software simply wasn't designed to allow insecure use of the device and it was fixed within less than a week.

You're either simply ignorant of how these situations came to be or you're being disingenuous because the inaccurate click-bait headline is easy to use to confirm and support your suspicions.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#244

Post by ikeboy » Sat, Apr 14, 2018, 2:20 AM UTC

beenBoutIT wrote: post #201

Reason077 wrote: post #115

"Norway’s customs officials had seized a shipment of 63 iPhone 6 and 6S replacement screens on their way to Henrik’s shop from Asia and alerted Apple; the company said they were counterfeit." Wow, talk about snitches! Has anyone notified Apple about amazon.com? Pretty sure they're selling 'counterfeit' iPhone screens too.

Apple determined 90% of the Apple chargers sold on Amazon were fakes, but it seems to only be going after individual sellers as opposed to Amazon. http://www.patentlyapple.com/patently-apple/2016/10/apple-su...

I know multiple instances where Apple made false claims about infringement - I wouldn't trust that figure unless I see independent evidence.

I myself would estimate 10-30% of chargers sold are counterfeit, I see some sellers that are obviously selling fakes but 90% seems extremely unlikely.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#245

Post by beenBoutIT » Sat, Apr 14, 2018, 2:24 AM UTC

oarsinsync wrote: post #208

beenBoutIT wrote: post #195

Earlier quoted context omitted.

This is actually much better than their previous designs which had 'replaceable parts' that by design would generally destroy the motherboard when replaced by technically-inclined users or non-Apple repair people. Now there isn't an illusion of repairability bundled with a false sense of defeat upon encountering failure.

I'm not sure it's better that GP wouldn't have been able to do what he did successfully, because other people might have failed thinking they could succeed. Just because some people might fail at certain tasks thinking they could perform aftermarket changes (so long my Palm IIIx and iPhone 3G) doesn't mean all people will fail at these things (wayhey hello new screen on my Thinkpad and significantly improved wifi on…

It's tragic to see RAM moving in the opposite direction of other positive technologies like USB. Going from being difficult to reuse between devices to fixed and impossible to reuse, making entire devices disposable.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#246

Post by Scoundreller » Sat, Apr 14, 2018, 2:29 AM UTC

oarsinsync wrote: post #208

beenBoutIT wrote: post #195

Earlier quoted context omitted.

This is actually much better than their previous designs which had 'replaceable parts' that by design would generally destroy the motherboard when replaced by technically-inclined users or non-Apple repair people. Now there isn't an illusion of repairability bundled with a false sense of defeat upon encountering failure.

I'm not sure it's better that GP wouldn't have been able to do what he did successfully, because other people might have failed thinking they could succeed. Just because some people might fail at certain tasks thinking they could perform aftermarket changes (so long my Palm IIIx and iPhone 3G) doesn't mean all people will fail at these things (wayhey hello new screen on my Thinkpad and significantly improved wifi on…

Just part out your MacBook Air. I just parted out a mid-2011 and got about US$600 for it, excluding the useless battery and frayed power cord.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#247

Post by Scoundreller » Sat, Apr 14, 2018, 2:48 AM UTC

jammi wrote: post #63

ivoras wrote: post #44

After watching things like this (Louis Rossmann), https://youtu.be/FeUBdMU2qA0 , if I ever buy an Apple product I'll basically treat it as unrepairable.

Yeah, but still their laptops are much more durable than the competitors'; https://i.imgur.com/eKq8ZCG.png Someone who repairs a single brand of products will have a skewed image of the big picture. He'll basically only receive items too damaged to be repairable by others, but he has no data on whether he receives 1/million or 1/2 whatever and makes the assumption every single one of them are like the ones he receive…

> working spare parts from dismantled products

I encourage everyone to sell their spare Apple products for parts. The recoveries are surprising. And because all the parts are designed to one spec, you don't have a bazillion screws to deal with like non-Apple laptops.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#248

Post by musage » Sat, Apr 14, 2018, 2:51 AM UTC

comboy wrote: post #81

vkou wrote: post #68

Earlier quoted context omitted.

> They want people who bought iPhone to have the best experience they prepared for them. Since when is buying a deliberately un-maintainable device 'the best experience'? I would call that anti-user.

It's the choice some people make. I think user experience is very subjective. I love the user experience that Gentoo provides me, but others will feel better with Windows 10. I didn't mean to say that it's objectively the best experience.

People making choices doesn't magically protect those choices from scrutiny.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#249

Post by greenyoda » Sat, Apr 14, 2018, 3:03 AM UTC

Qub3d wrote: post #91

rmev wrote: post #71

Earlier quoted context omitted.

>using meme arrows

The "greater than" or right bracket is used as a standard inline quote symbol and has been since before image boorus or chans existed.

Yeah, I was seeing them used in text-based email and Usenet clients in the 1980s, and they're probably even older than that.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#250

Post by cptskippy » Sat, Apr 14, 2018, 3:19 AM UTC

dpkonofa wrote: post #238

cptskippy wrote: post #219

Earlier quoted context omitted.

> And why shouldn't they be allowed to do that? They are perfectly in their right to do that, it's just shitty. > They're not stopping anyone from doing the repairs Actually they are by bricking devices later for having non genuine parts or unauthorized repairs. > I don't understand why anyone thinks that Apple should be compelled... Who said anything about compelling them to do anything? I just said they were dicks.…

>Actually they are by bricking devices later for having non genuine parts or unauthorized repairs. The only time devices have ever been bricked for unauthorized repairs is for screen repairs where the chain of trust for Touch ID couldn't be verified. It wasn't intentional and they reverted with a patch within weeks.

> It wasn't intentional

Actually when it first came out Apple said it was intentional enhanced security checks that disabled the phone for the user's safety.[1] Why brick the phone? The enclave is secure and the Touch ID doesn't work, it hasn't worked since it was repaired. Why suddenly decide the phone needs to stop working during an update? Why not just wipe the secure enclave?

When user's contact Apple for support, they were turned away and Apple recommended they replace the phones.

Apple later changed their story and said that it was intended for validation at the factory and mistakenly affected customers.[2] Bricking a device at the factory seems like an odd way to validate it. Wouldn't a JTAG or SPI bus be a better way to query the phone to perform validations?

> they reverted with a patch within weeks.

Weeks. Turn your phone off and don't use it for weeks then come back here and tell me how it was no big deal.

[1] https://www.theguardian.com/money/2016/feb/05/error-53-apple... [2] https://techcrunch.com/2016/02/18/apple-apologizes-and-updat...