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Background checks pay for Checkr, which just raised $100M

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Re: Background checks pay for Checkr, which just raised $100M

#71

Earlier quoted context omitted.

First, that's completely the wrong framing. Maybe checkr doesn't "care enough" about the people who have been punished, but it's not like the company exists out of spite. It exists to serve the legitimate business interests of people who are scared of the impact that a person with a prior record of doing bad things may have on their business, if hired. (Including: our customers are in enterprise/gov/edu and require u…

I think the problem is the "bad" things I may or may not have done in the past is none of the potential employers business. The problem though isn't that liars are getting jobs but also the honest people. Valuable skills are overlooked because a past mistake has sullied their appearance.

> I think the problem is the "bad" things I may or may not have done in the past is none of the potential employers business.

Baloney - if I'm going to trust you with my customers, my business data, and my reputation, I darned well do deserve to know if you've done things that might make you undeserving of that trust. Lying on a job application would be a very good example of that.

Re: Background checks pay for Checkr, which just raised $100M

#72
post #67

Earlier quoted context omitted.

First, that's completely the wrong framing. Maybe checkr doesn't "care enough" about the people who have been punished, but it's not like the company exists out of spite. It exists to serve the legitimate business interests of people who are scared of the impact that a person with a prior record of doing bad things may have on their business, if hired. (Including: our customers are in enterprise/gov/edu and require u…

> our customers are in [government] and require us to commit to background checks on everyone we hire That really -- and especially -- sounds like it should be an illegal form of civil rights abuse.

Why? Verifying the veracity of information on a job application with public records seems like a perfectly reasonable thing to do, and nowhere in the realm of 'civil rights abuse'.

Re: Background checks pay for Checkr, which just raised $100M

#73

Earlier quoted context omitted.

There in lies part of the problem. It is not as simple as you make it sound. While I 100% agree with you that honesty upfront is the absolute best approach, the problem is that 9 out of 10 times employers simply scan applications, see a check for conviction/arrest history, with or without notes explaining the circumstances, and discard the application. So while the applicant may have taken the best approach, it often…

Why should someone have to pay for their report to clear allegations against them?

It is not necessarily about paying to "clear allegations" against them, it is about adding context to convictions/arrests listed their background report.

For example, someone may add this to a drug conviction listed on their report: "I was 18, a freshman in college, and away from home for the first time. I was at a party where drugs were consumed and I was subsequently arrested for possession. Since that time I have obtained my college degree and maintained an active, drug free, lifestyle. I learned my lesson, changed my life and drugs are no longer a part of my lifestyle."

If the receive a copy of their report due to an adverse action by an employer there is no charge to add the statement. I do agree, however, that, like a credit report, background reports should be free to obtain at least once a year. There are countless cases of mistaken identity and incorrect information on criminal background reports that are often found out after it is too late. Often times too, many arrests/convictions can be removed from your report depending on the type, state, and age of arrest/conviction. Many college students don't realize the long-term repercussions of simple indiscretions. It is only after they apply for a job and are turned down because of a background check that they realize the beer they were caught drinking at age 20 in their college dorm room had bigger consequences than the $50 fine.

Re: Background checks pay for Checkr, which just raised $100M

#74
post #42

Earlier quoted context omitted.

What if they dig up dirt on someone with the same or similar name? My mom can't give blood because of some guy with a name that is one letter different than hers. You'd think a different gender would make it easy to fix - but no, she finally gave up.

I got served a court summons for someone who shares my name that was being sued for not paying 100k in medical debt to MY WORK. it was super embarrassing and they walked in and threw papers at me. It took me months to get it figured out because the people responsible for serving me just ignored me. They refused to believe they made a pretty massive research mistake. We had different middle names and birth dates.

> It took me months to get it figured out

Either way this would be a PITA, but it seems the easiest thing to do would be to just go ahead and show up in court. The judge would have you there for about 2 minutes before smacking down the lawyer for the side that summoned you, and sent you home. No reason to spend months working it all out...

Re: Background checks pay for Checkr, which just raised $100M

#75

This kind of company deserves to die, and the public record laws for highly personal data also. The obsession with "background checks" is a really huge part of why the US has extremely high recidivism rate. When people can't find a job even flipping burgers or distributing newspapers, they have no choice other than to go back to the criminal life. edit: as I got private feedback: it is not my intention to disrespect…

I 95% agree with you. We have a huge problem in the US with recidivism and once someone has paid their debt to society, their past shouldn't be held against them. However, Checkr is the result of a strong demand for this type of service, not the cause of it. If Checkr didn't exist then companies would use someone else to conduct their background checks. Sadly, I don't think we'll see a change in this mentality & prac…

> just to play devil's advocate - would you get into an Uber if you knew the driver had 5 previous DUIs?

See, this is the very problem with using criminal history as a form of profiling.

What about his history indicates that he drinks on the job, or will be drunk when you get into his car? If those DUIs all occurred off-the-clock, involving no passengers or collisions, after long shifts of driving stone sober, what's it to Uber?

The irony is, if we deny him employment opportunities based on past behavior unrelated to his job performance, he's going to have plenty of free time to indulge such vices. Being unemployed sucks.

Meanwhile take a 20-something with a habit of getting high behind the wheel. He's still young so he's got a clean record and few (if any) reviews. You'd get into his deathmobile simply because you don't know any better.

Re: Background checks pay for Checkr, which just raised $100M

#76
post #46

Earlier quoted context omitted.

Do you understand why this is an indictment of your hiring process, rather than of those people?

To clarify a point on which there may be some doubt, the hiring process spelled out in quite certain terms that were in no way, shape, form, or manner less than completely clear that a criminal history was not an bar to employment. These were not empty words. The people clearly did not believe this, and made their own personal, individual choices to be dishonest with us. I absolutely understand how this was a fault i…

>Is it possible that you consider the flaw in the process to be of a different nature? Such as that there should under no circumstances be any interest in a person's criminal history in any hiring process?

Yes. If, as you say, criminal history was not a bar to employment, why ask the question at all if you are going to run a background check anyhow? You contradict yourself by stating that "criminal history was not an bar to employment" but also that "The nature of the roles in question [...] required us to care about the pasts of the candidates." so it's difficult to understand why you are so firm on this point. Anyhow, there are plenty of protected groups of people that a prospective employer can't legally discriminate against, yet the discrimination still happens.

The applicant has to take a calculated risk when deciding whether to answer the question about criminal history honestly. Maybe a better question on the application, rather than asking outright about criminal history and discarding an applicant when you catch them in a lie, is asking about relevant convictions that might have some implications about whether that person has a history of violations in your area of practice, or present a conflict to your customers.

Re: Background checks pay for Checkr, which just raised $100M

#77

This kind of company deserves to die, and the public record laws for highly personal data also. The obsession with "background checks" is a really huge part of why the US has extremely high recidivism rate. When people can't find a job even flipping burgers or distributing newspapers, they have no choice other than to go back to the criminal life. edit: as I got private feedback: it is not my intention to disrespect…

To be fair, the CEO of Checkr advocates strongly that a service like Checkr is one way to combat this exact problem.

Traditional background checks are very blunt tools, where decisions are very binary. If an individual is a felon, there is typically zero room for negotiation. This is often the case even with just a misdemeanor. There is usually very little trusted, low cost, easily accessed data, which can balance out or provide a more nuanced view. A service like Checkr is able to provide a much more comprehensive picture, with more depth and nuance, so that employers can be more discerning and less binary.

Also, it's not as if applications don't already specifically ask for information on criminal record. The standard is that employer has this information, without doing any actual background checks. I imagine a comprehensive background checking service would mostly serve to incentivize an employer to hire a subset of previously convicted individuals that they otherwise wouldn't have, and not the other way around.

Re: Background checks pay for Checkr, which just raised $100M

#78
post #46

Earlier quoted context omitted.

Do you understand why this is an indictment of your hiring process, rather than of those people?

To clarify a point on which there may be some doubt, the hiring process spelled out in quite certain terms that were in no way, shape, form, or manner less than completely clear that a criminal history was not an bar to employment. These were not empty words. The people clearly did not believe this, and made their own personal, individual choices to be dishonest with us. I absolutely understand how this was a fault i…

>>>a criminal history was not an bar to employment. These were not empty words.

>>>required us to care about the pasts of the candidates

Kind of sounds like they were empty words.

Re: Background checks pay for Checkr, which just raised $100M

#79
This is a pretty divisive issue with regards to recidivism and personal rights. As I see it:

For employers:

- They are looking out for their own asses. That's the reason why these background check companies exist in the first place. If there wasn't a liability that could potentially fall on the business from someone they hired, then this industry wouldn't be as big as it is.

- If everything was 100% transparent in the hiring process, there would probably be way more criticism from lots of other things. Prior crime convictions aside, there's many reasons a candidate might be arbitrarily overlooked. Maybe the business searched for their social media accounts and didn't like what they saw. Maybe the person is ugly. Maybe the hiring manager has a negative opinion about their education history or what part of town they live in. Who knows. If they know what the laws are, they can also figure out how to get around them while still seeming compliant.

- They do not give a shit about giving someone a second chance. They are not Make a Wish and thinking they are doing a solid to someone out of prison trying to get back on their feet. I would believe it if most applications submitted with the "prior criminal convictions" box checked are automatically filtered out of the applicant pool. The potential risk is just not worth the reward for the employers, which is why they choose to use services like checkr.

- If the employer does keep applicants with prior convictions, they are probably going to lowball the candidate to hire them at a discount for the position, knowing the candidate has slim options with little leverage.

- I don't see small businesses (outside of ones working with children, the government, or similar such instances) using a background check service as much as larger corporations that make lots of hires. The cost of multiple candidate background checks mounts quickly, so the business will likely only a background check on 1-2 people at most, probably after multiple interviews and at least 1 in-person communication.

For employees/candidates:

- It's like a shitty butterfly effect, where a mistake you paid for continually rains on your parade the rest of your life. There are no "fresh starts".

- Knowing that most employers will throw your application in the trash if you have a criminal record, therefore limiting your own chances to try to improve yourself and be a contributing member of society, there is basically an incentive to lie on the application for the sake of just hoping the business won't find out. Essentially, by lying you reason to yourself you have more to gain than to lose. (Aside: Perhaps this is not the best kind of behavior to enforce for a person that just had to reconcile with their shitty behavior in prison).

- Can we trust the companies behind the background checks? Their incentive is to profit, so they are not looking out for the people their services impact as much as the services their customers are buying.

- How can peoples' rights to privacy and confidentiality be restored? This requires a lot of discussion and legislation to make a meaningful impact. These background check companies will not go down without putting up a lobbying fight.

Re: Background checks pay for Checkr, which just raised $100M

#80

Earlier quoted context omitted.

There in lies part of the problem. It is not as simple as you make it sound. While I 100% agree with you that honesty upfront is the absolute best approach, the problem is that 9 out of 10 times employers simply scan applications, see a check for conviction/arrest history, with or without notes explaining the circumstances, and discard the application. So while the applicant may have taken the best approach, it often…

Why should someone have to pay for their report to clear allegations against them?

You already do if you plan to expunge or seal records with the court system. Not to excuse it but to highlight the precedent.
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