This is a very upsetting response. Yes, the driver could have paid more attention, and yes, he shouldn't have activated Autopilot in an area where he knew Tesla's autopilot was not working correctly. However, Tesla calling it "Autopilot" should be no longer allowed. It's clear that it is most certainly not that, and customers are not treating this feature in a careful and cautious fashion, and I do believe that's due…
A big part of being allowed to take your hands off the wheel is probably "how do I detect the hands are on the wheel?". In current S/X with no interior camera the way autopilot works is you have to "yank" the wheel every now and then to prove you have your hands on. Requiring constant "yanking" wouldn't work, and there are often long stretches of roads on highways (where Autopilot is meant to work) that wouldn't requ…
I would have never guessed "hands on wheel" is detected only if the driver yanks the wheel. I figured it was camera based or that the wheel had capacitive sensors.