iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
1–10 of 150 posts
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#2Hard to know if this was done on purpose, or if the third party replacement parts are actually substandard/not-to-spec and therefore naturally not QA'd at Apple.... at least until a technical root cause is found?
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#3Hard to know if this was done on purpose, or if the third party replacement parts are actually substandard/not-to-spec and therefore naturally not QA'd at Apple.... at least until a technical root cause is found?
the issue is apple refuses to provide third party repairs with parts, or even specifications for parts, so its a bit of a roundabout arguement that is tantamount to saying "only apple should repair them" to blame them as they have no alternative.
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#4Apple, I get it. I get why you do it. But seriously, this retroactive punishing of prior 3rd-party purchases is asinine. I had purchased multiple lightning cables from Anker (a very reputable brand), and had one of the iOS 11.x updates basically render them useless. Apple's product support is not fast enough, nor pervasive enough (to say nothing of cheap enough), to justify this behavior.
Edited for clarity
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#5Hard to know if this was done on purpose, or if the third party replacement parts are actually substandard/not-to-spec and therefore naturally not QA'd at Apple.... at least until a technical root cause is found?
the issue is apple refuses to provide third party repairs with parts, or even specifications for parts, so its a bit of a roundabout arguement that is tantamount to saying "only apple should repair them" to blame them as they have no alternative.
It's probably their workaround for the fact that it's illegal to actually ban users from seeking third party repairs, even in a warranty.
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#6Apple, I get it. I get why you do it. But seriously, this retroactive punishing of prior 3rd-party purchases is asinine. I had purchased multiple lightning cables from Anker (a very reputable brand), and had one of the iOS 11.x updates basically render them useless. Apple's product support is not fast enough, nor pervasive enough (to say nothing of cheap enough), to justify this behavior. Edited for clarity
What a charger? Does the phone simply not let the power through if it doesn't receive the correct bits from the signal wires? Or was the charger breaking some voltage/amp limit?
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#7Hard to know if this was done on purpose, or if the third party replacement parts are actually substandard/not-to-spec and therefore naturally not QA'd at Apple.... at least until a technical root cause is found?
If it's anything like what happened last year to the iPhone 7s it's a security issue relating to detecting a non-authentic TouchID button. It may really be a mistake, as Apple may not have a third-party screen at all to test updates with.
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#8Apple, I get it. I get why you do it. But seriously, this retroactive punishing of prior 3rd-party purchases is asinine. I had purchased multiple lightning cables from Anker (a very reputable brand), and had one of the iOS 11.x updates basically render them useless. Apple's product support is not fast enough, nor pervasive enough (to say nothing of cheap enough), to justify this behavior. Edited for clarity
It was not done intentionally. They simply don't QA their releases on repaired phones (because why would they?). The touchscreens in question highly likely use an older touchscreen controller from a previous iPhone. These controllers don't support certain commands that evidently they are now using.
As far as the lightning connectors go, that WAS done intentionally. The third party lightning connectors generally don't implement a very specific charging protocol designed to prevent metal migration between the pins and the pads on the connector. They only implement the handshake. But guess who has to honor the warranty if you've used a non-compliant charger cable?
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#9Hard to know if this was done on purpose, or if the third party replacement parts are actually substandard/not-to-spec and therefore naturally not QA'd at Apple.... at least until a technical root cause is found?
the issue is apple refuses to provide third party repairs with parts, or even specifications for parts, so its a bit of a roundabout arguement that is tantamount to saying "only apple should repair them" to blame them as they have no alternative.
That's not true.
Re: iOS 11.3 update breaks iPhone 8 devices with third party-repaired screens
#10I don't get it. You paid a full amount for that device. You can do whatever you want with it. These tactics are ridiculous.