PayPal recently pulled this stunt on me. While very frustrating at the time, especially since there was no phone support available for the next 3 days due to labor day weekend, at least now I have scanned copy of my Passport on my computer.
Paypal is holding over 600,000 euros from the minecraft developer
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Re: Paypal is holding over 600,000 euros from the minecraft developer
#92Earlier quoted context omitted.
You are funny. Tweets are only a line long or so, so you might as well have copied the thing (with attribution).
Directing to the original source is more authoritative and informative.
Quoting and linking back to the tweet seems like a nice compromise.
Re: Paypal is holding over 600,000 euros from the minecraft developer
#93It's a small consolation, but at least this business with PayPal is giving him some good publicity. I'd never heard of Minecraft until now.
Re: Paypal is holding over 600,000 euros from the minecraft developer
#94At least he's a known internet guy, it's pretty clear where the money is coming from and this post alone will get paypal to sort it immediately. But why do you have to be a celeb to get decent support from paypal? Freezing over half a million euros and they don't even assign him a dedicated support person? They don't call him? Disgraceful.
Look how they recently froze $10m that was donated to Burning Man. Seriously, how does they review process work, exactly? They could try Googling the customer and find out it's an internationally famous festival that has been going on for years and years. Instead, they just seem to notice the money involved and try to seize it. I bet that somewhere in paypal, it works like DEA style asset forfeiture, and the people w…
> I bet that somewhere in paypal, it works like DEA style
> asset forfeiture, and the people who freeze accounts stand
> to benefit financially, personally and directly.
Re: Paypal is holding over 600,000 euros from the minecraft developer
#95You can ask them, though not easily, to transfer the money to your bank account - DAILY.
Re: Paypal is holding over 600,000 euros from the minecraft developer
#96Wtf I just bought his game yesterday, and he can't even get his money??
Re: Paypal is holding over 600,000 euros from the minecraft developer
#97We've been going around in circles with stories like this for years. In spite of all the horror stories, people are still using PayPal. That would indicate to me that either PayPal are exploiting a monopoly position, or there is a massive gap in the market for a fast, easy payment system that doesn't treat serious customers like dirt. I completely understand the Googley argument that you can't provide much customer s…
That would indicate to me that either PayPal are exploiting a monopoly position, or there is a massive gap in the market for a fast, easy payment system that doesn't treat serious customers like dirt. You're missing the third possibility, which is that efficiently doing what PayPal requires requires "treating serious customers like dirt." PayPal is in the business of efficiently detecting and not paying for fraud. On…
One type of fraud that they need to deal with is fraudsters getting control of an established account (...) Their strategy for this seems to be to make people jump over a low paperwork barrier, then wait long enough that the payments have all cleared before they pay out.
One day my account (solely used for sending payments) got blocked because of a "potential unauthorized third-party access". After completing the verification they asked (new password, new security question and credit card confirmation), I received another message asking me to send a scanned copy of my ID Card, a proof of domicile and my BBAN.
I told them that for confidentiality reasons, it was out of question to send any of these documents. I asked them to give me more specific information about the materials that led to the account suspension and to reactivate it without delay. The next day, I received an email with vague excuses and my account got reactivated immediately.
It is true that their antifraud system can lead to number of suspended accounts and frozen funds without any solid basis. But they may also take advantage of frozen money (eg. this 600k case) for further financial activities so as big-box stores are used to: http://books.google.com/?id=UOSk0J8vYugC&pg=PA533 (source: http://preview.tinyurl.com/2vrcddc)
Re: Paypal is holding over 600,000 euros from the minecraft developer
#98Everyone has known for years that Paypal is awful, regularly steals large amounts of money held by perfectly legitimate customers, and does it all through inscrutable, unfriendly, customer-service processes. I know this, man. Yet Paypal is bigger than ever, and there's no glimmer of improvement on the horizon. So either we assume Ebay, the parent corp, is so clueless about milking Paypal for profit while reinvesting…
I'm told Amazon holds its inventory for 20 days, and Best Buy holds it for 74. Standard payment terms are 45 days. That's where Amazon's cash float happens.
Re: Paypal is holding over 600,000 euros from the minecraft developer
#99Earlier quoted context omitted.
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edit (recovered because parent deleted their comment): > citricsquid wrote: > And you're in the "legitimate claims" part, like I said. What's the story behind your problem, why did they take your $50k? endedit. To this day I haven't a friggin' clue. We were in their beta program when they started with batched money requests, we helped them debug their stuff and came with a bunch of helpful suggestions. We had over 30…
What do you use now for your payments instead of PayPal?
Re: Paypal is holding over 600,000 euros from the minecraft developer
#100Another Paypal horror story added to the list. If someone was wondering (as i did), no, he didn't let 600k on his paypal account. That's what he's earned since they limited his account 25th august. See http://twitter.com/Toucanator/status/24089600756 and http://twitter.com/xnotch/statuses/24089647124 . EDIT: Minecraft complete steam sales data,amazing: http://m00d.net/minecraft/sales/
I find it interesting that in limiting the account, they still allow deposits but not withdrawals along with a threat of keeping the money. If they were truly concerned about that something fraudulent was going on they would not allow people to deposit money in either.
Deposits can be rolled back if the money is still there.
If anything that's a concession ("your business can continue, we aren't going to make your website shut down while you jump our hoops").