Earlier quoted context omitted.
In almost all cases I think this is a valid critique, but not against the MTA. It's one of the oldest, most complex, largest and among the ten highest daily ridership. To me, it remains an absolute marvel. Of course daily riders do and will forever complain. As someone who riders infrequently and is warned about impending doom, I find myself too often pleasantly surprised.
Ridership remains high because New York is too dense to get around any other way.
Picture this: Along most of the major roads fit very tall archways every few hundred feet, and place the Monorail on-top. As long as traffic below can continue unobstructed, then the two can co-exist. Additionally add direct-into-building entrances/exits at the monorail platform height (2nd or 3rd storey (US buildings called the 'ground' floor '1st', right?) ). Monorail can be driver-less, and run on clean[1] energy. It seems a bit of a no-brainer to me.
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[1] For various values of 'clean'.