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Stripe Billing

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Re: Stripe Billing

#191
post #57
post #12

How is this any different than the subscriptions they previously offered? And what do services like Recurly do that Stripe subscriptions don't? And when is Stripe going to automatically handle sales tax?

I still have not found a single subscription solution that seamlessly handles adding sales tax and properly reporting it. Stripe does not. Recurly does not. TaxJar does not work with subscriptions. Avalara does not work with subscriptions... What are people doing?

What are people doing?

With my UK small business hat on: Sometimes, it is just easier and cheaper to build it yourself than to rely on an outsourced service that doesn't do exactly what you need.

We have a database table of VAT rates per country with starting dates when they come into effect. All customer accounts are tied to a specific country, so all payments or subscriptions for an account can look up the current rate from the database and apply tax as necessary.

All successful payments (one-off or recurring) are recorded in our DB, triggered by webhooks from the various payment services we use. The DB records include all the tax information that applied at the time of the payment, including things like country and proof-of-location as required under EU VAT rules, and also including generating a sequential ID for each payment to comply with the rules there. This is also the point at which we do any necessary currency conversion calculations, and we then generate and send customers an email automatically with all the same details.

A little scripting looks up the necessary sales and tax figures from the database for the various VAT returns we are required to file for UK and for other EU customers.

The significant limitations are mostly around keeping that VAT rates table up-to-date (I know of no acceptable automated method for doing this, so we just have to review the information manually at frequent intervals) and around handling money repaid (refunds, or if we do ever get a chargeback or similar). As far as I'm aware, none of the automated services is even close to getting these things right either, so we're still no worse off having to do a few things by hand in these relatively rare situations.

Setting that lot up was a decent chunk of work, particularly all the hassle around EU VAT, which we had to retrofit in at least one case I can recall. However, it's certainly achievable for an average developer within a few days.

Re: Stripe Billing

#192
post #172

Earlier quoted context omitted.

Any information on support for Europe? And if support for Europe were to be in the pipeline, would it be for the whole of Europe or only specific countries? We'd love to use Stripe for billing as well, but because Stripe is an American company, we feel like as Europeans we're constantly an afterthought and would therefore prefer a European provider. What's your opinion on this? Btw, I was at the Stripe offices 2 year…

+1 for Europe Is there anything like it in Germany?

+1 for italy

Re: Stripe Billing

#193

Stripe now begins to turn into Paypal. Soon: 4 versions of APIs working simultaneously, with a different mix of missing features in each one of them, and no docs.

Bit quick on the slippery slope are you?

Whatever makes you say something so absurd?

Re: Stripe Billing

#194
post #36
post #3

Earlier quoted context omitted.

It's basically an automated recurring billing service that you can use whether you run a static monthly subscription service ($9/mo per user), or if you are using a metered approach, such as $0.02 cents per SMS, and then do that on a recurring basis. So if you think about the 3 or so standard business models for SaaS, per user, per usage, or per tier (standard, pro, advanced) - this provides for all of that in an aut…

Stripe is supposed to be a back-end API, not a front-end API. I don't want them taking over my payflows and confusing users.

So don't use it? shrugs

Re: Stripe Billing

#195

What companies does this hurt? Recurly? Zuora (which recently had an IPO)? Chargify? The truly interesting feature to me is the credit card recapture part which updates automatically cards that are re-issued.

Hasn't Stripe supported updating card expirations for a while now?

It does. https://stripe.com/blog/smarter-saved-cards

Re: Stripe Billing

#196
post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

we are a current enterprise subscription customer with more then 200k subscription transactions per year - we also have more then 40k a la carte transactions (non subscription w/no invoice) per year. If we move the a la carte transactions to the new invoice model will we be charged per invoice?

Re: Stripe Billing

#197
post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

Any information on support for Europe? And if support for Europe were to be in the pipeline, would it be for the whole of Europe or only specific countries? We'd love to use Stripe for billing as well, but because Stripe is an American company, we feel like as Europeans we're constantly an afterthought and would therefore prefer a European provider. What's your opinion on this? Btw, I was at the Stripe offices 2 year…

EU support is coming! The market is quite different, as you obviously know, and we want to take the time to test Billing properly with European users. But enabling support for Europe is a high priority for us.

Re: Stripe Billing

#198
I've been waiting for the invoicing piece for a long time. We currently use PayPal invoices (and will probably continue to do so), but for those customers who can't use PayPal, this is fantastic!

We've been using Plasso's payment form service, but they just changed how that works, so this came along at exactly the right time.

Re: Stripe Billing

#199

Earlier quoted context omitted.

@pc Any thoughts on either acquiring https://baremetrics.com/ or creating similar functionality within Stripe? Seems like a natural extension to Billing to also have Revenue Analytics.

I've been using Profitwell, switched away from Baremetrics. Its a lot better, cleaner, more featureful and it's free.

> it's free

For non-basic usage, that's a con, not a pro.

Re: Stripe Billing

#200
post #199

Earlier quoted context omitted.

I've been using Profitwell, switched away from Baremetrics. Its a lot better, cleaner, more featureful and it's free.

> it's free For non-basic usage, that's a con, not a pro.

But it's better than Baremetrics, so I don't get your point. It being free just makes it both better and less expensive.

ChartMoguls is excellent if you want to be on a paid plan. It's also super expensive.

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