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Stripe Billing

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Re: Stripe Billing

#31

Post by taurath »

brianwawok wrote: post #7

I see a new 0.4% to 0.7% fee, that is enough to make me start shopping competitors on Monday. The stripe processing fee is already high. It seems that all I get is some hosted invoice stuff.. which I could build in a weekend and not have to pay a fee on? Thinking about it, a medium sized SaaS company billing 15 million a year. 14,000,000 *.004 = 56k a year? For the same product they already had? Obviously it is cool…

I think they're hoping that the reduced churn rate will make up for the added fees. A "whoops please update your card" email gives people the opportunity to decide whether a sub is valuable, while a quiet background payment tends to be less noticed.

Re: Stripe Billing

#32

Post by dmerfield »

tarstarr wrote: post #18
mythz wrote: post #9

Just received an Email saying this "replaces Stripe Subscriptions", what does that mean exactly? e.g. what happens with our existing Customers and their active subscriptions? IMO this is a poor communication and confusing announcement with lots of open/unanswered questions for existing Customers, which is unlike what I've come to expect from Stripe.

(PM for Stripe Billing here!) If you’re an existing user of Stripe Subscriptions, you can continue as you were! Your existing integration will still work as before and your customers won’t be impacted. That said, you’ll also get access to all of the new tools as well -- would love for you to try them (and see if it improves your experience!) If you go to the Dashboard, we walk you through what changed in detail -- le…

But with the additional fee, right?

Re: Stripe Billing

#33

Post by nhangen »

tarstarr wrote: post #18
mythz wrote: post #9

Just received an Email saying this "replaces Stripe Subscriptions", what does that mean exactly? e.g. what happens with our existing Customers and their active subscriptions? IMO this is a poor communication and confusing announcement with lots of open/unanswered questions for existing Customers, which is unlike what I've come to expect from Stripe.

(PM for Stripe Billing here!) If you’re an existing user of Stripe Subscriptions, you can continue as you were! Your existing integration will still work as before and your customers won’t be impacted. That said, you’ll also get access to all of the new tools as well -- would love for you to try them (and see if it improves your experience!) If you go to the Dashboard, we walk you through what changed in detail -- le…

But fees will change right?

Re: Stripe Billing

#34

Post by chrisper »

citizens wrote: post #17

Looks buggy to me. I created a test invoice and specified that it should be payable at a later date and only via ACH. I checked the preview link and the only option to pay was by credit card. I sent the invoice anyway and the test user's credit card was immediately charged.

Are you sure it's a charge and not a hold?

Re: Stripe Billing

#35

Post by philfreo »

brianbreslin wrote: post #15

What companies does this hurt? Recurly? Zuora (which recently had an IPO)? Chargify? The truly interesting feature to me is the credit card recapture part which updates automatically cards that are re-issued.

Was thinking the same thing. I think it will hurt smaller players like Recurly/Chargify/Chargebee.

Not sure if Zuora is in the same camp or not, but probably at least partially? They actually have an IPO coming up: https://www.sec.gov/Archives/edgar/data/1423774/000119312518...

Re: Stripe Billing

#36

Post by nhangen »

raiyu wrote: post #3
nhangen wrote: post #2

Current Stripe customer that is now very confused.

It's basically an automated recurring billing service that you can use whether you run a static monthly subscription service ($9/mo per user), or if you are using a metered approach, such as $0.02 cents per SMS, and then do that on a recurring basis. So if you think about the 3 or so standard business models for SaaS, per user, per usage, or per tier (standard, pro, advanced) - this provides for all of that in an aut…

Stripe is supposed to be a back-end API, not a front-end API. I don't want them taking over my payflows and confusing users.

Re: Stripe Billing

#37

Post by EatonZ »

Looks like a nice improvement. There's some very bizzare design decisions with Subscriptions, so hopefully this will start making things more flexible.

Re: Stripe Billing

#39

Post by nhangen »

taurath wrote: post #31
brianwawok wrote: post #7

I see a new 0.4% to 0.7% fee, that is enough to make me start shopping competitors on Monday. The stripe processing fee is already high. It seems that all I get is some hosted invoice stuff.. which I could build in a weekend and not have to pay a fee on? Thinking about it, a medium sized SaaS company billing 15 million a year. 14,000,000 *.004 = 56k a year? For the same product they already had? Obviously it is cool…

I think they're hoping that the reduced churn rate will make up for the added fees. A "whoops please update your card" email gives people the opportunity to decide whether a sub is valuable, while a quiet background payment tends to be less noticed.

Isn't it my job as a Stripe Customer to build that functionality into my own app so that I can manage it in the way that works best for my customers?

Re: Stripe Billing

#40

Post by lossolo »

Can anyone explain me why Stripe is so hyped on HN ? It's the most expensive card processing service I know. I am using one where I pay 1.9% for all my clients and another for EU clients where I pay only 1.7%.

I don't see anything in their offer that is worth paying additional 1.2% of my business to card payment processor.

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