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Why there are so many online mattress-in-a-box companies

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Re: Why there are so many online mattress-in-a-box companies

#241
post #104

Earlier quoted context omitted.

Every couple of days on HN, I learn of something else you can't do in California. That, plus absurd rent, makes me really glad I don't live there.

Have you seen some of the things people do on their mattresses? I certainly wouldn't want to sleep on one secondhand without having it cleaned first.

This is also why I don't drink water - fish shit in it.

Re: Why there are so many online mattress-in-a-box companies

#242
post #234

Earlier quoted context omitted.

I can't parse this-- yes, a TV failing after 5 years is bad. Did you mean.. the equally low end TVs were a lot better than the black friday no-name deals? (which, from what I've seen is not true.. often black friday deals ARE brand names). Or are you saying the replacement after 5 years, a low end, was much better than the previous one it replaced? But you said they were both better, not the newer one was better.

I left off a crucial statement. I bought two lowend 32 inch TVs five years ago. If I remember correctly, they were about $350. I replaced them with TCL Roku 32 inch TVs for $169 (regular price). The Roku TVs were much better - smaller bezel, better pictures, and the Roku smart TV platform is the best you're going to find as far as features, interface, etc.

Ah, okay. So you're saying the no-name cheapos are better (and cheaper!) than the low-end of the brand names.

Re: Why there are so many online mattress-in-a-box companies

#243
post #223
post #196

Earlier quoted context omitted.

Regions that spend more money on healthcare have little if any benefit from that investment. http://nationalacademies.org/hmd/~/media/Files/Report%20File... ~50% of all medicine prescribed in the US is useless to harmful. https://www.huffingtonpost.com/allen-frances/many-commonly-u... So, no US healthcare is very much dominated by Lemons. PS: Modern medicine delivers most of it's benefit from fairly inexpensive treat…

Not only are half medications useless to harmful, most of the time side effects aren't ever disclosed. I'm still bitter about this due to being prescribed medication I would have never had taken if the potential side effects we're disclosed.

The pharmacy always gives you papers with all of the side effects, interactions, and instructions. Is that not good enough?

Re: Why there are so many online mattress-in-a-box companies

#244
post #109

Earlier quoted context omitted.

You can easily test TV brands by going to a store and looking at them. You can't really test different mattress brands in a store; yes, you can lie on them, but in my experience at least, that doesn't give a very good prediction of what sleeping on the mattress long term will be like. The result is a standard asymmetric information scenario: the seller knows much more than the customer about the actual quality of the…

Another small observation - the properties you described (asymmetric information, obfuscation, and a necessary purchase) apply to many parts of the healthcare market. I wonder whether it means that this market is dominated by lemons.

I don't think the health care market is quite the same, because in the health care market, in most cases the people who are paying for the services are not the same as the people who are receiving them. The people who are paying for the services (health insurance companies) do not have the same issues with asymmetric information and necessary purchase: they can obtain much more detailed information than individual patients about the relative performance of health care providers, and they have the ability to switch which providers are allowed to participate in their plans.

The main problem I see with the health care market is just what I said above: the people who are paying for the services are not the same as the people who are receiving them. This means that the price signals the market is sending are not well matched with the actual value of the services to the people receiving them. Standard microeconomics says that such a market will be highly inefficient, which I think the health care market generally is. But "inefficient" is not quite the same as "dominated by lemons".

Re: Why there are so many online mattress-in-a-box companies

#245

Mattress-packing via machine pix: https://twitter.com/machinepix/status/965691925712875521 Instead of merely airing the bed each morning I run a dehumidifer. Hopefully this will reduce mould & mites. Now HN can tell me why my personal mattress hack is a bad idea.

This is why it's hilarious that they offer return policies. You really think you're going to coax your mattress back into the box?

They send someone to pick it up. You don't have to get it back in the box. With most of them you get 100 days to try it out (some are up to 365 days). If you don't like it, you call them and they come and get it.

Re: Why there are so many online mattress-in-a-box companies

#246

Surprising that an article about mattress in a box companies can be written without mentioning T&N. Tuft & Needle probably was the first one to come out with this concept, and probably is still the best priced one. I have two T&N queen mattresses for more than 4 yrs. Been very happy with these in terms of comfort and durability. Never going back to any of the 4S mattresses. No reason for me to try other mattress in a…

> Tuft & Needle probably was the first one to come out with this concept Nope. That was Nest. Or, at least, Nest came out with it a year before T&N. But they also failed to get a mention in the article.

Good to know. Surprised that I never heard of nest before. Their mattresses look like conventional ones. Would love to know how it compares with T&N, since nest has a few that are priced better ran T&N.

Re: Why there are so many online mattress-in-a-box companies

#247
post #223
post #196

Earlier quoted context omitted.

Regions that spend more money on healthcare have little if any benefit from that investment. http://nationalacademies.org/hmd/~/media/Files/Report%20File... ~50% of all medicine prescribed in the US is useless to harmful. https://www.huffingtonpost.com/allen-frances/many-commonly-u... So, no US healthcare is very much dominated by Lemons. PS: Modern medicine delivers most of it's benefit from fairly inexpensive treat…

Not only are half medications useless to harmful, most of the time side effects aren't ever disclosed. I'm still bitter about this due to being prescribed medication I would have never had taken if the potential side effects we're disclosed.

Did you ever read the information sheet they give with your medication?

Re: Why there are so many online mattress-in-a-box companies

#248

Earlier quoted context omitted.

I bought the wrong size $250 Zinus mattress from amazon and tried to return it. They refunded my money and told me to just keep the mattress.

Serious question - how were you planning to ship it back? If it's a foam mattress, it doesn't exactly go back in the original box, because it's vacuum packed and expands after opening.

I think you can use a home vacuum to re-pack it, if you keep the bag intact.

Re: Why there are so many online mattress-in-a-box companies

#249

So stupid question. Are mattresses in a box actually viable? What changed in recent years that make it work? I assumed you'd just end up with a mattress with messed up springs.

The mattresses are memory foam and/or latex and don't have springs in them.

Ikea sells rolled vacuum packed spring mattresses. I just bought two for my daughters

Re: Why there are so many online mattress-in-a-box companies

#250
post #109

Earlier quoted context omitted.

You can easily test TV brands by going to a store and looking at them. You can't really test different mattress brands in a store; yes, you can lie on them, but in my experience at least, that doesn't give a very good prediction of what sleeping on the mattress long term will be like. The result is a standard asymmetric information scenario: the seller knows much more than the customer about the actual quality of the…

> The result is a standard asymmetric information scenario I think you nailed it with that. But now the question is: can we do something about it?

It depends on whether the asymmetric information problem is fixable. The usual reason why fixing it is hard is credibility. For example, in the used car market, a seller who happens to have a car that is not a lemon has no way of credibly conveying that information to prospective buyers, since sellers of lemons can say all of the same things he can say. So the seller of a non-lemon will get no buyers unless he is lucky enough to come across a buyer who actually can tell that his car is not a lemon--i.e., for whom the information is already not asymmetric, without the seller having to say anything.

Note that branding is not necessarily a solution to this problem, except possibly in the short term. That is, a seller can work to establish a brand reputation--which, btw, will generally (by standard game theory arguments) include costly signaling, such as expensive advertising, that sellers of lemons cannot duplicate. But as soon as the brand reputation is established, the seller has an incentive to take advantage of it by gradually reducing quality. Buyers know that this incentive exists, which limits the degree to which they are willing to believe even costly signaling; and therefore establishing a brand reputation is not a long-term stable solution to asymmetric information.

The other potential solution is for credible third parties to exist who give unbiased and accurate quality ratings to the various sellers. But this, of course, is vulnerable to being gamed: sellers have an incentive to offer rewards to the third parties in exchange for more favorable ratings. This then becomes just another version of the brand reputation situation above: buyers know that the third parties will be tempted to sell better ratings to sellers, which limits the degree to which those ratings will be believed.

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