1.1.1.1 Cloudflare DNS Resolver Soon to Be Announced?

Big HN fans here at iXsystems -- thanks for the feedback!

We'd actually love to be able to give you an "add to cart" price, but the reality is that most of our systems are configured to your specific requirements (with the exception of the FreeNAS Mini, which you can just add to cart on Amazon) instead of just "off the shelf".

It's actually not about trying to figure out how much is in your wallet, I assure you. In fact, we have one of the most transparent pricing processes in the biz. For example, we tell you your end price on our storage systems before a Reseller/VAR is even involved. We also fought the concept of having "list prices" for years, since we all know they're completely fictitious. However, it's something our F500, Gov't, and University customers almost always require so that they can measure and compare their discount.

Nonetheless, we do try to make the design process as quick and painless as possible for you, and regardless of whether or not you give us another shot, the feedback is always appreciated.

Cheers!

Absolutely not.

>No, it's a matter of reality matching expectations.

What an agent tells me is what they choose to tell me. You're describing some sort of luck-based updating via that third party's choice.

I don't live in a tinseltown universe full of model trains and animatronic NPCs. None of us do. All reasoning about real-world agents is subject to incomplete information and uncertainty.

That much is trivial. More, it's mutually understood to be the case.

Also mutually understood: basic world knowledge stemming from the same. These are principles simple enough to be patronizing in written description, yet persistently ignored or misused at implementation-level. Like:

1. Actors are variably susceptible to errors in reasoning under uncertainty

2. Actors are variably skilled at exploiting 1 to modulate 3rd party behavior

3. Actors are variably motivated to make use of 1-2

It follows from the above that allowing an actor to subtly shift your expectations as if you ever held a platonic model of their behavior is simply a cognitive error. There's no way around it.

Take the "99.995% SLA" example.

In the absence of that figure, would you have assumed a God-Mode level of performance? Clearly not. You can cross all the factors like whether you care about the figure, whether it's above or below average, whether disclosure is standard in this context, … to just enumerate all the cases and see clearly that there's no time when this information is surprising.

I mean, just look at a top google hit for SLA⁽¹⁾. You really think a CIO reader is in any way surprised to hear that some metric they negotiated into a contract indeed holds? Or that it doesn't?

Continuing: A figure like 99.995% is well within reasonable bounds for any number of business processes, so it's not necessarily false precision here. What it almost definitely is, however, is precision in pursuit of persuasion.

There are plenty of industries for which exacting figures at the high end of some performance criterion — manufacturing quality, service availability, measurement accuracy, etc — are essential to informed consumer behavior. Those industries almost universally have norms or regulations setting out certain expectations about what will be found on a specsheet, how units will be tested, how this information will be reported. If not, the spiel is just spiel.

Facts and figures as token gestures of fallibility, however, are confidence tricks.

I already know you're fallible. You cannot sway this comprehension by reframing around some very likely sort of figure: charm pricing⁽²⁾ and related uses of odd figures are marketing weaselry targeting plebs. To point these things in the direction of clientele is to tell them how much you think of their ability to resist bullshit-fatigue.

My feels about whether I'd wanna have a beer with , modulated by his current demeanor toward me or whatever audience he imagines me to be a member of, do not determine his fitness for any high-stakes job.

The same is true here.

Cloudflare is in the MITM business. Absolutely trusted at no point in time, independent of whatever cost/benefit has gone into the decision to use a MITM. This isn't even defeated by being too big a client to lose: if you were big enough to be a lifeline for cloudflare, you'd have no need for cloudflare.

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¹ https://www.cio.com/article/2438284/outsourcing/outsourcing-...

² http://enwp.org/Psychological_pricing