This is awesome to hear, and for all of the criticism Cloudflare has gotten in the past, they have spoken loudly against censorship, not just for people they like, but those they dislike as well. I'd much rather point my DNS at them than Google, an ad company where tracking is the whole business model.
Really? Didn't the CEO kick stormfront off Cloudflare because they thought they were assholes?
if someone tells me they have a 100% SLA I write them off as a liar, but tell me you have a 99.995% SLA and have only ever had this one exception and here's why, that builds much more trust with me.