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Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

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11–20 of 143 posts

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#12
post #3

When Facebook banned blockchain-related ads it was understandable - they are a closed platform and can chose to accept whatever content they decide to. When Google banned blockchain-related ads it was a much more serious issue - millions of websites are supported by Google ads through AdSense and AdX. Google is the main revenue source of the vast majority of publishers on the open internet. It seems incredibly unfair…

Why is Facebook's decision okay but Mailchimp's is evil? If anything Facebook has a social network monopoly while Mailchimp is one of dozens of mailing providers.

Authorities are cracking down on all the blockchain scams and now companies don't want to be associated with them. It's easier to ban all blockchain-related businesses than to look for the few select legitimate ones.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#13
post #3

When Facebook banned blockchain-related ads it was understandable - they are a closed platform and can chose to accept whatever content they decide to. When Google banned blockchain-related ads it was a much more serious issue - millions of websites are supported by Google ads through AdSense and AdX. Google is the main revenue source of the vast majority of publishers on the open internet. It seems incredibly unfair…

100% agree and it's nice to hear you're exercising your right as a consumer by boycotting Mailchimp. Having said that, can't Mailchimp do whatever they want? They're a company with their own set of rules and priorities. Seems fine to me as long as they disclose it to customers.

I think those are two separate issues: Google has positioned itself to be the lifeline of the open internet and have profited tremendously from it. With that comes a responsibility to not censor content. Otherwise it stops being the "open" internet and becomes another walled garden with dubious rules that can change at any moment (e.g. Facebook).

Mailchimp can do whatever they want, I agree, but as their customer I wouldn't expect them to censor me in any way. They have built a very profitable business on top of a free protocol. Deciding to censor how people communicate through that protocol seems unfair.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#14
post #3

When Facebook banned blockchain-related ads it was understandable - they are a closed platform and can chose to accept whatever content they decide to. When Google banned blockchain-related ads it was a much more serious issue - millions of websites are supported by Google ads through AdSense and AdX. Google is the main revenue source of the vast majority of publishers on the open internet. It seems incredibly unfair…

100% agree and it's nice to hear you're exercising your right as a consumer by boycotting Mailchimp. Having said that, can't Mailchimp do whatever they want? They're a company with their own set of rules and priorities. Seems fine to me as long as they disclose it to customers.

>Having said that, can't Mailchimp do whatever they want?

Sure, in the same sense we can be appalled by anything we want and boycott things for any or no reason.

There is no legal question here, but the moral question is far less clear cut.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#15
post #9
post #3

When Facebook banned blockchain-related ads it was understandable - they are a closed platform and can chose to accept whatever content they decide to. When Google banned blockchain-related ads it was a much more serious issue - millions of websites are supported by Google ads through AdSense and AdX. Google is the main revenue source of the vast majority of publishers on the open internet. It seems incredibly unfair…

They're not "censoring people for discussing a perfectly legal technology"; read their policy carefully: >>> It’s important to note that this update to our policy does not prevent the discussion of related topics in messages sent through our platform. For example, journalists and publications may send cryptocurrency-related information as long as they’re not involved in the production, sale, exchange, storage, or mar…

Counterpoint: there's a LOT of fraud associated with the production and sale of handbags, but I don't see Mailchimp blocking that any time soon.

I agree that as a private company they can do what they want, but I wonder if they're setting themselves a difficult precedent here.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#16
> We asked a few more questions about how MailChimp can actually delineate between emails from people involved in the shilling and profiteering of blockchain and ICOs versus people having news-related discussions of blockchain and ICOs (because, LOL, in the current moment, most non-algorithmic humans have a justifiably tough time distinguishing between the two)

The fact they can't is of course the most obvious justification for a blanket ban on hosting mailing lists focused on a topic which frequently involves securities marketing campaigns of questionable legality even when not outright scams.

Their AUP policy also discriminates against "work from home" and credit repair services for the much the same reasons; it's really not worth their effort trying to scrutinise which services aren't shady when so many of them are for a few bucks a month in mailing list fees. That's especially the case for a business like MailChimp whose continued existence also depends on staying on the right side of spam filtering services.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#17
post #14

Earlier quoted context omitted.

100% agree and it's nice to hear you're exercising your right as a consumer by boycotting Mailchimp. Having said that, can't Mailchimp do whatever they want? They're a company with their own set of rules and priorities. Seems fine to me as long as they disclose it to customers.

>Having said that, can't Mailchimp do whatever they want? Sure, in the same sense we can be appalled by anything we want and boycott things for any or no reason. There is no legal question here, but the moral question is far less clear cut.

And we keep having these discussions where we all agree "It's not censorship when it's a private company" but that's starting to feel like a truism we need to push back on, because if every private company that handles mass emailing decides to stop accepting a certain type of content (let's all agree we aren't talking about child pornography as the content), that is censorship. If this story were, "T-Mobile stops allowing text messages/ phone calls about blockchain" I think the reaction would be different even though they are a private company as well.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#18
post #15
post #9

Earlier quoted context omitted.

They're not "censoring people for discussing a perfectly legal technology"; read their policy carefully: >>> It’s important to note that this update to our policy does not prevent the discussion of related topics in messages sent through our platform. For example, journalists and publications may send cryptocurrency-related information as long as they’re not involved in the production, sale, exchange, storage, or mar…

Counterpoint: there's a LOT of fraud associated with the production and sale of handbags, but I don't see Mailchimp blocking that any time soon. I agree that as a private company they can do what they want, but I wonder if they're setting themselves a difficult precedent here.

This isn't a remotely new or unique precedent. Mailchimp and every other email marketing company have always had lists of prohibited content categories.

https://mailchimp.com/legal/acceptable_use/

https://ui.constantcontact.com/CCProhibitedContent.jsp

https://help.convertkit.com/article/76-terms

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#19
post #10
post #3

When Facebook banned blockchain-related ads it was understandable - they are a closed platform and can chose to accept whatever content they decide to. When Google banned blockchain-related ads it was a much more serious issue - millions of websites are supported by Google ads through AdSense and AdX. Google is the main revenue source of the vast majority of publishers on the open internet. It seems incredibly unfair…

With such a high rate of ICO fraud, how can you blame them? They don’t want to be held liable in the numerous lawsuits that are to come. They also shouldn’t be burdened with doing due diligence for every ICO to dertermine if they might be aiding and abetting fraud. It’s probably temporary until there is some regulatory guidance in place.

"They also shouldn’t be burdened with doing due diligence for every ICO to dertermine if they might be aiding and abetting fraud."

Legally speaking you are perfectly right - they can do whatever they want. But morally speaking they can't - if they have put themselves in a position where they are so popular and making so much money that it is in the general public's best interest for them to censor certain scam artists, then they should invest into content moderators. I have no idea how many people they would need to reliably sort through all the content and only block the scams. But it is the price they need to pay for deciding to censor a specific topic. Otherwise the price is being paid by all the researchers, entrepreneurs, publishers, and enthusiast, who have nothing to do with the scam artists.

This issue basically boils down to big corporations (Facebook, Google, Twitter, Mailchimp) being too lazy to do the right thing.

Re: Mailchimp Is Shutting Down ICO and Blockchain-Related Emails

#20
post #5

I'm sure there are many people who think this is ok, because it's not the government doing this, but a "private company". Who needs a totalitarian dictatorship when plain old capitalism works as well if not better?

The difference is that no one is prohibited from creating a marketing automation (spam) organization to deliver ICO and blockchain information over email. In fact, anyone with an email server can do it. If there is a market for ICO and blockchain related email then MailChimp has just created a business opportunity for someone.

What would be totalitarian is forcing a company like MailChimp to expose itself unwillingly to the ethical and legal liabilities associated with this field.

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