I think the thesis is wrong here. Google has a striking history of removing bias against black women. People make content for the web. People are racist, and make lots of racist assumptions in their writing. Society is racist. This results in Google's algorithms reflecting the corpus they scanned, and the searches that are made. But the search is just a reflection of us, and how terrible we all are. Google gets embar…
> Google likely spends more money on editorial control for issues of racism than for any other thing that doesn't make money. Is there evidence to this effect? There are a lot of things Google spends money on.
I'd add that it does make money. Making your customer experience pleasant is an essential money-maker. If people are loudly saying racist things in your restaurant, the financially essential decision is to exercise editorial control before you lose your other customers.