"Experiencing outages" Kind of a weasely way to say "are down," or "are having problems," or "are not working." Like the outage is some kind of external thing. Hey we were just sitting here minding our own business and a random outage came by and jumped into our system.
Arguably the other phrases overcommit though - Are they down? Are they up but giving bad data/intermittent? Are they up but there is a problem between the server and user? Are they up in some regions but down in others? are all covered by experiencing outages, but "are down"/"are not working" are more definitive, both in that the service is definitely not working and that the problem is definitely on Apple's end.
"Are down" can also suggest that the downtime was deliberate.
"Experiencing outages" Kind of a weasely way to say "are down," or "are having problems," or "are not working." Like the outage is some kind of external thing. Hey we were just sitting here minding our own business and a random outage came by and jumped into our system.
I disagree. "Experiencing outages" means something more than any of the other phrases you used. It's also more professional. "are down" doesn't tell you whether it's intentional or not (whereas "outages" is a word that people don't use for expected downtime). "are having problems" and "are not working" don't even tell you anything about the symptoms. But "experiencing outages" means the service is partially or comple…
An affluent store near me has a sign that reads, "please allow us to serve you at a different teller", it could also say, "Closed".