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Show HN: Tech Companies That Won't Delete Your Information

secured.fyi

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Re: Show HN: Tech Companies That Won't Delete Your Information

#101

Post by delhanty »

ameister14 wrote: post #99
delhanty wrote: post #87

Earlier quoted context omitted.

With respect, I think that you're just writing what you suppose they did with out bothering to read what I've written because it's too long for you. I didn't write it out carefully for you. I wrote it for the OP.

No, I read what you wrote. You had an automated email, you responded by deleting your account. You got another automated email, from the same email address, saying your account had been successfully deleted. You then engaged with a support representative, who deleted your data and email from their account system. What that representative did not do, clearly, is delete you from the (likely third party held) email syst…

Go to the following domain:

  https://www.mendeley.com/forgot
Enter a valid email address that has never been registered with Mendeley. You will get the following message:

  Oops, this email address was not found in our system.
But, if I enter the email I registered I get this message:

  Thank you. If we have been able to identify your account, an email containing instructions on how to reset your password will be sent to you.
I don't receive an email, but Mendeley password reset can discriminate my previously registered email from random valid email addresses. That would be impossible if that registered email was only known to third parties.

Why would that be?

Look what I wrote at point 1.

  1. 2017-06-07: Mendeley  me "We have deleted your Mendeley profile and data, to delete your full Elsevier account, please email usinfo@elsevier.com"
So my Mendeley profile and data has gone, and Mendeley have deleted my data from Mendeley servers but it looks to me as though there is a central Elsevier server that still knows my email address.

Furthermore, Elsevier Product Insights for Customers password reset

  https://e-pic.elsevier.com/forgot
rejects random valid email addresses but recognizes my previously registered email address:

  Thank you. An email containing instructions on how to reset your password will be sent to you shortly.
And the password reset email actually does get sent to me!

  Dear null,

  You requested to change your password. Click the link below to change your password:

  ..
Well, what do you know! As far as Elsevier is concerned I do have an account after all!

BTW, is this you ?

  https://angel.co/aiden-meister

Re: Show HN: Tech Companies That Won't Delete Your Information

#102

Post by [deleted] »

ameister14 wrote: post #99
delhanty wrote: post #87

Earlier quoted context omitted.

With respect, I think that you're just writing what you suppose they did with out bothering to read what I've written because it's too long for you. I didn't write it out carefully for you. I wrote it for the OP.

No, I read what you wrote. You had an automated email, you responded by deleting your account. You got another automated email, from the same email address, saying your account had been successfully deleted. You then engaged with a support representative, who deleted your data and email from their account system. What that representative did not do, clearly, is delete you from the (likely third party held) email syst…

[deleted]

Re: Show HN: Tech Companies That Won't Delete Your Information

#103

Post by charliemparkman »

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Re: Show HN: Tech Companies That Won't Delete Your Information

#104

Post by ameister14 »

delhanty wrote: post #101
ameister14 wrote: post #99

Earlier quoted context omitted.

No, I read what you wrote. You had an automated email, you responded by deleting your account. You got another automated email, from the same email address, saying your account had been successfully deleted. You then engaged with a support representative, who deleted your data and email from their account system. What that representative did not do, clearly, is delete you from the (likely third party held) email syst…

Go to the following domain: https://www.mendeley.com/forgot Enter a valid email address that has never been registered with Mendeley. You will get the following message: Oops, this email address was not found in our system. But, if I enter the email I registered I get this message: Thank you. If we have been able to identify your account, an email containing instructions on how to reset your password will be sent to…

what happens when you click the link and reset your password?

Re: Show HN: Tech Companies That Won't Delete Your Information

#106

Post by fredrikaurdal »

CodeWriter23 wrote: post #73
fredrikaurdal wrote: post #27

Earlier quoted context omitted.

What ranking factors would you suggest I add to cover Uber?

Perhaps a ranking of subtle retention policies. And though not directly related, data breaches do undermine a user’s ability to delete their data. So maybe some kind of formula to quantify data loss. Just some ideas. Your work thus far is really eye opening and you have my thanks. I had no idea I was trapped in LinkedIn.

Thanks for your suggestion. This is a work in progress, and I have to create a more advanced system than only a spreadsheet to improve the list.

Re: Show HN: Tech Companies That Won't Delete Your Information

#107

Post by fredrikaurdal »

regularhackerer wrote: post #96
throwawaydelete wrote: post #32

This site - hackernews - will not delete your account - full stop. I sent in a request asking what steps were necessary to have one's account deleted. I was told this was not possible. This is unreasonable. And yes, I created this account specifically to post this comment.

Could GDPR change this?

For EU users yes, but for other people kind of, when using EU based services.

Re: Show HN: Tech Companies That Won't Delete Your Information

#108

Post by fredrikaurdal »

QasimK wrote: post #74
JepZ wrote: post #72

Earlier quoted context omitted.

As you can see from the code in my post, the script runs, but the server responds with a 403 error. That looks more like the JS is doing the wrong request in FF. The problem seems to be the referrer. For comparison: Referrer in FF: https://sheets.googleapis.com/v4/spreadsheets/1A3xz8NFWjebuMbGWvy2yUBKcnAmuZSs5JmKq9-JDss8/values/Email?key=AIzaSyCxiboNdLE5nSch2pdwI3blsfvfyss3Y0M Referrer in Chromium: https://secured.fy…

I had to disable the "Smart Referrer" Firefox Addon to get the table to load in Firefox :(

I'll be working on re-designing everything from scratch, and not rely on my current jquery solution. It's a matter of how much time I have available, but it's a priority on my list :)

Re: Show HN: Tech Companies That Won't Delete Your Information

#109

Post by fredrikaurdal »

qpiox wrote: post #90

I don't understand why were some of the tech added to the list. The title says "Tech Companies That Won't Delete Your Information Services with the highest scores have the worst policies" Tox is listed among them. But ToX does not need any information from you. You can create a random id without any of your personal information whatsoever, and share this id with your friends, who will also have a random id. Tox is no…

To make this clear, Tox has 0 Naughty Points.

There are some limitations to running this on what is essentially a spreadsheet. I want to re-design the system before I add more data, because then it will be easier to make the transition. This is a priority, only limited to how much time I have available.

There is some clarifications in the change log: https://secured.fyi/changelog but all sources will be added once I have the new site ready.

Re: Show HN: Tech Companies That Won't Delete Your Information

#110

Post by fredrikaurdal »

qpiox wrote: post #91
qpiox wrote: post #90

I don't understand why were some of the tech added to the list. The title says "Tech Companies That Won't Delete Your Information Services with the highest scores have the worst policies" Tox is listed among them. But ToX does not need any information from you. You can create a random id without any of your personal information whatsoever, and share this id with your friends, who will also have a random id. Tox is no…

Also KeePass and KeePassXC are listed among companies that will not delete your information. I was not even aware that they kept some of my information. Which information do they keep? Which information about me they will not delete?

Nope, their status is Yes, which means they will delete your data.
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