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Show HN: Tech Companies That Won't Delete Your Information

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Re: Show HN: Tech Companies That Won't Delete Your Information

#91

Post by qpiox »

qpiox wrote: post #90

I don't understand why were some of the tech added to the list. The title says "Tech Companies That Won't Delete Your Information Services with the highest scores have the worst policies" Tox is listed among them. But ToX does not need any information from you. You can create a random id without any of your personal information whatsoever, and share this id with your friends, who will also have a random id. Tox is no…

Also KeePass and KeePassXC are listed among companies that will not delete your information.

I was not even aware that they kept some of my information. Which information do they keep? Which information about me they will not delete?

Re: Show HN: Tech Companies That Won't Delete Your Information

#92

Post by evolve2k »

fredrikaurdal wrote: post #13
evolve2k wrote: post #11

The very first thing that shows is the companies that are the least naughty. This is a naughty list is it not? Suggest to please sort by naughtiest first.

We always sort by naughtiest first. Any services in particular you think have the wrong data?

Ah I see, I think it's a case of ambigious copy being misinterpreted by some of us:

"Tech Companies That Won't Delete Your Information Services with the highest scores have the worst policies"

I read this as 20 is worse than 1.

Maybe something along these lines, explicitly explaining 1 is the worse.

"Tech Companies That Won't Delete Your Information Services. Those with the highest rank have the worst policies. A rank of 1 is the worst offender"

I think this is somewhat a problem of English missing a term that unambiguously means "1 is highest".

Re: Show HN: Tech Companies That Won't Delete Your Information

#94

Post by Symbiote »

aftbit wrote: post #62

Most companies will not "delete" your account. They will deactivate your account. It is hard to delete things in SQL databases that use FKs, and in many cases it is illegal or inadvisable to delete all customer data (e.g. if you need to keep invoices for accounting reasons, or if you are eligible for chargebacks). Small startups are often busy trying to keep everything working and go after their key metrics and don't…

I had a user request account deletion last month. It's the first time we've had that.

I simply overwrote all their details with nonsense, and marked the account as deleted. The account exists, but is about as useful as the fake accounts spammers sometimes make.

Re: Show HN: Tech Companies That Won't Delete Your Information

#95

Post by mancerayder »

IAmEveryone wrote: post #22

Uber needs to be on the list. They have had employees tracking their Ex's whereabouts. They have publicly boasted of being able to identify "rides of shame" after your One-night stand. They collected location information beyond what was necessary to pick you up. Plus, you know, being union-busting, misogynistic, democracy-undermining, corner-cutting and pedestrian-killing frat boys. But the reasons above seemed to be…

You had me until pedestrian-killing frat boys... Is this a California thing?

Re: Show HN: Tech Companies That Won't Delete Your Information

#96

Post by regularhackerer »

throwawaydelete wrote: post #32

This site - hackernews - will not delete your account - full stop. I sent in a request asking what steps were necessary to have one's account deleted. I was told this was not possible. This is unreasonable. And yes, I created this account specifically to post this comment.

Could GDPR change this?

Re: Show HN: Tech Companies That Won't Delete Your Information

#97

Post by confounded »

qpiox wrote: post #91
qpiox wrote: post #90

I don't understand why were some of the tech added to the list. The title says "Tech Companies That Won't Delete Your Information Services with the highest scores have the worst policies" Tox is listed among them. But ToX does not need any information from you. You can create a random id without any of your personal information whatsoever, and share this id with your friends, who will also have a random id. Tox is no…

Also KeePass and KeePassXC are listed among companies that will not delete your information. I was not even aware that they kept some of my information. Which information do they keep? Which information about me they will not delete?

Yes, this is completely ridiculous; they’re local client-side software, which optionally can integrate with e.g. a Dropbox account.

In that case Dropbox would be the ones holding data.

Re: Show HN: Tech Companies That Won't Delete Your Information

#99

Post by ameister14 »

delhanty wrote: post #87
ameister14 wrote: post #86

Earlier quoted context omitted.

Yeah, they probably send those as drip emails when there are global changes to policy, and to get you to open the email and re-engage with their system. I wouldn't be surprised if the support team doesn't engage with the email team at all, or rarely. It's not usually a huge priority, in my experience.

With respect, I think that you're just writing what you suppose they did with out bothering to read what I've written because it's too long for you. I didn't write it out carefully for you. I wrote it for the OP.

No, I read what you wrote. You had an automated email, you responded by deleting your account. You got another automated email, from the same email address, saying your account had been successfully deleted.

You then engaged with a support representative, who deleted your data and email from their account system. What that representative did not do, clearly, is delete you from the (likely third party held) email system.

Note that the automated emails come from an elsevier domain, and the support email came from a mendeley domain. That is a good sign that you are in multiple systems.

Then, later, you again got automated emails from them. This didn't come from the support person, it came from the automated system the company set up, again likely with a third party and managed by a different team. Unsubscribe from those and they will go away.

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