Earlier quoted context omitted.
What is the material difference between having employees save DM logs in an auditable, authenticated way and being able to view employee DMs? If any employee can ostensibly be compelled to provide their logs when asked by their employer, you are getting just as much information as if IT can view them directly. The only way IT doesn't get as much information is if the system doesn't work, for example because employees…
> What is the material difference between having employees save DM logs in an auditable, authenticated way and being able to view employee DMs? > When you are reviewing an auditable log of information related to an employee, you don't necessarily want to have to ask the employee for that information, nor do you necessarily want them to know you're reviewing it. You just answered your own question. You might not want…
Of course they want to know. Everyone wants to know. But if they committed a crime, or at least are complicit in a lawsuit the company is facing, their desire for privacy on an information channel they don't own is irrelevant.
I don't understand why this is controversial. When the SEC, FBI, local police, opposing legal team, etc. want you to hand over information about an employee, having to ask the employee directly or even let them know is problematic.