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Zuora S-1

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Re: Zuora S-1

#11
Numbers for the lazy: "For fiscal 2016, fiscal 2017, and fiscal 2018, our total revenue was $92.2 million, $113.0 million, and $167.9 million, respectively. We have made significant investments to grow our business, including in sales and marketing, infrastructure, operations, and headcount. As a result, we incurred net losses for fiscal 2016, fiscal 2017, and fiscal 2018 of $48.2 million, $39.1 million, and $47.2 million, respectively."

Re: Zuora S-1

#12
My experience with Zuora is that it's a feature-complete payments subscription that's an unholy pain to work with. We chose them over Stripe before Stripe has ACH.

My favorite part is that 25% of their revenue is professional services, and their professional services are sold essentially at-cost. You're going to need somebody to help you get set up, but at least the pricing on that extra headcount is fair :)

They're after large customers, and this is what they get.

"As a substantial portion of our sales efforts are increasingly targeted at large enterprise customers, our sales cycle may become increasingly lengthy and more expensive, we may encounter still greater pricing pressure and deployment and customization challenges, and we may have to delay revenue recognition for more complicated transactions, all of which could adversely impact our business and operating results."

Re: Zuora S-1

#14
post #2

I have never heard of this company before and if you told me their website was a parody of an enterprise software company I would believe you. It shouldn't take more than 10 seconds for me to understand what you do. "ZUORA BRINGS FREEDOM TO THE SUBSCRIPTION ECONOMY" What the fuck does that mean!

Consider a company that used to sell stuff by the unit. Boxed software, DVDs, whatever.

There is a new world of their product, and even though it's 2018, they're not in it. It might feel like Spotify has won, Netflix has won, and so on, but in other verticals, subscriptions still aren't the norm.

Remember when Dollar Shave Club started selling razors by the month and got bought for a billion dollars? P&G needed to find a way to transition to subscriptions, and they paid up for it.

The subscription economy is a real trend, and it's not something you can just convert to overnight if you have a business that's a going concern. You have to figure out how to put out some new offerings, and the way people pay for these new subscriptions have to work with your existing business processes.

Zuora sells to those companies. Companies that want to sell subscriptions, but can't throw the baby out with the bathwater. They want to work with a company that understands that subscriptions are the new important thing, but not the only thing.

Re: Zuora S-1

#15
post #6
post #2

I have never heard of this company before and if you told me their website was a parody of an enterprise software company I would believe you. It shouldn't take more than 10 seconds for me to understand what you do. "ZUORA BRINGS FREEDOM TO THE SUBSCRIPTION ECONOMY" What the fuck does that mean!

Website has words, words that don't make sense. Case in the point, this fucking title tag: Zuora is unifying order-to-cash for a dynamic subscription world What the fack is order-to-cash and a dynamic subscription world??? Someone needs to put down the dictionary and put their copy through a "grading" tool ( https://readable.io/ )

https://en.wikipedia.org/wiki/Quote_to_cash

It's a real thing. I wouldn't have known before I worked on it.

Re: Zuora S-1

#16
post #6
post #2

I have never heard of this company before and if you told me their website was a parody of an enterprise software company I would believe you. It shouldn't take more than 10 seconds for me to understand what you do. "ZUORA BRINGS FREEDOM TO THE SUBSCRIPTION ECONOMY" What the fuck does that mean!

Website has words, words that don't make sense. Case in the point, this fucking title tag: Zuora is unifying order-to-cash for a dynamic subscription world What the fack is order-to-cash and a dynamic subscription world??? Someone needs to put down the dictionary and put their copy through a "grading" tool ( https://readable.io/ )

Order to cash is a core part of any ERP module and SAP and Oracle have been selling it for decades.

Re: Zuora S-1

#17

My experience with Zuora is that it's a feature-complete payments subscription that's an unholy pain to work with. We chose them over Stripe before Stripe has ACH. My favorite part is that 25% of their revenue is professional services, and their professional services are sold essentially at-cost. You're going to need somebody to help you get set up, but at least the pricing on that extra headcount is fair :) They're…

This so much. Worst company I've ever had the misfortune to interact with, integrating with them is a disaster, don't waste your time. As a developer or CTO somehow they seem to get the ear of someone in business management or finance or accounting who believe their reporting lies, and they may attempt to cause this company to be forced upon you. Do not acquiesce, they are terrible, just so terrible. And if you let them in you're stuck with them and their professional services etc. We ended up just hiring one of their now former employees full time just to make sense of it. Bottom line if you're a big enough company for Zuora, you're big enough to negotiate a deal with stripe for reasonable pricing.

Heed this warning!

Re: Zuora S-1

#18

My experience with Zuora is that it's a feature-complete payments subscription that's an unholy pain to work with. We chose them over Stripe before Stripe has ACH. My favorite part is that 25% of their revenue is professional services, and their professional services are sold essentially at-cost. You're going to need somebody to help you get set up, but at least the pricing on that extra headcount is fair :) They're…

Yup. Literally the worst. I've implemented 4 different payment providers and they're in last place, far behind any of the others.
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