51–60 of 200 posts
Is there any proof that the technical work for IBM is sent out to Indian boiler rooms with very high turnover? Or is this just based on some belief that any software in India must automatically be shitty?
There's a dimension left out here on the Phoenix disaster: It wasn't really IBM's fault at all. The Canadian public service is really complex. There are multiple unions with multiple overlapping collective bargaining agreements, where the public service is allocated to different classes. These classes are paid specific rates, with retroactive pay being common for changing classes. The majority of the problems with Ph…
At some level, isn't IBM supposed to point out that training and transition are important for a large project and shouldn't be left out?
Did this article really compare FreshBooks to the payroll needs of the Government of Canada? Whatt??
IBM produced a $1.2 billion payroll project for Queensland heath that just never worked.
Does anyone else remember the days when "No one ever got fired for buying IBM" was true? You might pay a little extra, but it was never a total fail to use IBM products. I'm not sure when that changed, but I feel like these days, IBM is closer to Oracle than AWS.
I worked there in the late 1990's. I was in research division (writing Notes applications) and they were doing better after the downturn in the early 90s. They spent billions on research (some hardware research like chips/ some software research). The little nub that think pads use was invented in that building. Global Services (the consulting arm) was the rising division. The talk inside was the new CEO (Gerstner[1]…
https://www.amazon.com/IBM-Redux-Gerstner-Business-Turnaroun...
Earlier quoted context omitted.
As someone who works in same space, I can say this is happening because unrealistic expectations of customers are not challenged by bidding Vendors because they fear losing the project. This in turns happens because customer tries to outsmart vendors by pressing them for reducing the timelines to absolute impossible. If any vendor tries to play by the rules, they are thrown out. Smart vendors respond by crafting the…
Yup, this kind of contracts game is what really needs modern innovation. I think the space is kind of living in an extensions of 70's assumptions with many decades of beauracratic rules added on to try to fix up fundamental problem. For another factor, it would be lower risk to allocate into many smaller projects and sign contracts in phases and sub-systems - but then the funding of the total project becomes more at…
No disrespect but we have come to a point where IT have started appearing magical to pointy hairy bosses who think juse because it's software everything is infinitely malleable with no impact on quality, cost, or time.
Who was responsible for picking IBM? Are they still working for the CA gov? Have they passed the hot potato to someone else? How were their technical skills and soft skills evaluated? Did they receive any donations for the contract? Where are the safety clauses in the contract? Is IBM the only benefactor of this contract? Any political implications?
Remember that Gov. point person also bears a lot of the responsibility for shopping for IT services in a magazine or trough their business network.
If IBM has been so ineffective at delivering services there would be more cases like this and it would ultimately hurt their bottom line. If this was wide spread practice across their business units. Maybe their business as a whole is insulated by the other better performing parts of it's corporation.
It seems to me that these "Governments" should investigate anyone who touched these contracts.
To the widespread corruption present in Eastern Europe. It does exist. However this article goes to show that corruption is present at a larger scale in some of the "most" developed nations on earth.
This is an interesting narrative. However it cannot be the only one. Let us explore some alternatives and side notes. Who was responsible for picking IBM? Are they still working for the CA gov? Have they passed the hot potato to someone else? How were their technical skills and soft skills evaluated? Did they receive any donations for the contract? Where are the safety clauses in the contract? Is IBM the only benefac…