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Amazon admits Alexa is laughing at people and is working on a fix

theverge.com

21–30 of 52 posts

Re: Amazon admits Alexa is laughing at people and is working on a fix

#21
post #8
post #3

I really hope Amazon will publish a post-mortem for this bug.

They almost have to, don't they? The privacy and trust implications are pretty high.

If it's a result of something shady they're doing, why would they release a post mortem instead of just letting the story die and let people forget about it?

Re: Amazon admits Alexa is laughing at people and is working on a fix

#22
post #2

This is one category of bug that's always intrigued me - I can understand unintentional triggers of Alexa occurring (as they did with the Home mini at launch), but why are those triggers resulting in a "creepy laugh"? Is it just that we're only hearing about the unintentional triggers that result in a laugh?

It feels too specifically creepy to be a random bug?

My guess is that a developer replaced the "I didn't hear what you said." response with this creepy laugh on his home Alexa, then somehow accidentally pushed that build to the public.

The other explanations are a hack or disgruntled employee which seem worse.

Re: Amazon admits Alexa is laughing at people and is working on a fix

#24
post #2

This is one category of bug that's always intrigued me - I can understand unintentional triggers of Alexa occurring (as they did with the Home mini at launch), but why are those triggers resulting in a "creepy laugh"? Is it just that we're only hearing about the unintentional triggers that result in a laugh?

I don't own one of these--are there any conditions under which Alexa will laugh normally/in an expected way? This falls under Furby bugs level of weirdness. http://official-furby.wikia.com/wiki/Furby_Bugs

That page is fucking gold, thank you so much for sharing.

Re: Amazon admits Alexa is laughing at people and is working on a fix

#25
post #21
post #8

Earlier quoted context omitted.

They almost have to, don't they? The privacy and trust implications are pretty high.

If it's a result of something shady they're doing, why would they release a post mortem instead of just letting the story die and let people forget about it?

Wow, you know, I never really thought about it, but this highlights the political premise that all postmortems are only expressions of either extreme shame or heroism, and perhaps only rarely honestly recount mediocre transgressions.

Re: Amazon admits Alexa is laughing at people and is working on a fix

#26
post #2

This is one category of bug that's always intrigued me - I can understand unintentional triggers of Alexa occurring (as they did with the Home mini at launch), but why are those triggers resulting in a "creepy laugh"? Is it just that we're only hearing about the unintentional triggers that result in a laugh?

I don't own one of these--are there any conditions under which Alexa will laugh normally/in an expected way? This falls under Furby bugs level of weirdness. http://official-furby.wikia.com/wiki/Furby_Bugs

Alexa laughs creepily when you wish it a happy Halloween, I'm not sure if it will do it for any other reason.

Re: Amazon admits Alexa is laughing at people and is working on a fix

#27
post #14

Just .. no. Is this really happening? Come on people, this can't be real. We need to step back.

From the article.... Amazon admitted it's happening and is working on a fix: Amazon responded to the creepiness in a statement to The Verge, saying, “We’re aware of this and working to fix it.” The Verge is not the only source that Amazon has made this statement to. So unless this is some fake phenomenon that Amazon dreamt up to raise Alexa awareness, why do you doubt it's real?

I don't think his response was "doubting" but rather disbelief. Given the circumstances, I would expect that.

Re: Amazon admits Alexa is laughing at people and is working on a fix

#28
post #2

This is one category of bug that's always intrigued me - I can understand unintentional triggers of Alexa occurring (as they did with the Home mini at launch), but why are those triggers resulting in a "creepy laugh"? Is it just that we're only hearing about the unintentional triggers that result in a laugh?

I don't own one of these--are there any conditions under which Alexa will laugh normally/in an expected way? This falls under Furby bugs level of weirdness. http://official-furby.wikia.com/wiki/Furby_Bugs

This is terrifying: https://www.youtube.com/watch?v=owqemRL1BMA

Re: Amazon admits Alexa is laughing at people and is working on a fix

#30
I expect it is something that Alexa "hears" and that is the specific response. If you say "Alexa laugh" is that the exact sound that comes back? I will check when I get home. Mine is always misunderstanding what I say. So a false activation + misunderstanding would explain this.

Also, article says it happens often as a bizarre response to requests to turn of the lights. Maybe "lights" is being interpreted as "laugh" as in a command.

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