Yikes, that was the best article on SaaS that I've read all year. So much great information. A few things jumped out to me as off: > Conversion rates of low-touch SaaS trials with credit card not required: > 2%+: extremely good Really? 2% seems awful. If a company signs up for your trial, they must have a problem they're trying to solve. If you don't solve 98% of peoples' problems, it seems like you have a problem ge…
The article doesn't mention this but if there is a freemium component to the product, a 2% conversion rate is actually not bad. Not great, but not bad either. From what I've seen, a 3-7% conversion rate would be quite good for such a product.