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The Business of SaaS

stripe.com

251–252 of 252 posts

Re: The Business of SaaS

#251

Earlier quoted context omitted.

Monthly churn. We're using Chartmogul for the stats.

What does the app offer? What type of customers do you have?

The app is an RSS feed reader (feeder.co) Our user base is everything from B2B to B2C, as RSS is a tool not a solution, so it's very mixed.

Re: The Business of SaaS

#252
post #74

Yikes, that was the best article on SaaS that I've read all year. So much great information. A few things jumped out to me as off: > Conversion rates of low-touch SaaS trials with credit card not required: > 2%+: extremely good Really? 2% seems awful. If a company signs up for your trial, they must have a problem they're trying to solve. If you don't solve 98% of peoples' problems, it seems like you have a problem ge…

The article doesn't mention this but if there is a freemium component to the product, a 2% conversion rate is actually not bad. Not great, but not bad either. From what I've seen, a 3-7% conversion rate would be quite good for such a product.
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