What Managers Need to Know About Slack, Yammer, and Chatter
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Re: What Managers Need to Know About Slack, Yammer, and Chatter
#2I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea.
Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#3I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Chat allows you to read and respond at your own convenience. If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#4I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
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Re: What Managers Need to Know About Slack, Yammer, and Chatter
#5I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Chat allows you to read and respond at your own convenience. If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
My work combines Skype with mandatory archiving to your mailbox.
So you get the worst of both worlds. Intrusive messaging and disjointed and irritating email.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#6I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Chat allows you to read and respond at your own convenience. If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
Yeah. There's a very different expectation for people in their 20's, 30's' 40's, 50's with chat. That is, our expectations around email response times is fairly close, but our expectations around chat (jabber, slack,etc) are less aligned.
Personally, I hate all "chat" channels. My attitude is that you can show up in person, or send an SMS...if it's that important. I get that doesn't align with the new global order and all, but it doesn't change my reaction.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#7At work we use Slack, at least on the engineering side of the organisation. Not sure on the concrete numbers but I'd hazard a guess that we have 1000+ users on there.
There is Yammer too, but I've never seen anyone use it.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#8I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Chat allows you to read and respond at your own convenience. If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
> If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
If they have to physically stand up to bother you, I think that also makes them more likely to answer the question for themselves without bothering you at all.
Some people ... when they have chat, their bar for interrupting you is so low. I have a coworker who it almost seems like he'll interrupt me every time he sees an error message or exception on his screen.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#9I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Chat allows you to read and respond at your own convenience. If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
Maybe the higher cost of those "more disruptive methods" is a good thing, because it'll filter out those people who couldn't even be bothered walking up to you in person.
Re: What Managers Need to Know About Slack, Yammer, and Chatter
#10I'm somewhat lucky in that Jabber is popular, but optional, in my workplace. So I can get away with never logging into it. I'm sure, though, there's some price I pay for opting out of the idea. Personally, the idea that anyone is arbitrarily welcome to interrupt your chosen way to work is silly.
Chat allows you to read and respond at your own convenience. If you’re not using chat, and someone is hoping for a response faster than email, they’re likely to interrupt you in a way that’s far more disruptive than chat, like walking up in person or calling on the phone.
This is definitely an attitude you need to set within the company culture - chat != instant. At least not initially - once a conversation gets going, it's much faster in chat than via email.
We ask people not to use private chat (with varying degrees of success) but instead ask in channel, even if it's to a specific person:
1. It helps others reading the channel learn
2. If someone else is around and knows the answer, they can provide it
You sometimes have to reply in channel (and copy+paste the question) to get this point across, but it generally seems to work well.