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Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

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61–70 of 107 posts

Re: Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

#62

Any electronic medical record software

This is probably the right answer. Between oldness, amount of money made, and general bad design, I think EHR systems take the cake.

Not to forget the myriad of different standards for storing and ex-/importing data...it's job security for the programmers, I guess

Re: Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

#65
post #58
post #48

Earlier quoted context omitted.

> Not optimized for users It's slow and buggy and awful to use on most Android phones for most of history. It sucks the CPU and battery while you're not using it and slows your whole phone down. > hardly fair to say they're slow or poorly designed. No it's completely fair and totally true. The Facebook apps are really badly designed and so are the websites.

Ah maybe that's what I'm missing- I don't use their app. The mobile website mostly works well for me. They removed messaging from it because they're jerks, but you can switch the desktop mode and it works.

> They removed messaging from it because they're jerks

That's another case of bad design. Intentionally making the webapp worse for you by removing perfectly good features so they can extract more $/user on average.

They make lots of money and the make very poorly designed and user hostile software.

Re: Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

#67
post #8

JIRA and Confluence...

A good design is as simple as possible but no simpler. The problem with ticketing and document authoring platforms are that they are arbitrarily complex. I have some sympathy for Atlassian on managing the complexity of these things. We could say that they should limit their features better, but predicting the cost of adding another use case to a pile of them is not a solved problem.

> The problem with ticketing and document authoring platforms are that they are arbitrarily complex. I have some sympathy for Atlassian on managing the complexity of these things.

Many things are arbitrarily complex. But Atlassian constantly gives items of differing importance the same level of attention, in a shotgun blast of UI.

Re: Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

#68
post #14

Pretty much any financial or HR app: QuickBooks, Xero, NetSuite, ADP...

And Workday! It’s a paradigm on badly designed user interfaces. Confusing as hell and not precisely fast. Entering any input (select, date fields, etc.) takes on average 5 clicks.

Re: Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

#69
post #67

Earlier quoted context omitted.

A good design is as simple as possible but no simpler. The problem with ticketing and document authoring platforms are that they are arbitrarily complex. I have some sympathy for Atlassian on managing the complexity of these things. We could say that they should limit their features better, but predicting the cost of adding another use case to a pile of them is not a solved problem.

> The problem with ticketing and document authoring platforms are that they are arbitrarily complex. I have some sympathy for Atlassian on managing the complexity of these things. Many things are arbitrarily complex. But Atlassian constantly gives items of differing importance the same level of attention, in a shotgun blast of UI.

And just when you think you've got it sorted out, they do a major redesign and screw up your workflow (not the ticket flow, your personal one).

+1000 to JIRA as a response to this. I'd probably support confluence here too but every company y I've worked with killed it one the WYSWYG editor became mandatory and all of engineering refused to use it.

Re: Ask HN: What's the worst-designed, slowest app that still makes a lot of money?

#70

Skype

Skype for Linux was OK for years. It worked reasonably well till recently on my old laptop.

Recently (may be a few months ago), MS upgraded Skype to make it "better". I must upgrade Skype since old client stopped working as they break backward compatibility.

After upgrade, new Skype started using a lot of CPU, memory and disk IO. To the point that I can't work in browser while running Skype. If you launch Skype, it started very slowly. Since I still have HDD, I can hear scream of my HDD during heavy Skype launch. New Skype is so bloated and slow that, I had to remove it because I didn't want to torture myself and my poor old laptop.

You may say that I have to upgrade hardware but I find this argument quite annoying because Skype is just a messenger and video/voice call app. This functionality worked perfectly well for years and now just because of Skype developers, I have to upgrade my hardware in order to use the same app with the same functionality.

In the bigger picture, I see that modern apps have a tendency to be fat and bloated. And it looks like many developers are totally OK with that.

I would recommend Skype developers read this:

https://suckless.org/philosophy

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