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The Mess at Meetup

gizmodo.com

11–20 of 99 posts

Re: The Mess at Meetup

#11
post #2

Am I crazy or does the slide deck embedded in the article look totally normal? I would applaud if my senior management presented this.

It's not so much the text as the subtext. Putting "empathy" on the "bad things" list is the dead giveaway.

Top-down mandated culture changes are never going to be popular, but this looks like a particularly big one.

Re: The Mess at Meetup

#12
post #2

Am I crazy or does the slide deck embedded in the article look totally normal? I would applaud if my senior management presented this.

Me too, and I don't think I am crazy. Seems like Meetup was a pretty ineffective company from the slides.

Re: The Mess at Meetup

#13
post #2

Am I crazy or does the slide deck embedded in the article look totally normal? I would applaud if my senior management presented this.

They basically say: be an adult, don't split hairs, do your job and think about the user.

Re: The Mess at Meetup

#14
Meetup and AirBnB are the two companies that made the most profound positive impact to my life. They allow me a type of lifestyle that would not be possible without them. Travel around the world, stay in places I like and meet like-minded people.

I couldn't say which of the two companies creates more value for me. So it's interesting to see that one is valued at $20m and one at $1B.

Is the recent Meetup redesign related to the acquisition?

The redesign made the site so much worse. The UI became confusing. You constantly get 'keep waiting' spinners. And the look is kind of cold and harsh now. Would be funny if the new management style directly shows itself in the style of the site.

It will be interesting to see how Meetups journey continues. I hope it survives the new management. It's such a gem.

Re: The Mess at Meetup

#15
post #9
post #2

Am I crazy or does the slide deck embedded in the article look totally normal? I would applaud if my senior management presented this.

It is much harder to take something away, than to have never granted it in the first place. Also if an employee chose to take a lower salary to work at a company with a relaxed culture, and that culture becomes just like any company, why wouldn't that employee expect their salary to be upped accordingly?

This article itself never mentions complaints about money. It reads to me that some employees don't want to accept the revised growth focused values, thus getting let go and still felt salty/betrayed about this.

If the culture will be gone no matter what because of the company's own reality, and they refuse to accept such changes, isn't departure an inevitable outcome?

Re: The Mess at Meetup

#16
post #10

The slide deck looks like a persiflage to me. Something I would expect to see in a movie [1]. Are employees in the US really such ducklings that they swallow such insult and paternalism? If I would be a manager at Meetup and would be shown a bunch of bullshit bingo slides about how my current approach is shit and that I am supposed to become better at my job by 'pushing to achieve more' my reaction would be clear. I…

Honestly, the slide deck to me looks like a positive and important correction from a company that's been too lax and directionless in its management (this is an inference - I don't know anything about Meetup specifically). It's not contemptuous, it's honest and direct. Most companies would not be so honest with everyone about seeking a change in direction like this.

> Past: We debate too much without defined decision makers and don't act on decisions

> Starting now: Clear decision makers end the debate, communicate the decision, and act quickly

> Past: We wait too long to take action when someone isn't meeting expectations

> Starting now: We take actions fast and say goodbye when someone isn't meeting expectations

Someone who has been a manager for years should know how poisonous it is if people can't make a decision because they are overly focused on consensus and there is no clear decision-maker; and they should know how poisonous it is if people keeping debating the same decision after it's been made, and don't get on board with implementing it.

Lack of accountability is similarly poisonous, and lack of initiative is problematic. Letting poor performers stick around too long is poisonous (it demoralizes everyone else). These and other principles in the deck are part of the basics of good management. I don't see much to object to in here.

The slide deck makes it seem like this is an organization with a (management) culture that's gotten fairly far off-track from focusing on building a successful, thriving, growing business. Senior leadership is trying to course-correct. This slide deck is a nice way of communicating "we have a serious culture problem and need to fix it".

Managers who are achieving success and have not fallen victim to these anti-patterns probably don't need to change anything because they already understand the lessons embodied in these slides. Hopefully those managers are rejoicing because their ineffectual peers are being steered in the right direction now.

Re: The Mess at Meetup

#17

Meetup and AirBnB are the two companies that made the most profound positive impact to my life. They allow me a type of lifestyle that would not be possible without them. Travel around the world, stay in places I like and meet like-minded people. I couldn't say which of the two companies creates more value for me. So it's interesting to see that one is valued at $20m and one at $1B. Is the recent Meetup redesign rela…

Honestly I thought it was the other way around: Meetup valued at 1B and WeWork at 20M.

I mean WeWork is just a chain of shared offices. Whereas Meetup is unique and used in any major city all over the world. As you said: It is a gem.

Re: The Mess at Meetup

#18
post #10

The slide deck looks like a persiflage to me. Something I would expect to see in a movie [1]. Are employees in the US really such ducklings that they swallow such insult and paternalism? If I would be a manager at Meetup and would be shown a bunch of bullshit bingo slides about how my current approach is shit and that I am supposed to become better at my job by 'pushing to achieve more' my reaction would be clear. I…

I guess the problem stems from whether you see a company as a 'family' or a 'place of work'. I'm personally pretty sceptical about the 'family'-type. In my experience this goes overboard and ends up being an ineffective day-care center for adults. On the other hand, clarity and business results done in a human but effective way tend to get people motivated and intellectually do their best work. Disclaimer: this is from a western European perspective, where sentiments and labour laws are a bit different of course.

Re: The Mess at Meetup

#19
post #18
post #10

The slide deck looks like a persiflage to me. Something I would expect to see in a movie [1]. Are employees in the US really such ducklings that they swallow such insult and paternalism? If I would be a manager at Meetup and would be shown a bunch of bullshit bingo slides about how my current approach is shit and that I am supposed to become better at my job by 'pushing to achieve more' my reaction would be clear. I…

I guess the problem stems from whether you see a company as a 'family' or a 'place of work'. I'm personally pretty sceptical about the 'family'-type. In my experience this goes overboard and ends up being an ineffective day-care center for adults. On the other hand, clarity and business results done in a human but effective way tend to get people motivated and intellectually do their best work. Disclaimer: this is fr…

An apt comparison! Netflix, as a point of reference, talks about "team versus family" in their culture page:

> A dream team is one in which all of your colleagues are extraordinary at what they do and are highly effective collaborators. The value and satisfaction of being on a dream team is tremendous. Our version of the great workplace is (...) a dream team in pursuit of ambitious common goals

> If you think of a professional football team, it is up to the coach to ensure that every player on the field is amazing at their position, and plays very effectively with the others. We model ourselves on being a team, not a family. A family is about unconditional love, despite your siblings’ unusual behavior. A dream team is about pushing yourself to be the best teammate you can be, caring intensely about your teammates, and knowing that you may not be on the team forever.

Based on Meetup's slide deck, it sounds like they are trying to establish a high-performance culture with clarity of mission, when they haven't had that previously.

From: https://jobs.netflix.com/culture

Re: The Mess at Meetup

#20
post #16
post #10

The slide deck looks like a persiflage to me. Something I would expect to see in a movie [1]. Are employees in the US really such ducklings that they swallow such insult and paternalism? If I would be a manager at Meetup and would be shown a bunch of bullshit bingo slides about how my current approach is shit and that I am supposed to become better at my job by 'pushing to achieve more' my reaction would be clear. I…

Honestly, the slide deck to me looks like a positive and important correction from a company that's been too lax and directionless in its management (this is an inference - I don't know anything about Meetup specifically). It's not contemptuous, it's honest and direct. Most companies would not be so honest with everyone about seeking a change in direction like this. > Past: We debate too much without defined decision…

Yep - was going to post something similar, but you've already put it very nicely.

Many of the 'past' statements remind me of the situation in my current (non-IT) company. The problems they bring, and the sire need for change, resonate strongly with me.

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