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The unnecessary demise of Barnes and Noble

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421–430 of 461 posts

Re: The unnecessary demise of Barnes and Noble

#421

Barnes and Noble had a huge high-margin section, just like Best Buy did... their ridiculous physical video and music section. I think the availability of streaming services did as much to hurt those "book" stores as reasonable competition from Amazon.

Is best buy going out of business too? I had a surreal experience while trying to buy a camera lens at Best Buy. The employee in the camera section first directed me to phone camera addons (cool, but not what I wanted) then once explained that I wanted camera accessories (I gestured like I was taking a picture) I was eventually lead to the camera section. I was able to find the Nikon lenses eventually, and the employ…

I was wondering about Best Buy too. Does anyone know what's going on with them?

Last I heard (2017), they were trying hard to be more "on-demand" in response to Amazon. They were quite fully aware of people "demoing" items in store and buying them online, so they dropped prices and updated their e-commerce. If it worked is a separate question entirely...

Re: The unnecessary demise of Barnes and Noble

#422

Earlier quoted context omitted.

>>Two cashiers working out of 8 or so possible registers And the worst part about this is that each cashier seems determined to relentlessly pester me with annoying questions at the register! Did I want to join this loyalty program? Did I realize that I could save $5 by signing up for so and so. Do I want to get on the B&N mailing list? Really aggressive questioning. Oh my God. I realize that the cashiers have been o…

Not only are they ordered to do it but corporate puts requirements on the store as to how many joins they are expected to get each day, and cashiers have their own individual quotas and they get chewed out if they don’t meet them by managers who get chewed out for not meeting them. The fact that this behavior reduces sales throughput, employee productivity, and customer satisfaction are not worked into the analysis t…

This sounds heartbreakingly true, especially the part about the CMO being sold a fantasy at a conference. I really like the way you've chained it together from the C-suite all the way down to the lowly cashier.

Re: The unnecessary demise of Barnes and Noble

#423

The real tragedy here is that US has laws which allow employers to fire someone on the spot. What a travesty - 20 years at work and they can get rid of you in a day? Just wow.

Legally, there is a difference between layoff and fire. Depends on the state, but employers of a certain size have to give warning that a layoff is coming. The article says they were given notice their positions were going away; that is probably legally enough. Even firing requires documented poor behavior.

From what I understand, this wasn't considered a mass layoff because each site only lost a handful of workers. The definition of a mass layoff according to the law is that the "mass" applies to each site that experiences layoffs.

Re: The unnecessary demise of Barnes and Noble

#424
post #6

I was out shopping 3-4 days before Christmas this year, and happened to be near a Barnes and Noble so figured I'd grab a copy of a magazine I've been wanting to read for a while. Grabbed the magazine, wandered the aisles a bit and picked up another book then went to check out. Basically I was their marketing department's dream - walk-in traffic coming to buy something cheap and specific who made an impulse retail buy…

When I've gone to Barnes and Noble recently, I've found editions of books in prominent places that were poorly printed. For instance, one hardcover with a fancy binding had very thin/transparent pages to the extent that the text was less legible. Don't get me started about the trade paperbacks that I suspect will have the binding break immediately. I wonder if Barnes and Noble sells reduced quality books the same way…

Super interesting. For the bibliophiles out there, I wonder how bad this is getting industry-wide? Does it happen at indie book sellers, Wal Mart, and Amazon too?

Certainly I have put down books that were made way too cheaply, and I have impulse-purchased books that are exceptionally well-designed.

Re: The unnecessary demise of Barnes and Noble

#425

Earlier quoted context omitted.

A good CEO, of which there are a few are worth the money. There are a few cases (Steve Jobs comes to mind) where a new CEO has come in and turned a failing company around, or a new CEO has come in and tanked a great company. If a company finds such a great CEO who leads the company into making billions, then they are worth a lot of money as reward for their efforts. Business schools have studied this. One of the stro…

The thing is Steve Jobs was taking a $1 salary. Even if you can find a great CEO with a great plan with your company, I don't think paying him 10M$ instead of 500k will make him more efficient or be necessary to retain him. Also I don't think the CEOs salaries are a results of competition for the best (like tech workers), but CEO being generous with themselves (and their peers as they're all in each others' board).

You are correct, but that doesn't invalidate anything I said. If someone is a great CEO for you, and they tell you they will retire to a less stressful job unless you pay them $10m it is worth it, even though you know next year (and $10m richer) they will retire. Their success over that one year should more than make up the money you spend.

Of course this assumes that one more year of development is required for the next CEO to be ready. Great CEOs try to have a replacement (or several) in training at all times.

Note that I'm assuming a great CEO - most are not great.

Re: The unnecessary demise of Barnes and Noble

#426

Reading that Storytime guy’s tweet, I really wondered: Has this guy never taken a look at his situation and noticed something off? He works in a relaxing huge retail store reading books to kids for free, and makes above min wage and keeps his job for the next 20 years and supports 5 kids??? That’s insane, and completely abnormal. No one else with that same type of job has that kind of life. It reminds me of someone I…

I would assume he has WAY more responsibilities than just reading stories.

That said, I agree on the evictions front. One of the worst things I saw in the debate about evictions in SF was tenants getting compensation based on how much their rent would go up post-eviction -- so they're PUNISHING landlords for letting tenants have cheap rent for decades??

Re: The unnecessary demise of Barnes and Noble

#427

Earlier quoted context omitted.

Try Frances Hardinge. The Lie Tree [0] won loads of awards. I'm not in the target age range obviously, but my favourite is Cuckoo Song. Her earlier books are definitely for a younger audience. All Hardinge's books have young female protags. Philip Pullman's, His Dark Materials trilogy [1]. The protag, Lyra, is one of the most interesting young female protags in literature. (This is one of those trilogies that you can…

Note that the His Dark Materials books are a fictionalized advertisement for atheism in the way that C. S. Lewis's Narnia books are for Christianity. If that matters to you, you may want to pick something else.

My knee-jerk reaction to this unsupported assertion was to counter it as a myth; however, I was reading Alan Garner's, The Voice That Thunders [0], this afternoon – specifically the essay, The Voice in the Shadow – and my understanding of myth has deepened; so, instead, I will suggest this assertion is a canard – and not in the sense of the lumps of sugar the French dip into their coffee.

His Dark Materials (HDM) is a retelling of Paradise Lost [1] – Milton's epic poem of the story of Adam and Eve. Its foundational myth is the keystone of much religion. Pullman is a scholar of Blake, and his grandfather was an Anglican vicar whom he was close to as a result of his father dying when he was young. Pullman knows precisely what he's doing.

Where some Christian groups – I will refrain from labelling them as fundamentalists – seem to have backed into their breeches is with Pullman's portrayal of The Magisterium (which some Catholics believe represents themselves), and that in the telling, Pullman kills God.

The Catholic church has – to say the least – had a colourful history. Much of it sanguine – in colour, that is. That's undeniable. And if a parent should want to censor their 8-14 year old reader from the harm that HDM might thrust upon them with the behaviour of The Magisterium, then they are going to have a whale of a time "protecting" them from history of the Catholic church. Good luck denying Martin Luther's place in history; let alone the Inquisition.

Before I tackle the alleged murder of God, can I point out that the Archbishop of Canterbury loves HDM [2]. This is someone who holds a role first filled by Augustine in 597. (Augustine was quite something. Do read his tale.) If anyone on the planet was going to callout Pullman on atheism, the ArchBofC was the man. Nope. Not only loved it, but recommended it.

And yet, in the US, the books were censored [3].

The most telling expurgation is this from the point of view of Father Gomez (of The Magisterium) watching Lyra (the protagonist):

"And there it was: the dark-blonde movement that was the girl's hair. He moved a little closer, and took out the rifle. There was a telescopic sight: low-powered, but beautifully made, so that looking through it was to feel your vision clarified as well as enlarged. Yes, there she was, and she paused and looked back so that he saw the expression on her face, and he could not understand how anyone so steeped in evil could look so radiant with hope and happiness."

"... he could not understand how anyone so steeped in evil could look so radiant with hope and happiness."

For me, in context, this one of the most beautiful parts in the trilogy, but in the US – the Land of the Free, the bastion of free speech – you cannot read it.

God, of course, is not murdered in HDM. First, let us see how Pullman describes the place of God in his universe:

Balthamos (an angel) said quietly, “The Authority, God, the Creator, the Lord, Yahweh, El, Adonai, the King, the Father, the Almighty — those were all names he gave himself. He was never the creator. He was an angel like ourselves — the first angel, true, the most powerful, but he was formed of Dust as we are, and Dust is only a name for what happens when matter begins to understand itself. Matter loves matter. It seeks to know more about itself, and Dust is formed. The first angels condensed out of Dust, and the Authority was the first of all. He told those who came after him that he had created them, but it was a lie. One of those who came later was wiser than he was, and she found out the truth, so he banished her. We serve her still. And the Authority still reigns in the Kingdom, and Metatron is his Regent.”

Pullman uses the idea of sentient matter – he calls Dust – as a core theme of his books. This can be linked to panpsychism, which has a broad history and many proponents both ancient and recent.

But the murder of God?

The two protagonists, Lyra and Will, simply open the crystal cell that contains the Authority and he/it dissolves with “a sigh of the most profound and exhausted relief.”

There's no "fictionalized advertisement for atheism" here, however hard you look.

[0] If you are at all interested in storytelling, please read this book: https://www.goodreads.com/book/show/1602869.The_Voice_That_T...

[1] https://en.wikipedia.org/wiki/Paradise_Lost

[2] http://www.telegraph.co.uk/culture/3613962/The-Dark-Material...

[3] https://scifi.stackexchange.com/questions/118137/what-passag...

Re: The unnecessary demise of Barnes and Noble

#428
post #350

Earlier quoted context omitted.

Unlike the Internet, when a break-and-mortar fails it's not easy for a competitor to break into the space and scoop up their market share. In theory in an efficient market, players that deserve to fail will be replaced and the market as a whole will remain and become stronger. In meatspace, where many things have friction, players that deserve to fail will bring the market down. I also wish it weren't the case, but i…

> Unlike the Internet, when a break-and-mortar fails it's not easy for a competitor to break into the space and scoop up their market share. Also, in this space, there's a competitor that's on it's way to a monopoly. if B&N goes belly-up, I'm not even sure where I could buy books besides Amazon.

My situation might be different because I live in a major US city, but I can think of a handful of independent bookstores near where I live. If they didn't have what I was looking for they could probably order it for me.

Re: The unnecessary demise of Barnes and Noble

#429

Yes this is creative destruction, but Amazon is able to sell at a loss because Wall St. sees the infinite dollar signs at the end of this road when they’ve literally killed off all competition. Selling at a loss is anti-competitive and should get them hammered by anti-trust, but somehow the US government has decided that, in this generation at least, monopolies are fine as long as they don’t raise prices. As a custom…

Does Amazon sell at a loss? I'm pretty sure they've been profitable for a couple years now. And how could Amazon be a monopoly? They have larger competitors.

Amazon has a certain side business that makes most of their profits.

Re: The unnecessary demise of Barnes and Noble

#430
post #21

Earlier quoted context omitted.

I think your point about offering what your competitors are not is spot on: a hub that facilitates community and study, events with widely known authors and public figures, and so forth. Portland's Powells book store in the Pearl District nails this, with multiple stories of books that seemingly never end and centered right in the middle of the hustle and bustle of the city. I hope B&N replicates this because I would…

I hate to rain on your parade but Powell’s isn’t exactly thriving. There were layoffs about 5 years ago and they’ve scrapped big renovation projects and even plans to move the main store because of revenue problems.

I think this is a very important point; independent bookstores in general aren't "thriving" in the normal Wall St sense of the word. I wonder: is their whole resilience is due to more of a downshift in expectations? I.e., earn enough to make a living but not to expand? To give your employees a liveable wage but no healthcare?
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