Earlier quoted context omitted.
Another way of reading that post is that MongoDB is being used for some of the highest throughput concurrent workloads out there... and those are always hard to optimize. Doing a lift and shift for a "grass is greener" alternate solution is not a clear cut path to victory at all ... but it's certainly a giant science project to contemplate.
Yes, I kind of wish MongoDB had come out and said what they are doing to help Epic Games here if this is something to address that issue or what the plan/thoughts are on the most newsworthy usage of MongoDB in a while.
It is not professional or appropriate for vendors to be revealing (a) that clients are having issues and need support and (b) the specific workings of technologies or processes within the client's business.