Earlier quoted context omitted.
I am still confused, can't the restaurant personnel take care of this? In my life wait stuff is capable of parsing following requests: - bring me my check, pls - bring me the check, pls. And I pay for these two bozos (out of a bigger group) - I'll cover everyone today. - split it x-ways, pls. Why do I need to add an extra step to consolidate the bill afterwards?
They will do that, but it's cumbersome I think, especially if you had a large group ordering a lot of different things. And even more so if there was drinking involved. Now I just charge it to my card, snap a pic with my phone of the receipt and send to everyone at the table, and they can just swish the money over the next day or on the train home when they have time to deal with it. Keeps the accounting out of a fun…
Australia’s new real-time banking payments platform
201–210 of 238 posts
Re: Australia’s new real-time banking payments platform
#202Earlier quoted context omitted.
I am still confused, can't the restaurant personnel take care of this? In my life wait stuff is capable of parsing following requests: - bring me my check, pls - bring me the check, pls. And I pay for these two bozos (out of a bigger group) - I'll cover everyone today. - split it x-ways, pls. Why do I need to add an extra step to consolidate the bill afterwards?
In my experience in the US, many restaurants don't want to deal with complicated splitting up of the bill. Most will allow for two-way splits but beyond that, many will be reluctant or outright refuse.
Re: Australia’s new real-time banking payments platform
#203Earlier quoted context omitted.
They will do that, but it's cumbersome I think, especially if you had a large group ordering a lot of different things. And even more so if there was drinking involved. Now I just charge it to my card, snap a pic with my phone of the receipt and send to everyone at the table, and they can just swish the money over the next day or on the train home when they have time to deal with it. Keeps the accounting out of a fun…
But they are supposed to account for your orders and not just bill you out of thin air, right? So what is so cumbersome of keeping track of the orders. It is literally biggest part of their job - taking an order and remembering correctly who ordered what.
So yes, the staff can do it. But I don’t mind summing up my stuff on the receipt and just sending money to whoever paid, and the reason I prefer it is because it’s so much quicker when paying (the hassle takes place at a different time and place).
It’s not uncommon to be served by 2 or 3 different people who of course remember who orders an extra beer when they go get it - but that information isn’t recorded, it’s just registered to the receipt on the table. When the bill is brought to the table I think it’s more common than not that the person bringing it did not serve everything on the receipt so would not be able to split the bill without input from the customers.
Re: Australia’s new real-time banking payments platform
#204Earlier quoted context omitted.
But they are supposed to account for your orders and not just bill you out of thin air, right? So what is so cumbersome of keeping track of the orders. It is literally biggest part of their job - taking an order and remembering correctly who ordered what.
Perhaps, but if I said to staff we wanted to pay individually, he’d simply ask everyone “ok what on this receipt did YOU have?”. They might have a vague idea since they took the orders earlier, but it would still be a slow and cumbersome process. I think even paying in the simplest and quickest way possible (all on one card) is more of a hassle than I’d like. So yes, the staff can do it. But I don’t mind summing up m…
It's not cumbersome at all, they have POS systems that track individuals at tables, not whole tickets. The server inputs for the table as well as which chair they are sitting in. Then it is very easy to split a ticket in a variety of ways. I think you are complicating the process in your mind or you frequent places that don't use technology.
Re: Australia’s new real-time banking payments platform
#205Earlier quoted context omitted.
This is not exhaustive but it is what comes to mind. * Paper still required for most proof of identity/address etc. Particularly annoying almost all providers are pushing customers to move to online statements but then opening any new accounts still require paper * Wet signatures still considered king/stronger than other forms of identification. This has caused me issues as I barely ever need to sign and hence my sig…
Setting up accounts for the first time is a pain here, but most natives do that when they're a child. Once you already have one account, setting up subsequent accounts with other banks is much easier. Personally it has never been a problem, but I know several non-natives who had extreme difficulty. My understanding is this is largely due to very tight regulations that have been placed on the banks to verify identity…
Honestly the Nationwide app is pretty good imho
Re: Australia’s new real-time banking payments platform
#206Earlier quoted context omitted.
When was that? I'm in the UK and I'm curious what I'm missing out on. I have mobile banking for everything, I can do almost instant (sub 30s) transfers between banks, we have contactless payment cards and Apple/Android pay support is ubiquitous, and we can do person to person transfers using a phone number (the horribly named "PayM"). What are we missing out on here that we should be pushing our banks for? I do see t…
Frictionless and cheap international transfers would be nice. I know Barclays have an app but I would prefer it to be a standard feature.
Re: Australia’s new real-time banking payments platform
#207Earlier quoted context omitted.
Perhaps, but if I said to staff we wanted to pay individually, he’d simply ask everyone “ok what on this receipt did YOU have?”. They might have a vague idea since they took the orders earlier, but it would still be a slow and cumbersome process. I think even paying in the simplest and quickest way possible (all on one card) is more of a hassle than I’d like. So yes, the staff can do it. But I don’t mind summing up m…
Do you think they just do this all in their heads? It's not cumbersome at all, they have POS systems that track individuals at tables, not whole tickets. The server inputs for the table as well as which chair they are sitting in. Then it is very easy to split a ticket in a variety of ways. I think you are complicating the process in your mind or you frequent places that don't use technology.
I think it varies, that kind of tech would only benefit a regular sit-down restaurants where the chairs are in fixed spots and constant. It doesn't work for a busy bar with me shouting "3 more beers" as the waiter walks by.
I assume the same or similar POS tech is used everywhere but in most places here I assume waiting staff either ignore it or charge everything to "chair 1" at the table, simply because so very very few ever split a bill to who ordered it. Since no one does, it's less work taking the hit when someone does (and asking people manually) rather than assigning orders to chairs all those times when no one splits. Obviously, that would also change if more people would split - so I'm guessing that with tech for splitting bills without staff help so prevalent here, it won't be common to have staff split bills.
Re: Australia’s new real-time banking payments platform
#208Earlier quoted context omitted.
N26 is the only one that has semi useful applications and web interface. My main problem with them is that they're first and foremost a startup, not a bank. Some issues I've had with them include double transactions, failed scheduled transactions, horrible 9-5 support, unable to unlock card because their web page was down for 24h. On top of that their security practices are horrible[0] >I mailed them one 4-page form,…
N26 is a bank, they have a license. Given their growth I think they didn't do too bad overall, and I've never had a problem using their MasterCard as my main payment method while living in Germany. Granted, I wouldn't have used them as my main bank two years ago, but I think they got there. And while video chat is better than PostIdent, I don't think a trip to your local post office is that bad compared to the altern…
Regarding the second bank you wrote, "and that was it." In reality, you admit that there was tons of paperwork that took days to receive. So, no, that wasn't "it."
Re: Australia’s new real-time banking payments platform
#209Even before this, Australia still had direct person-to-person transfers. They'd just take a day, and required an account number and name. I've written about this before, but American is terribly far behind on this: https://penguindreams.org/blog/the-american-banking-system-i... The closest thing we have in the US is Zelle, which is not a government mandated standard (like ACH) but a private standard created by banks…
Aussie here. I never knew that the U.S lacked this. We've had this feature for decades. Within the same bank, it's instant. Inter-bank it can happen the same day depending on the banks involved and when they run their batch processing. I always considered this a primitive system for not being instant.
Re: Australia’s new real-time banking payments platform
#210Not sure why it says Commonwealth Bank is the only one open at launch. I'm with ING and got an email about it being active this morning.
Commonwealth own ing. They have for a faire while. That's why Commonwealth customers could use ing ATMs for free back when they still had fees