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How did Google Talk change from a dream to a nightmare?

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Re: How did Google Talk change from a dream to a nightmare?

#11
That's alright, the competitors are even worse. I used to use Skype on Linux. They stopped development on the Linux client a decade ago, but it kept working just fine. And then they released a new client and forced everyone to upgrade. The new client is so bad in terms of sound quality that I've been forced to switch to Hangouts.

Re: How did Google Talk change from a dream to a nightmare?

#13
Instant messaging is an example of something that used to work, and now doesn't. It used to be that everyone was basically on AIM, which functioned as an open enough network. Status information worked pretty well - you could fairly easily tell if someone was online, and so people could respond.

And now - we have dozens of clients, such that there's no way of knowing which subset your contacts use. With the prevalence of phones, it's hard to tell if someone is available or not, so you just send messages in the ether, and get surprised if anyone responds.

And the worst part is, there's no obvious fix, since any new system will just add to the fragmentation.

Re: How did Google Talk change from a dream to a nightmare?

#14

Instant messaging is an example of something that used to work, and now doesn't. It used to be that everyone was basically on AIM, which functioned as an open enough network. Status information worked pretty well - you could fairly easily tell if someone was online, and so people could respond. And now - we have dozens of clients, such that there's no way of knowing which subset your contacts use. With the prevalence…

It’s really hard to build a billion dollar platform business from just staying out of the way, so apps layer on the complexity.

Plus there’s always the VC around the corner hoping to fund the next Whatsapp, so we get a proliferation of me too-apps.

Re: How did Google Talk change from a dream to a nightmare?

#15

Instant messaging is an example of something that used to work, and now doesn't. It used to be that everyone was basically on AIM, which functioned as an open enough network. Status information worked pretty well - you could fairly easily tell if someone was online, and so people could respond. And now - we have dozens of clients, such that there's no way of knowing which subset your contacts use. With the prevalence…

So don't make new systems.. help dismantle old ones?

Re: How did Google Talk change from a dream to a nightmare?

#16

Instant messaging is an example of something that used to work, and now doesn't. It used to be that everyone was basically on AIM, which functioned as an open enough network. Status information worked pretty well - you could fairly easily tell if someone was online, and so people could respond. And now - we have dozens of clients, such that there's no way of knowing which subset your contacts use. With the prevalence…

I don't think that's accurate. There were a bunch of silos in the past, too. People used to be on AIM, MSN Messenger, ICQ, Jabber and IRC, and there were others. That's the reason chat apps like Adium and Trillian supporter multiple accounts. I had friends on all those networks, and nobody was on all of them. It was a mess back then, just as it is now, except now we have even more choices.

Re: How did Google Talk change from a dream to a nightmare?

#17
post #9

Google Talk was only ok when they had a jabber service. It wasn't much better than the other options besides that it tied delayed messaging (email) to instant messaging (jabber) through the same contact info. Then they killed off the jabber client to force users further into their software ecosystem. Then Hangouts came along and has to some degree replaced Talk with further ties into that ecosystem. Then they removed…

I use hangouts exclusively on Safari. It's actually frequently unusable with Chrome (nobody can hear me).

Re: How did Google Talk change from a dream to a nightmare?

#18

I transferred my American number to Google Voice before I left the country and have been able to hold onto that number for over a decade. Unfortunately, everything about Google Voice/Hangouts/Talk/Whatever-it-is now sucks. Trying to find someone is damn near impossible. I totally can attest to that. The removal of federated and regular XMPP was the wrong direction. I'm in the wonderfully weird situation of not having…

Voice/Hangouts has felt like an abandoned application for many years, even though it's potentially one of the best products Google has ever made. They really seem to stop at v1 for almost all of their products and have not the slightest idea how to monetize them.

Re: How did Google Talk change from a dream to a nightmare?

#19
There is at least one major attempt at addressing this fragmentation with a modern protocol, that being the Matrix protocol (matrix.org). Yeah, if it takes off then it will just be yet another bit of fragmentation, but at least it is designed in such a way that chats dont get siloed into a single echosystem.

Re: How did Google Talk change from a dream to a nightmare?

#20

Instant messaging is an example of something that used to work, and now doesn't. It used to be that everyone was basically on AIM, which functioned as an open enough network. Status information worked pretty well - you could fairly easily tell if someone was online, and so people could respond. And now - we have dozens of clients, such that there's no way of knowing which subset your contacts use. With the prevalence…

Did presence ever really work though? I’ve been online since the late 90s and I don’t remember ever considering it reliable except perhaps for people on IRC who I knew had a transient internet connection (namely dialup).

I’ve never really paid much attention to or trusted presence status, with the exception of statuses that are manually set (e.g. do not disturb in Slack and similar).

It’s kind of funny, considering that presence is probably the most challenging technical requirement for large-scale messaging platforms. I will say that my two most-used messaging platforms, iMessage and Slack, both usually do a great job of delivering push notifications to only the ideal device (my phone, tablet, or computer). My intuition is that this logic is roughly the same as presence.

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