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Save the CR100

en.community.sonos.com

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Re: Save the CR100

#11

Post by pedrocr »

beachy wrote: post #9
eecc wrote: post #3

The first effects of a world of end-to-end encrypted media streaming. You don’t own the content, you don’t own the hardware, you can’t play whatever you want, you just pay and go with whatever happens to be there. You can change channels like a Radio, that’s about it

Isn't that life anyway? We're only on earth for a short time. You can't take your music to the grave with you, so why not accept its never really yours anyway?

This isn't about accepting it's "not really yours". This is about accepting it's actually someone else's that then has control about what you can and can't do. That entity will often be on earth for even a smaller time than you before it goes bankrupt or loses interest in that product. So you get to spend your short time on earth dealing with product obsolescence instead of owning your stuff while you're alive and even being able to pass it on to your children. It's a terrible bargain.

Re: Save the CR100

#12

Post by pedrocr »

mnm1 wrote: post #10
eecc wrote: post #3

The first effects of a world of end-to-end encrypted media streaming. You don’t own the content, you don’t own the hardware, you can’t play whatever you want, you just pay and go with whatever happens to be there. You can change channels like a Radio, that’s about it

I expect any and all features of my Sonos speakers to possibly stop working except the local music library. If they ever stop that, I and others will file class action lawsuits at the very least. When the dust finally settles, that will probably be the only service still working anyway in the not so distant future. It's sad that the commercial market cannot and will not create worthwhile music services that are worth…

>If they ever stop that, I and others will file class action lawsuits at the very least.

The complete failure case for Sonos is the company stops existing or discontinues the product line and your devices are all stuck at whatever software version was the last, possibly useless after security issues or other software rot. There's no reason (and possibly no entity) to sue when that happens.

Re: Save the CR100

#13

Post by icebraining »

duncan_bayne wrote: post #7

... and once again, Stallman (and the FSF) are proved right. https://xkcd.com/743/ If you buy into a proprietary ecosystem, especially a DRM-encumbered one, and doubly-especially a streaming one, don't be surprised when the inevitable happens and your non-ownership of any part of the system bites you. I speak from personal experience. I lost some of my small Kobo library when they dropped support for their Web reader…

I'm an FSF supporter (technically FSFE), but I think we should be careful about these claims. It's not like open source projects never drop features. You could say "yeah, but they wouldn't be forced to upgrade" - but neither are the users in this case, as the reply says.

What the users here want is to continue getting the new features and fixes of the new versions of firmware, while keeping support for the CR100. Even with the source, that would require someone to integrate those two parts, which might be prohibitively expensive.

Don't get me wrong, I think they should have the right to do that if they wished, but it's not like it would just fix the problem; it would only allow them to fix it if they could afford it.

Re: Save the CR100

#14

Post by mnm1 »

pedrocr wrote: post #12
mnm1 wrote: post #10

Earlier quoted context omitted.

I expect any and all features of my Sonos speakers to possibly stop working except the local music library. If they ever stop that, I and others will file class action lawsuits at the very least. When the dust finally settles, that will probably be the only service still working anyway in the not so distant future. It's sad that the commercial market cannot and will not create worthwhile music services that are worth…

>If they ever stop that, I and others will file class action lawsuits at the very least. The complete failure case for Sonos is the company stops existing or discontinues the product line and your devices are all stuck at whatever software version was the last, possibly useless after security issues or other software rot. There's no reason (and possibly no entity) to sue when that happens.

As long as it still plays shit off my NAS, I don't care. And I don't see why it wouldn't, whether the company exists or not. That's what I was trying to convey above.

Re: Save the CR100

#15

Post by filmgirlcw »

I’m against bricking devices arbitrarily, but this product was more than 12 years old and hadn’t been sold since 2009 (I had one in 2006 when I was still in college and Sonos’s killer feature for me was that it worked with the original streaming music service, Rhapsody). Frankly, giving customers $100 credit seems kind to me. Plus the CR200 still works and they don’t have plans to brick it, so there is that.

I feel for some of the users, but reading some of these complaints makes me roll my eyes. I’ve owned lots and lots of electronic devices over my life — and many audio systems — I can’t recall any other connected system having 13 years of support.

Re: Save the CR100

#16

Post by pedrocr »

mnm1 wrote: post #14
pedrocr wrote: post #12

Earlier quoted context omitted.

>If they ever stop that, I and others will file class action lawsuits at the very least. The complete failure case for Sonos is the company stops existing or discontinues the product line and your devices are all stuck at whatever software version was the last, possibly useless after security issues or other software rot. There's no reason (and possibly no entity) to sue when that happens.

As long as it still plays shit off my NAS, I don't care. And I don't see why it wouldn't, whether the company exists or not. That's what I was trying to convey above.

>And I don't see why it wouldn't

Because your new NAS no longer supports the old protocol. Because there was a security issue that's too serious to allow you to keep it on without a fix. Because...

Re: Save the CR100

#17

Post by KyeRussell »

eecc wrote: post #3

The first effects of a world of end-to-end encrypted media streaming. You don’t own the content, you don’t own the hardware, you can’t play whatever you want, you just pay and go with whatever happens to be there. You can change channels like a Radio, that’s about it

Ignoring that that's an outplayed argument, it's irrelevant. This is about hardware, not about streaming services.

Re: Save the CR100

#18

Post by Yetanfou »

beachy wrote: post #9
eecc wrote: post #3

The first effects of a world of end-to-end encrypted media streaming. You don’t own the content, you don’t own the hardware, you can’t play whatever you want, you just pay and go with whatever happens to be there. You can change channels like a Radio, that’s about it

Isn't that life anyway? We're only on earth for a short time. You can't take your music to the grave with you, so why not accept its never really yours anyway?

No, it isn't. You don't need to take your music to the grave, those who come after you can inherit it. It can be 'yours' if you want it, as long as you managed to avoid the traps set by those who'd like you to believe there is no other way so you might as well accept it and just pay, and pay, and pay again.

Re: Save the CR100

#19

Post by egeozcan »

As far as I understand, it all works in the local network. It shouldn't be too hard to create a server to translate its calls to the new api (that the smartphone app uses), no?

edit: I don't understand why you'd down-vote this. I'd love to correct it if I said something blatantly wrong, just tell me. Also, I wasn't dismissing this as a non-problem, but rather questioning if there'd be an easy solution. My parents are also affected BTW.

Re: Save the CR100

#20

Post by stryk »

Their main concern sounds like a liability issue (they cite the aging Li-ion battery heavily). They're not selling it anymore, so why not bundle together some internal docs and release some sort of technical manual or detailed repair guide to give users the option of replacing the battery? Of course this would be a "you people are on your own if you screw it up" but that's to be expected.
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