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EBay to Ditch PayPal for Dutch Payment Processor Adyen

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131–140 of 205 posts

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#131

Here's what puzzles me. I have looked into Stripe, and just browsed the Adyen webpage. Both of those services seem to require you to maintain your own "active" server that can run server side code. PayPal seems to be unique in being able to take payments from a passive web page, because the customer conducts their transaction at PP's website. This is why I continue to use PP for my tiny little business (without eBay)…

i agree it's actually kind of bad that payment providers don't provide this page. todays technology could even render it on the webpage of the customer shop without redirecting fully to another page (scrpt scr=paymentproviderscript.bla? or so?). If people have to maintain and host their own script it makes them horrible prone to attack. In which case i'd rather have a payment provider who needs to secure it than ever…

> scrpt scr=paymentproviderscript.bla?

They can't do this because then the untrusted merchant has access to everything again. It needs to be sandboxed in a separate page so that the customer is talking directly with the processor, with SOP, cors, https, and simply not being able to intercept PII and payment information.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#132

I've never heard of Adyen here in Australia before this. I assume they are far more Europe/US oriented? I assume they will be rolling out the new integration world wide, so that it will become more ubiquitous? I believe Paypal has a local office in Aus, so I presume Adyen will be setting up local offices in most countries? (I also noticed on the video that it is pronounced "Adi-an" where I first thought "Ad-yen" whic…

We use Adyen at Kogan. They definitely have some staff here and some in Singapore I believe.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#133

Earlier quoted context omitted.

This. I wish there was a fundamentally different way of handling payments. Something like a one time hash you give the vendor that serves like a digital check(cheque). This way, if they lose the hash they lost their money instead of the customer's. Handing a merchant credit card details "feels" like handing them a blank Check and trusting them to not take more than they should because of the risk of them losing the d…

There are also banks that provide virtual credit cards that can only be used by one merchant and where you specify the max amount and expiration date.

Yeah, but that's like buying a gift card for every merchant. That's a huge inconvenience. I can't buy one for every small website I want to buy stuff from..

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#134
post #108

When Ebay first started requiring Paypal, it made sense - Paypal was clearly the frontrunner for online payments and Ebay's homegrown effort was a pale comparison. Also Ebay was a real powerhouse that could move the needle with a decision like that. Today I feel like Paypal has a lot more traction than Ebay, and this is going to be a big flop for them. As a consumer I don't want to sign up for yet another payment ser…

PayPal has working capital programs for small merchants. That’s a huge benefit people overlook. This is also a relatively small part of PayPal’s business and the rest of their business is growing rapidly. I think this will hurt eBay more than anything.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#135
post #85

Earlier quoted context omitted.

But the brand name matters. My previous company selling online product to typical non-tech audience, and majority US customer insist on Paypal.

My guess is it's even more popular outside the US, or anywhere where credit cards aren't that common - like europe. We link our banking account to Paypal and use it to have instant payments (and fulfillment) without credit cards. You can't expect people to own credit cards over here.

Not sure if UK is an outlier here but credit cards are the norm for us.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#136
post #106
post #95

One of the bigger drawbacks of Adyen vs Stripe, although we wanted to work with them a lot, is, they require a crazy reserve (in the millions) if your model is subscription based. The logic behind it from them is, that they must be able to refund all your customers in case you go bankrupt, and you have subscribers left hanging without full-filled service they paid in advance for. Although I get the logic behind it, n…

Also, when talking to them they were stuck on requiring photos of a passport as a requirement for the recipient of the payment if I remember right. In the U.S. That's a non-starter as many people don't have passports and even if they did wouldn't be used to providing them in a business setting, so we ultimately passed.

I used Adyen and they never needed that.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#137
post #108

When Ebay first started requiring Paypal, it made sense - Paypal was clearly the frontrunner for online payments and Ebay's homegrown effort was a pale comparison. Also Ebay was a real powerhouse that could move the needle with a decision like that. Today I feel like Paypal has a lot more traction than Ebay, and this is going to be a big flop for them. As a consumer I don't want to sign up for yet another payment ser…

I think the advantage of Adyen is that you don't need a new account. It supports payment processors that are used all over the world.

This has its own disadvantages. My biggest reason for preferring Paypal to Stripe or other systems is that my Paypal account is linked to my bank account, which means I don't have to recharge my debit card (and pay the charge fee) for each purchase. Account-less systems can't run the proper verification to allow for that

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#138

Earlier quoted context omitted.

The reason for processing on your own server is so you own the entire checkout experience. If you redirect he user to another site for payment, you run the risk of losing track of that user. Also, the third-party’s branding may clash with your own.

Going to a well known third party is a guarantee that my payment data isn't sitting in a poorly secured vendor database. That's more important to me than a seamless transaction. PayPal is most useful when you don't fully trust the site you are buying from to have their shit together.

You and I and the rest of the HN crowd are concerned about this problem, but the rest of the world doesn't even know that it exists. I wonder what real world bounce rates look like for PayPal vs InsecureCart.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#139
post #93

Earlier quoted context omitted.

> If a company is not a huge name Not to be snarky, but a huge name is no guarantee of safety. See: Target, Equifax.

Even eBay itself (PayPal's parent) had a major password hack in 2014.

However, the advantage of PayPal is that I can buy from multiple websites while only needing to trust one entity with my credit card information.

If trusting one entity can already be insecure, having to trust dozens of them is nuts.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#140

Earlier quoted context omitted.

Adyen is an "interchange-plus" payment processor, which means they pass on the interchange fee charged to them by the payment processing networks, plus a fixed markup. Stripe is a flat-rate payment processor: 2.9% + $0.30 on everything. Interchange fees range from 0.05% to 3.2%, more or less. Most consumer cards are going to be significantly cheaper than 2.9% to process. Many people use "check cards" from their bank…

Note that EU customers of Stripe get a drastically nicer 1.4% + 20p charge.

Note that there is a limit of 0.3% on the interchange fee in the EU for credit cards, and 0.2% for debit cards: http://www.consilium.europa.eu/en/press/press-releases/2015/...
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