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EBay to Ditch PayPal for Dutch Payment Processor Adyen

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Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#91
post #43

Potentially a great move for eBay to reign in processing fees and to consolidate the dispute resolution process within their own platform. A large pain point for many eBay users has been Paypal's opaque dispute process. (I admit to bias: I lost ~$5,000 in Paypal balance while in college due to Paypal siding with a dishonest international buyer) For those of you contemplating Adyen vs. Stripe: Adyen is much more "bare…

(I work at Stripe.) Glad to hear on the developer friendliness! If there are ways we can continue to improve on that front, please shoot me a note: lachy@stripe.com I'm curious though what you mean when you say Adyen is much more "bare metal" than Stripe. We don't typically talk too much publicly about our underlying infrastructure (our goal is to abstract away that [hopefully] unnecessary complexity), but we do stri…

Stripe is one of the most intuitive developer facing products that we get to use! We've almost never experienced any sort of issue. To celebrate Stripe this week we made an animated gif about the developer experience of Stripe versus PayPal if you want a laugh: https://imgur.com/VpsnbZF

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#92

Stripe/Braintree are a lot better than PayPal. PayPal will never take your processing history into consideration if their algorithms decide that your account is connected to some account with past violations. This happened when my developer used his API keys on our production resulting in our account with 1M+ revenue/2 years (very few chargebacks if any) of operation banned. As a small startup, it was a death sentenc…

I've avoided paypal for ages because of their heavy handedness with freezes and bans.

They just can't be trusted not to fuck over your business. Not intentionally... but algorithmically. And once that happens their customer support rarely seems to be able to fix the issue.

They just don't seem to care about false positive vendor issues.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#93
post #88

Earlier quoted context omitted.

Going to a well known third party is a guarantee that my payment data isn't sitting in a poorly secured vendor database. That's more important to me than a seamless transaction. PayPal is most useful when you don't fully trust the site you are buying from to have their shit together.

This. Entirely. I used to work for a small ecommerce webdev shop. I’ve worked on sooo many shitty insecure shopping carts over the years I simply know not to trust basically any small website asking for my card. Completely unencrypted, storing CVVs, sending CC details as GET parameters, I’ve seen it all. It’s painfully common! If a company is not a huge name, and is handling your credit card info themselves, they are…

> If a company is not a huge name

Not to be snarky, but a huge name is no guarantee of safety. See: Target, Equifax.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#94
post #32

Earlier quoted context omitted.

Not sure I follow - you mentioned not handling browser compatibility which implies you're not directly writing the html/css for the site. If you're using shopify or hosted wordpress or something, I would think most of those providers would handle the Stripe integration for you? You also mention a passive web page, if you're talking about a static site (as in a jekyll or hugo site hosted on S3), you may be right. I do…

I'm using Google Sites. Previously, I wrote plain HTML, but just the most basic sort, that most browsers will typically format into something readable, even if not beautiful. You're right, I mean a static site -- one that cannot run a server side script. At its most basic level, you can pay me by going to PayPal and telling them to send money to my account. PP takes your credit card info. I get an e-mail, and my PP a…

What do you sell? Or maybe put in profile?

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#95
One of the bigger drawbacks of Adyen vs Stripe, although we wanted to work with them a lot, is, they require a crazy reserve (in the millions) if your model is subscription based. The logic behind it from them is, that they must be able to refund all your customers in case you go bankrupt, and you have subscribers left hanging without full-filled service they paid in advance for.

Although I get the logic behind it, not one other PSP requires such a huge reserve, therefore we decided not to work with them.

Todays payments world is v competitive and players like checkout.com and many others are v aggresive trying to disrupt stripe's dominance in this area

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#96
post #88

Earlier quoted context omitted.

Going to a well known third party is a guarantee that my payment data isn't sitting in a poorly secured vendor database. That's more important to me than a seamless transaction. PayPal is most useful when you don't fully trust the site you are buying from to have their shit together.

This. Entirely. I used to work for a small ecommerce webdev shop. I’ve worked on sooo many shitty insecure shopping carts over the years I simply know not to trust basically any small website asking for my card. Completely unencrypted, storing CVVs, sending CC details as GET parameters, I’ve seen it all. It’s painfully common! If a company is not a huge name, and is handling your credit card info themselves, they are…

> sending CC details as GET parameters

facepalm

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#97

I've never heard of Adyen here in Australia before this. I assume they are far more Europe/US oriented? I assume they will be rolling out the new integration world wide, so that it will become more ubiquitous? I believe Paypal has a local office in Aus, so I presume Adyen will be setting up local offices in most countries? (I also noticed on the video that it is pronounced "Adi-an" where I first thought "Ad-yen" whic…

When I used Braintree a few years ago, before it was acquired by PayPal and before Stripe launched in the UK, Adyen handled Braintree's merchant accounts (in Europe, at least). I'd never heard of them before (or since). I remember the signup/KYC process as being a massive pain, as we needed to do KYC with Adyen as well as Braintree. It took weeks. A few years later when Stripe launched in the UK I was totally blown away by how simple and quick it was to sign up.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#98
post #34

Earlier quoted context omitted.

Stripe supports interchange plus when a business would prefer that solution. For the majority of businesses that we work with, they prefer the simplicity of the rates published on our site.

What are the added complexities involved with your interchange plus model? I'm curious as to why companies would prefer to pay more; what am I missing?

Why would they be paying more? As GP states, the fees can be quite a bit lower, but they vary by card type.

Re: EBay to Ditch PayPal for Dutch Payment Processor Adyen

#100

Earlier quoted context omitted.

Going to a well known third party is a guarantee that my payment data isn't sitting in a poorly secured vendor database. That's more important to me than a seamless transaction. PayPal is most useful when you don't fully trust the site you are buying from to have their shit together.

Ebay presumably doesn't have this problem though... they are large enough to be trusted on their own...

It just takes one malicious ad on the payment page... and the tempation to shove ads into the face of every customer and his dog is big.

Think about java updates and a certain antivirus product as a great example of insane greed :)

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