Interesting, I totally disagree.
The split of Fedora and RHEL was a great move for users IMHO. Serving the needs of desktop users and enterprise (servers) with the same distro just isn't doable. They have wildly different and incompatible needs. I've been a happy fedora user for years.
Red Hat has also done tons of things that directly fly in the face of a company seeking profits. Like continuing to release your full source code, even when punks like Oracle just rip it off and sell it for less. They even directly support the CentOS project, even tho it cannabalizes people who might otherwise buy RHEL.
Red Hat is an amazing company that has poured countless millions of dollars in both money and time to make all of our lives better. Even the Gnome project may not be a thing without Red Hat's contributions, and everybody on linux benefits from that work. I wish there were more companies out there like Red Hat.
Disclaimer: I have zero affiliation with Red Hat. I'm just an appreciative observer and beneficiary.