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Waze Carpool

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61–70 of 406 posts

Re: Waze Carpool

#61
Previous attempts at this sort of service in Canada:

Blancride https://blancride.com/ Kangaride https://www.kangaride.com/

Blancride in particular had a slick app. Unfortunately, I tried it a few times and never had a good. People flaked at the last minute, wanted me (the driver) to wait a long time, etc.

Re: Waze Carpool

#62
post #48

Earlier quoted context omitted.

I've contacted all of theses services independently and had positive customer support experiences: Google Wifi, Fi, Google Store (phones), and Drive. Time frame is last couple of years.

I've had the opposite experience, but this was probably further back then you. I remember trying to call Google to get info about Google maps and it was just a run around. I spent 3 hours trying to figure out who controlled the map tiles behind Apples Maps powered by Google and got nowhere. Even if you go to Google's contact page now[1] it's obscure and the first thing they try to do is shuttle you off to forums or a…

Perhaps the difference is that Wifi, Fi, and the store in general are all product you pay for, whereas maps is not?

Re: Waze Carpool

#64

The reason why I would not consider Google to legitimately compete with Uber/Lyft at scale in this arena is because it's not part of their nature to staff customer support at the level required to run operationally-intensive businesses. The rate in which something goes wrong in the real world (esp where money in exchanged) is much higher than in a pure software world, and Google is going to try to take the FAQ/chatbo…

The reason I wouldn't is Google's obsession with building US-only businesses (Example: Project Fi). Uber is worldwide and is a huge timesaver whenever I travel within Europe. (Edit: Had to reword my example since people just love taking stuff out of context.)

There are many great examples of Google failing to internationalise, but Google Fi requiring a US billing address is not one of them.

Fi is a domestic cell phone service, it provides international roaming as a bonus to its US customers - at much increased cost (to them) compared to domestic service. I wouldn't be surprised if roaming permanently was a violation of their terms of service (it is for Three in the UK, who provide a similar perk)

You can of course criticise Google for not launching domestic service in countries across the world, but in fairness to them, that's not a small problem.

Re: Waze Carpool

#65
post #46
post #13

I was in Israel last year and they just love Waze. Everything is Waze this and Waze that. They have an absolute belief in Waze as a brand. Most have no idea it is owned by Google, nor seemed very interested when I mentioned it. So I'd say if they can get this working anywhere, it will be in a traffic-riddled country full of people who obsess over journey times and who absolutely love this brand.

Can confirm. Just like "Kleenex" in some places, Waze has become the generic term for GPS Navigation here in Israel. Honestly, I have no idea why people still use it when Google Maps has an infinitely better interface and no ads.

> Honestly, I have no idea why people still use it when Google Maps has an infinitely better interface and no ads.

In some areas it has much better traffic routing. All it takes is getting alerted to one big jam ahead of time and you'll use it every commute.

Re: Waze Carpool

#66

Earlier quoted context omitted.

Unlike Uber, they appear to talk about a real carsharing system, as opposed to a taxi service with a lower entry barrier. The prices will be much lower since we are talking about the marginal cost of adding another passenger to an already happening trip - and with full info on where people are going, Waze effectively has an endless supply of trips that are happening, it's just a matter of displaying a pop-up "Hey, Al…

You just described the pure software world solution. What happens when the commuter I pick up vomits in my car? Or steals something from my car? What happens if I get picked up by a person who changes their mind about where they're going? Or decide to take an unplanned detour to go to the store, or back home to grab the laptop they forgot, or to score some heroin? What happens when the driver gropes me? Or I grope th…

They have probably worked those issues out by dogfooding this internally already, don't you think?

It's not like they just thought it up and didn't test it out internally as they are wont to do. Those issues were likely discovered and have mitigation. Googliness only gets people to be nice to a point.

Re: Waze Carpool

#67

Earlier quoted context omitted.

Unlike Uber, they appear to talk about a real carsharing system, as opposed to a taxi service with a lower entry barrier. The prices will be much lower since we are talking about the marginal cost of adding another passenger to an already happening trip - and with full info on where people are going, Waze effectively has an endless supply of trips that are happening, it's just a matter of displaying a pop-up "Hey, Al…

You just described the pure software world solution. What happens when the commuter I pick up vomits in my car? Or steals something from my car? What happens if I get picked up by a person who changes their mind about where they're going? Or decide to take an unplanned detour to go to the store, or back home to grab the laptop they forgot, or to score some heroin? What happens when the driver gropes me? Or I grope th…

[deleted]

Re: Waze Carpool

#69

Earlier quoted context omitted.

Unlike Uber, they appear to talk about a real carsharing system, as opposed to a taxi service with a lower entry barrier. The prices will be much lower since we are talking about the marginal cost of adding another passenger to an already happening trip - and with full info on where people are going, Waze effectively has an endless supply of trips that are happening, it's just a matter of displaying a pop-up "Hey, Al…

You just described the pure software world solution. What happens when the commuter I pick up vomits in my car? Or steals something from my car? What happens if I get picked up by a person who changes their mind about where they're going? Or decide to take an unplanned detour to go to the store, or back home to grab the laptop they forgot, or to score some heroin? What happens when the driver gropes me? Or I grope th…

This is exactly how Uber turned into a taxi service. They tried ridesharing, it turns out that people in cars do sketchy things and piss each other off, or worse.

I would rather see local grassroots organizations take on this project.

Re: Waze Carpool

#70
post #64

Earlier quoted context omitted.

The reason I wouldn't is Google's obsession with building US-only businesses (Example: Project Fi). Uber is worldwide and is a huge timesaver whenever I travel within Europe. (Edit: Had to reword my example since people just love taking stuff out of context.)

There are many great examples of Google failing to internationalise, but Google Fi requiring a US billing address is not one of them. Fi is a domestic cell phone service, it provides international roaming as a bonus to its US customers - at much increased cost (to them) compared to domestic service. I wouldn't be surprised if roaming permanently was a violation of their terms of service (it is for Three in the UK, wh…

You're making my point. They made a domestic cell phone service and, despite the service working worldwide, failed to bring it to other countries.
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