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Hetzner Cloud

hetzner.com

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Re: Hetzner Cloud

#221

Post by cuchoi »

mark_l_watson wrote: post #169
mythz wrote: post #58

Been using Hetzner for years, their hardware's has been rock solid, predictable pricing with sweet price/performance ratio resulting in large savings from consolidating existing AWS EC2 instances. Still using AWS for Apps which rely on cloud features, e.g. SES/RDS/etc but for static servers Hetzner is now our goto. Super exciting to see them entering the cloud space and offering easy snapshots + backups, should open…

I don’t mind the latency. I rent a a large GPU server from them for my own machine learning experiments. Their prices are so reasonably inexpensive that this is affordable. I think it would be more expensive for them to provide the same service in the USA - I base this in pricing. OVH is the only local provider I have used that is somewhat price competitive.

Which plan do you use?

Re: Hetzner Cloud

#222

Post by jmngomes »

Hetzner_OL wrote: post #196
jmngomes wrote: post #112

I was just speaking with their customer support about this and it appears (if I understood correctly) that this offering will be replacing the current CX line, which has a lot of SSD space at a competitive price (unlike the new offering). Since I really need the SSD offered by the current/previous CX line (it was the #1 reason that made me move to Heztner) it seems that I'll have to find a new cloud provider... My ex…

You can still order the previous CX line of servers (the "vServers") via the customer administration interface. There is no official EOL posted yet for the previous CX line. --Katie, Marketing

Thank you, that wasn't clear from my previous interactions.

It would be great to have an EOL warning at least a few months before a service line is discontinued, just to provide enough time for customers to move critical/production workloads to another infrastructure provider.

Re: Hetzner Cloud

#223

Post by icebraining »

latch wrote: post #85
dx034 wrote: post #64

Earlier quoted context omitted.

Hetzner is easily 30% off OVH and half the price of other hosting providers (VPS and bare metal). So nothing surprising here. They have a cheap cost base (data centres in rural areas and wholesale electricity prices aren't that high in Germany) which probably explains most of that. OVH had basically the same price but their heavy investments in new DCs have made them more expensive. Since Hetzner doesn't invest a lot…

Worth mentioning SoYouStart, OVH's low-end brand. I believe the way it works is that OVH is current-gen hardware, and SoYouStart is the hand-me-downs (which I think is a great model)

That's their mid-level brand. The low-end is Kimsufi :)

Re: Hetzner Cloud

#224

Post by alltakendamned »

bla2 wrote: post #216

Tried it out. You can't sign in with your email address, you have to use a user name they assign to you. My assigned user name is more secure than my password and impossible to remember. I suppose it's good for security, but it's also super inconvenient.

IF that is true, I suggest you choose a stronger password...

Re: Hetzner Cloud

#225

Post by bootcat »

bootcat wrote: post #172
oliwarner wrote: post #167

That's really cheap. With really good features. However, what keeps me on Linode is that they have a London datacentre with excellent peering. I've seen 9ms pings, 150 miles away. Makes for seriously fast websites (in concert with good development processes). Hetzner responds in 31-35ms from here. That might be Good Enough™ for many applications but it's not as special. I've never been this tempted to jump ship thoug…

I am also on Linode as its price point is its strength. Really considering if Hetzner would charge forex on US cards, otherwise, seems like a good plan.

Does anybody know if Hetzner charges forex on US debit/credit cards ?

Re: Hetzner Cloud

#226

Post by jmngomes »

romanovcode wrote: post #140
z3t4 wrote: post #51

I hope they grab enough market share to force other providers to lower their prices, Hetzner is like 10x cheaper and on better network and hardware then their competitors.

scaleway seems even lower and is pretty popular.

Scaleway's "customer support" forums will give you a good grasp of what you're in for if you buy their service.

I'll quote a different customer's opinion (on those forums) that summarizes my experience using their service: "Whenever I've tried to use Scaleway for something serious, I regretted bitterly".

My experience was essentially this: Scaleway advertises that you can have virtual servers with up to 10 150GB SSD volumes, so I signed up and created a virtual server with two 150GB volumes. After several attempts over three days, the server wouldn't start at all; it never actually started.

Scaleway's support told me that "it's because there are no available nodes matching your configuration." and "If our stock is low then there is more chance that the only free nodes are "default" ones, with 200GB available only". The solution, according to their support, would be to "keep trying to start the server until it works".

To add to this, Scaleway started billing me for the (unused) volumes attached to a server that cannot be started because, according to their support, they didn't have the resources to provide it.

So, I certainly didn't feel assured that they are able to provide what is advertised on their website (virtual servers with up to 10 ssd volumes). My key takeaway from this experience was that if you have a platform on Scaleway and you need to add servers to cope with growth/features, they may not have the capacity/stock to provide it. Even if you have only 1 server, which was my case, they may be unable to say when you'll be able to start the server on a physical instance.

Re: Hetzner Cloud

#227

Post by icebraining »

omnifischer wrote: post #127
Hetzner_OL wrote: post #46

Earlier quoted context omitted.

Yes. We check IDs of our new customers. We find that this is one of the most effective ways of preventing abuse. A short time after we have verified your ID, the personal data we collected to process your order will be deleted in accordance with German data protection laws. After your first order, you don't need to provide your ID again. --Katie, Marketing, Hetzner Online

Can you confirm that you delete the ID after verification? Your sentence seems like a lawyer's answer.

What's ambiguous about that answer? "the personal data we collected to process your order will be deleted" sounds pretty clear. Obviously a copy of an ID is personal data.

Re: Hetzner Cloud

#228

Post by zyx321 »

myf01d wrote: post #83
phihag_ wrote: post #77

Earlier quoted context omitted.

Why don't you get a passport, government ID, or driver's license? I'm honestly interested, if that's not too personal to ask.

I showed them my government ID but they refused, understandably because it's in Arabic language. They asked for an English passport. But since I didn't have one, I couldn't continue the registration. It's really frustrating. Why isn't my credit card enough to verify my identity? Almost all top cloud/vps providers don't ask such questions.

Maybe you could get them to accept a notarized translation (Beglaubigte Übersetzung) of your ID. It's gonna add about 50€ up-front cost, so I don't know if that's worth the price or the hassle at your project scope.

Re: Hetzner Cloud

#229

Post by contingencies »

I recently tried Google Compute Cloud and concluded it's got almost as awful and crufty an interface as AWS. Almost. What is it with cloud providers, they can't hire a designer? Or they don't take them seriously? This stuff is terrible.

So I'm still sold vs. AWS, and I have to run some nodes, and I think great, I can put the business credit card on a cloud account and run stuff. But then Google refuses to let me sign up because every time I try it says "Unable to verify with this phone number.". This could be because I can only access Google via proxies and they are not in the country of my phone number (China or HK). So perversely I am left in a situation where to get Google to allow me to give them money I have to first open a proxy compute node with another Google account in the jurisdiction my phone number is in, install a proxy, then access them through that. But you'd think they probably block their own IPs, so that probably won't work.

So Hetzner, maybe you got my business.

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