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Hetzner Cloud

hetzner.com

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Re: Hetzner Cloud

#111

Post by zuzun »

darekkay wrote: post #100
kachurovskiy wrote: post #81

Wonder if using Hetzner makes you subject to unusual German laws requiring (nearly) every site to have an "Impressum" page with contact phone number, mailing address and other data that would be uncomfortable for an individual (not a company) to disclose.

Your server provider or server location has nothing to do with the "Impressumspflicht". For example, if you're an US citizen with an English website on a US server, but you offer any products or services for German citizens, you need an "Impressum" [0][1]. > Companies and online media outlets, such as newspapers, magazines and journals, wishing to operate within any of these countries are obliged to make this informa…

You misread your source. Service providers outside the EU are not required to provide an imprint, even if their website is targeting German customers.

Re: Hetzner Cloud

#112

Post by jmngomes »

I was just speaking with their customer support about this and it appears (if I understood correctly) that this offering will be replacing the current CX line, which has a lot of SSD space at a competitive price (unlike the new offering). Since I really need the SSD offered by the current/previous CX line (it was the #1 reason that made me move to Heztner) it seems that I'll have to find a new cloud provider...

My experience with Hetzner is/was great, but as a customer it's impossible to rely on a service provider that extinguishes a whole service line in a few months and forces me to move a whole infrastructure at a whim...

Re: Hetzner Cloud

#113

Post by bobince »

TimWolla wrote: post #31
huhtenberg wrote: post #25

Keep in mind that Hetzner has a rather lax (non-existing?) policy when it comes to stopping outbound spam, so make sure to check that IPs you get from them are not on MX blacklists. To clarify - saying this as someone who was forced to blacklist their IPs on more than one occassion, not as someone who ran into tainted IPs as their customer.

From my experience this is false. Hetzner reacts to abuse notices and I never received a server with blacklisted IP addresses. The only organization that caused issues is Microsoft / Outlook.com, but they seem to block every IP address by default. I was able to unblock myself by filling out a form and waiting a few hours for all my servers so far.

FWIW: I block Hetzner.

They have an automated abuse-handling system that sends your complaint to the spammer and asks them politely to stop. This often works for small-time operation on a single IP address, and for compromised servers, but it's completely inadequate for dealing with large customers and rogue resellers spamming over large netblocks, and against darker-coloured-hat spammers engaging in reprisals.

Replying to the automated mails can get you through to a human, but their ops are stuck on a limited script so they're not really any more use than the automated systems. They have no interest in investigating wider patterns of abuse than a single spam from a single IP.

I regret having to blacklist but it's not worth the time and frustration of trying to engage with them.

Re: Hetzner Cloud

#115

Post by _urga »

Lunatic666 wrote: post #105
TimWolla wrote: post #31

Earlier quoted context omitted.

From my experience this is false. Hetzner reacts to abuse notices and I never received a server with blacklisted IP addresses. The only organization that caused issues is Microsoft / Outlook.com, but they seem to block every IP address by default. I was able to unblock myself by filling out a form and waiting a few hours for all my servers so far.

Was that a form by Microsoft? Would be great if you could share that, I’ve been looking for something like this forever!

To report a false positive blacklisting to Outlook.com:

https://support.microsoft.com/en-us/getsupport?oaspworkflow=...

Check your /24 neighborhood first though, one of your neighbors might be sending spam:

https://www.talosintelligence.com/reputation_center/lookup

Re: Hetzner Cloud

#116

Post by insomniacity »

babuskov wrote: post #74
insomniacity wrote: post #9

Hetzner still haven't said anything to me about Spectre/Meltdown, or rebooted my VPS, so I'm not sure I trust them any more!

That's strange. I remember getting an e-mail from them about it some time ago. Perhaps they had issues e-mailing you. Check your spam folder.

Nope, plenty of email from them. Nothing in spam.

Anyway, the proof is in the 264 day uptime!

Re: Hetzner Cloud

#117

Post by dx034 »

jo909 wrote: post #104
dx034 wrote: post #80

Since Hetzner appears to be reading here: I have a question that support couldn't answer last time. How are your DCs connected with each other and with external peering points? I notice that some traceroutes to FSN servers go via NBG. If one data centre region goes down (as OVH just experienced), will all peering still work on the other or would that kill some peering points? Having some kind of network topology (lik…

https://wiki.hetzner.de/index.php/Rechenzentren_und_Anbindun... "How are the Data Centers connected to each other? The two Data Center Parks are both connected to Frankfurt (FFM) and each other with dark fiber. Thus, a redundant loop is formed, which ensures the availability of a Data Center should one of the connections fail. The n 10 Gbit/s connections provide ample bandwidth between the Data Centers. The bandwidth…

Ok thanks. So it appears that most peering is done in Frankfurt and available directly. Didn't see that wiki entry before.

Let's just hope that they get more peering partners over the medium term. Peering with Telekom would be very helpful, pings from within Germany can be close to what you get from the US East Coast (from my not representative tests).

Re: Hetzner Cloud

#118

Post by logronoide »

Hetzner has an excellent reputation for rock-solid engineering and very good prices. While the cloud providers invested in innovation in software, they focused on optimizing the hardware and data center techniques and engineering (something very German, btw). Now that Cloud is a pure commodity and companies are learning about how to be truly 'multi-cloud' they come out of nowhere with a very interesting proposal at incredible pricing. Maybe I'm wrong, but it seems they have built the solution on top of opensource technologies like Ceph (100% sure) and OpenStack (not so sure...). OpenStack and Ceph have been around for 7 years, so they don't have to deal with their (sexy) immaturity of the early days. I miss some key features that premium cloud providers have, like a firewall (security groups), private networks (VPC or SDN style networks), and of course Windows. But the funny thing is that it fits perfectly with my multi-cloud approach, and we are going to test it and if it works, we will move our loads from the AWS Frankfurt region to them. And saving about 80%. Nice move, Hetzner!

Re: Hetzner Cloud

#119

Post by darekkay »

zuzun wrote: post #111
darekkay wrote: post #100

Earlier quoted context omitted.

Your server provider or server location has nothing to do with the "Impressumspflicht". For example, if you're an US citizen with an English website on a US server, but you offer any products or services for German citizens, you need an "Impressum" [0][1]. > Companies and online media outlets, such as newspapers, magazines and journals, wishing to operate within any of these countries are obliged to make this informa…

You misread your source. Service providers outside the EU are not required to provide an imprint, even if their website is targeting German customers.

I'm quite sure I read it correctly. "Fazit" point 1: You do not need an imprint if you're outside the EU and you're not targetting EU citizens. Point 2: It's the opposite, if you're outside the EU but you're targetting EU citizens.

EDIT: added a source in English

Re: Hetzner Cloud

#120

Post by curun1r »

pulse7 wrote: post #65
mythz wrote: post #58

Been using Hetzner for years, their hardware's has been rock solid, predictable pricing with sweet price/performance ratio resulting in large savings from consolidating existing AWS EC2 instances. Still using AWS for Apps which rely on cloud features, e.g. SES/RDS/etc but for static servers Hetzner is now our goto. Super exciting to see them entering the cloud space and offering easy snapshots + backups, should open…

If they open a DC in the US, then - by the US laws - their US company will have to provide the data even from German DCs when requested by the US government. So it is maybe better not to enter the US...

Perhaps Canada could be a location that's beyond US jurisdiction but mostly solves the SoL problem.
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