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Inside Amazon Go

nytimes.com

181–190 of 291 posts

Re: Inside Amazon Go

#181
post #5

"Amazon won’t say much about how the system works, other than to say it involves sophisticated computer vision and machine learning software." Why do I have the feeling this probably actually translates to humans staring at video feeds a lot of the time?

Because YouTube just realised they have to exactly this to keep advertisers happy.

Re: Inside Amazon Go

#182
post #115

Earlier quoted context omitted.

> will just report you to the cops if they see sleight-of-hand Why? Just add it to the order.

And when you try to cancel your Amazon Prime subscription: Hey, remember that time when you tried placing an item under your coat (video link)?

Just play it as a pre-roll to the next video they watch.

Re: Inside Amazon Go

#183

Waitrose in the UK has had something called "Quick Check" for maybe the last 10 years. On the way into the store, you swipe your "My Waitrose" card and collect a barcode scanner. You then scan and bag everything on the way around and return your scanner to a dedicated terminal (which generally have no queue) and very quickly pay. More recently they added the ability to use your smartphone as the scanner so that you d…

My cousin showed me that system back in 2009 when I was visiting. Fantastic system.

He said that around 1 times in 10, the cashier would actually check your items to make sure you weren't stealing anything- and if you had any discrepancies, you could expect to have the cashier check you every time for the next 2 months.

The main principle is that the workload of scanning the items is spread out to the customer, who isn't being paid for their time, rather than the cashier, who is.

Re: Inside Amazon Go

#184
post #111

I know the standard reaction from a lot of HN folk will be to celebrate this progress: it's faster, more efficient, and no one likes to waste time waiting in line. Still, though, I think Amazon's automation of the retail experience is helping to create a society where there is even less real social interaction, and I think it's a factor (if even a small one currently) in the increasing tribalism in American society.…

> where there is even less real social interaction Good? I'm an introvert. I don't value random, superficial interactions with people I'll never talk to again. In fact, they cause me anxiety & I dislike them. I do value the time with a select group of people. And by reducing the time I spend in the supermarket it allows more of the human interaction I do value. My social group has a wide assortment of views, from Mus…

My mom shopped at the same grocery store for 30 years. Some of the cashiers lived in our neighborhood, and we would see them every time we went grocery shopping and sometimes around the neighborhood. The cashiers knew me by name from when I was a baby grocery shopping with my mom. I suppose it depends on what you call a meaningful discussion, but seeing the cashiers was like catching up with a friend. This was in Ottawa so not a small town, and I'm in my late thirties now.

Re: Inside Amazon Go

#185

I know the standard reaction from a lot of HN folk will be to celebrate this progress: it's faster, more efficient, and no one likes to waste time waiting in line. Still, though, I think Amazon's automation of the retail experience is helping to create a society where there is even less real social interaction, and I think it's a factor (if even a small one currently) in the increasing tribalism in American society.…

There's always farmer's markets. And hardware stores, butcher shops, clothing stores, cafes, bars, and boutiques of all varieties.

In fact, I can't think of any staff I interact with less than a cashier at a convenience/grocery/big-box store. Except maybe toll workers, a job that is already becoming automated.

The place I interact with people the most is at a farmer's market by a large margin

Re: Inside Amazon Go

#186
post #173

Earlier quoted context omitted.

Switching bags, finding barcodes and placing the goods at right angle so it can be scanned, all of these makes me feel like being trained for unnecessary skills, it's repetitive and time consuming, thus incredibly annoying. Sometimes things went wrong, I had to ask for assistance (yeah, more interactions please.) I just stood there like I'm a 70-year-old man who isn't good at interacting with computers (well hello?),…

> finding barcodes and placing the goods at right angle so it can be scanned You should do that anyway to help out the cashier. It's common courtesy. Amazon Go obviously gets rid of it though.

> You should do that anyway to help out the cashier. It's common courtesy.

O_O

To be honest, I've never done that, and I'm surprised that It's common courtesy. I don't think I've ever been in a situation where I had a chance to help the cashier to find the barcode. What I do myself is placing items on the conveyor belt, putting items into the bags after checkout. Was I being impolite? What's the cashier's job then? Pressing the scan button...?

Re: Inside Amazon Go

#187

Waitrose in the UK has had something called "Quick Check" for maybe the last 10 years. On the way into the store, you swipe your "My Waitrose" card and collect a barcode scanner. You then scan and bag everything on the way around and return your scanner to a dedicated terminal (which generally have no queue) and very quickly pay. More recently they added the ability to use your smartphone as the scanner so that you d…

Costco had something like that a few years ago. It would not save much time because in the end someone would need to check if you were not stealing anything. After maybe less than a year in operation they returned to old cashiers.

Re: Inside Amazon Go

#189
post #83

not entirely serious, but not entirely joking: in a world where all stores are like this; you drop your phone and it smashes, can you still buy food? (what about people without phones?)

This is totally a real problem. I just celebrated my grandmother's 90th birthday. She still lives independently and regularly goes shopping. She doesn't own a mobile phone, let alone a smart phone. In a world where services that require phones are dominant, choice narrows for elderly and low income persons.

Old people were never going to use this service anyway and already don't use self checkouts. But that's a small population that is only shrinking.

Re: Inside Amazon Go

#190

Earlier quoted context omitted.

> But funny enough, if you go into any downtown area, any park, any waterfront, any restaurant, they're busy. Abnormally busy, based on the fact that, again, none of them have any need to be there. I don't think that's true at all, except maybe in the sense that rich urban centers are crowded with inherited-wealthy young adults. > visit a boutique store Exactly. See above. > stop for coffee at a local cafe. Cafes are…

>I don't think that's true at all Funny thing about the truth is that it doesn't matter if you think it's true or not. It's still true. I make a living traveling for work, and I make a hobby of finding out small downtown areas and visiting them, and there's never a shortage in basically any thriving region of people out and about doing things they want to be doing. You can point to some dying towns and say "look, the…

>there's never a shortage in basically any thriving region of people out and about doing things

The point the parent was making is that these bustling public areas you're seeing are primarily made up of affluent young people, and are not actually representative of how the majority of society lives.

You have offered no counterpoint to that at all, and yet still chose to start your comment with a rude dismissal.

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