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Documents reveal that Whole Foods is leaving some shelves empty on purpose

businessinsider.com

21–30 of 58 posts

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#21
post #8

The headline hints--to this non-industry reader--at a dark ulterior motive, like perhaps driving customer behavior by suggesting scarcity. But I would welcome a policy that leaves the cilantro shelf space empty rather than fill it with parsley.

If it isn't available, that is scarcity.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#22

If I am reading this correctly - the idea is to ensure both employees and customers are aware something is out of stock items. Previously, OOS shelves were filled with another "high" selling item. This sounds like a great and useful idea. Instead of confusing customers with another "high" selling item, it is better to have the shelf empty. Though I am unsure of the policy on "temporary OOS" tags - Why not have it the…

The previous article [?] mentions this coincided with a reduction on back stockroom space.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#23

Personally, I'd prefer to see empty places where a product is sold out, than have to spend extra time coming to that conclusion by examining everything else nearby.

I have never seen an empty shelf in any major brand store. The idea is insane. Especially for a store targeting an upmarket clientele with high prices.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#24
Is this based on yet another neuroscience "research" we get to "enjoy" at supermarkets world-wide? "In Soviet something" instantly comes to mind...

Let's emulate shortages, despite queueing solved since 60s and likely warehouse full of necessary stuff nearby. 1st world in the need to emulate 2nd world.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#25

Personally, I'd prefer to see empty places where a product is sold out, than have to spend extra time coming to that conclusion by examining everything else nearby.

Yes! Especially in a place like Whole Foods, where I'm looking for particular products, and I'm not going to return if it's not apparent that WF stocks what I want.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#26
post #21
post #8

The headline hints--to this non-industry reader--at a dark ulterior motive, like perhaps driving customer behavior by suggesting scarcity. But I would welcome a policy that leaves the cilantro shelf space empty rather than fill it with parsley.

If it isn't available, that is scarcity.

I

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#27
post #24

Is this based on yet another neuroscience "research" we get to "enjoy" at supermarkets world-wide? "In Soviet something" instantly comes to mind... Let's emulate shortages, despite queueing solved since 60s and likely warehouse full of necessary stuff nearby. 1st world in the need to emulate 2nd world.

Except you aren’t forced to shop at Whole Foods. Even Vons/Albertsons/Safeway is better these days.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#28

Personally, I'd prefer to see empty places where a product is sold out, than have to spend extra time coming to that conclusion by examining everything else nearby.

I have never seen an empty shelf in any major brand store. The idea is insane. Especially for a store targeting an upmarket clientele with high prices.

It gives the store a scruffy, downmarket image. Also, it removes convenience. If I cannot get all the items on my list at a single store, then I will immediately stop going to that store...likely to never return.

Companies have been trying to reinvent the grocery store for decades now. What can be done has already been done, and now they are trying to alter the way their customers shop. Guess what! That doesn't work.

This experiment will end badly for WF.

Re: Documents reveal that Whole Foods is leaving some shelves empty on purpose

#29
post #19

Funny how walmart (neighborhood stores) never seems to have this problem? at least that's what I see locally.. it's always stocked for the most part unless say we have a Hurricane coming our way!

Maybe your store just isn't that busy. It's pretty common for our walmart to be out of some grocery items, especially produce.
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