It Was Bad UX, not a “Wrong Button” in Hawaii
washingtonpost.com
It Was Bad UX, not a “Wrong Button” in Hawaii
1–10 of 132 posts
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#2Bad UX? There's no UX at all (and on that matter - please stop selling your UX position to companies).
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#3I've been "arguing" with people here as to what a better interface would look like, and it's interesting at how much disagreement there is. A lot (like too many) seem to think adding a yes/no dialog box would make things better, but it's well known users don't read dialog boxes.
My preference would be a mcDonald's menu style UI, showing the text that will be sent in a 6x5 grid of buttons. Easy to press; easy to see what you're sending; no funky "are you sure" messages that'll be auto-clicked.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#4The article is confusing. It states that the "errant employee actually was working with a drop-down menu on a computer program". But the photo is clearly of a list of normal "a href" elements.
I'm asking, because if it was truly a drop-down (select element) then the UX would be even worse. At least with a list of links, there is the odd chance that the person would spot the correct choice. Using drop-downs, once the incorrect choice was made, there is really very little chance of realising the error.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#5A lot of conversations seem fixated on what's the worst that could happen if the wrong message was sent, but very few of these people are considering what's the worst that could happen if the right message wasn't sent. Also, it's very likely that the dropdown message text was not added by a developer, and this addition of the messages by non-technical users should also be part of that UX conversation.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#6I've been "arguing" with people here as to what a better interface would look like, and it's interesting at how much disagreement there is. A lot (like too many) seem to think adding a yes/no dialog box would make things better, but it's well known users don't read dialog boxes. My preference would be a mcDonald's menu style UI, showing the text that will be sent in a 6x5 grid of buttons. Easy to press; easy to see w…
I vote for a single big red button in a translucent plastic case hung on the wall.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#7> Ige, in his speech, deplored the fact that employees of the emergency management agency were getting death threats since the events of Saturday.
Sounds like they need to prosecute some people for terroristic threats to the fullest extent of the law.
I understand being pissed off about the false alarm, but sending death threats should be an automatic jail sentence at minimum.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#8I've been "arguing" with people here as to what a better interface would look like, and it's interesting at how much disagreement there is. A lot (like too many) seem to think adding a yes/no dialog box would make things better, but it's well known users don't read dialog boxes. My preference would be a mcDonald's menu style UI, showing the text that will be sent in a 6x5 grid of buttons. Easy to press; easy to see w…
ISTM there should be a phrase they have to type in that's specific to each option. Those "are you sure? [y] [n]", "are you _really_ sure? [y] [n]" dialog boxes are easy to blindly click through. Typing is a physical action. Or, even better—have it require _two_ employees.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#9I've been "arguing" with people here as to what a better interface would look like, and it's interesting at how much disagreement there is. A lot (like too many) seem to think adding a yes/no dialog box would make things better, but it's well known users don't read dialog boxes. My preference would be a mcDonald's menu style UI, showing the text that will be sent in a 6x5 grid of buttons. Easy to press; easy to see w…
It doesn't even need that. It should start by grouping the options by severity - separate the real alerts from the test alerts via section headers and you solve 99% of the problem.
Re: It Was Bad UX, not a “Wrong Button” in Hawaii
#10> Ige, in his speech, deplored the fact that employees of the emergency management agency were getting death threats since the events of Saturday. Sounds like they need to prosecute some people for terroristic threats to the fullest extent of the law. I understand being pissed off about the false alarm, but sending death threats should be an automatic jail sentence at minimum.
Why do you see that as terrorism?