The graphs at the bottom seem to be telling a different story?
Kraken down 24 hours on system upgrade
21–30 of 61 posts
Re: Kraken down 24 hours on system upgrade
#22They erased this glorious status update: > I fell asleep at my desk. In a dream, the ghost of a butterfly from the future whispered to me "the dollar hit 0 bitcoin". I wake up, people around me dabbing the blood from their eyes. Progress has been made but not enough. I crack my whip -- "we aren't getting to zero like this!". The flogging will continue until morale improves. Expect another update after I make my round…
It appears that we are at the mercy of mentally unstable amateurs.
Re: Kraken down 24 hours on system upgrade
#23For those wondering, Kraken is a Bitcoin exchange. https://en.wikipedia.org/wiki/Kraken_(bitcoin_exchange)
Re: Kraken down 24 hours on system upgrade
#24Earlier quoted context omitted.
It appears that we are at the mercy of mentally unstable amateurs.
Just because the social media guy likes to play social media'ish doesn't mean the rest of the team is like that. But definitely not a good moment to make a joke.
Re: Kraken down 24 hours on system upgrade
#25Run major updates to production...
Near a weekend. Surely they're not going to complete the go-live later today are they??
I'm assuming of course all of this as been heavily tested on test networks for a couple weeks... and of course this is just some deployment issue... (Sarcasm)
Re: Kraken down 24 hours on system upgrade
#26Re: Kraken down 24 hours on system upgrade
#27Earlier quoted context omitted.
Just because the social media guy likes to play social media'ish doesn't mean the rest of the team is like that. But definitely not a good moment to make a joke.
Saying things like "ahead of the team passing out" in their latest status updates doesn't exactly give confidence that they have either good communications or engineering leadership.
I guess it is all hands on deck and there isn't a large enough team to do rotations of shifts? Or the issue is very complex and you need all your best guys around to fix it.
Yikes.
As someone who runs a high availability website, I can feel for them, but it is really bad to be offline this long. I would look to make some changes to that team or address an unstaffing issue or something. This should not happen. This should have been preventable/foreseeable and a risk mitigation strategy could have been in place.
Re: Kraken down 24 hours on system upgrade
#28Earlier quoted context omitted.
I notice the "upgrade is coming" notice on their site last week, but I don't have a Kraken account, I was just interested in learning more about crypto-currency trading. Now they made me curious about their platform, for a purely technical perspective. As you say, why didn't they just revert? Are they not able to? What are the steps in their system upgrade? Are they moving to new hardware? What's their setup like? Wh…
Second the notion of a post mortem, but I assume due to their focus on security they value security by obscurity as an additional factor.
Not explaining why you're offline for 24h doesn't help people to trust you
Re: Kraken down 24 hours on system upgrade
#29Earlier quoted context omitted.
How much do they have under management or their daily volume, etc?
Billions.
Re: Kraken down 24 hours on system upgrade
#30Bummer because I’m looking to leave Coinbase. Looks like everyone in this space is nerf-grade.