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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#851

Post by blensor »

stouset wrote: post #834
blensor wrote: post #711

Earlier quoted context omitted.

And with that comment we are back at the root of the problem. Apple is the one to evaluate what is and what is not important to the user. And many people who are currently upset think they had their priorities wrong. We can argue all day long what is and what really isn't important. The fact is they decided it isn't and the backlash showed quite strongly that it was wrong.

> The backlash showed quite strongly that it was wrong. What backlash? This same scenario seems to play out practically every month: Apple does something that generates tons of negative comments from — as far as I can tell — people who don't actually use Apple products (removes the headphone jack, throttles performance for phones with aging batteries, releases phone with minor antenna issue, replaces TouchID with Fac…

Don't you think the response from Apple (lowering battery replacement costs, modifying the OS to show the user what is happening) is a clear indicator that they really fid feel a backlash rather than the usual Apple bashing by non Apple customers?

Re: A Message to Our Customers about iPhone Batteries and Performance

#852

Post by bufferoverflow »

rplnt wrote: post #746
bufferoverflow wrote: post #738

Earlier quoted context omitted.

You're confusing the slowness caused by the updates (which doesn't exist on Android) with the slowness caused by the flash storage degradation (which absolutely does exist). I too have an old Nexus 10, which died from that cause, a common problem. That's exactly why I think microSD support is so important. Your old card got slow? Buy a new one for $20, copy the files over, done.

Ah, I see. Well that might be the cause for the Samsung device. It has an SD card slot, but I don't think that will help much now (good to know for future I guess). As for this > which doesn't exist on Android it's simply not true. Google pushed updates[1] to old Nexus devices that extremely hindered the performance. Downgrade made them fine again. I'm fairly certain it isn't a unique case, and Google wasn't the only…

There's absolutely no way updating a few dozen apps takes 6 hours because of the OS. It's the classic flash degradation symptom. My Nexus 10 is the same. It didn't get slow after the updates, it progressively slower over a couple of years.

Re: A Message to Our Customers about iPhone Batteries and Performance

#853

Post by misio »

staunch wrote: post #846
misio wrote: post #714

Earlier quoted context omitted.

My god it's like all the comments on this post are Apple shills. "If you don't accept this you're a wacky conspiracy theorist" Fuck me. That's right out of the handbook mate. The problem that's been complained about for years is decreased performance on upgrade, and no decent downgrade path. Where were the legions of complaints about random shutdowns that prompted such severe throttling? People accepting this explana…

You're literally inventing conspiracy theories with zero evidence. Decreased performance on upgrade is an extremely common feature of most software. Servers, desktops, and smartphones are just computers running operating systems and applications. Upgrades bring new functionality, which usually has a cost in terms of system resources like CPU/memory. This is the primary explanation for "slowdown on upgrade" problems.…

Actively throttling is different to slowdown due to a bigger load being placed on the system. Apple have stated that they intentionally throttle. Their reason is battery conservation.

Also please don't talk down to me. You're way, way off base with your assumptions.

Re: A Message to Our Customers about iPhone Batteries and Performance

#854

Post by ekianjo »

dpark wrote: post #654
ekianjo wrote: post #600

Earlier quoted context omitted.

You wont get anything close to the bokeh provided by larger sensors. It is fine as long as you know what your tradeoffs are.

Bokeh is the quality of blur, not the quantity, and it’s determined mostly by the lens, not the sensor.

OK let's talk about depth of field. DOF is both a function of sensor size and lens aperture. That's why small sensors even with 1.8 aperture have no bokeh comparable to 35mm at 1.8.

And anyway with very small sensors you can only get blurriness if you are extremely close to the subject, while 35mm and higher sensor formats allow for MUCH more creativity.

Re: A Message to Our Customers about iPhone Batteries and Performance

#855

Post by TheCoelacanth »

decebalus1 wrote: post #836
TheCoelacanth wrote: post #825

Earlier quoted context omitted.

There are tons of people who buy used Apple hardware because they can't afford to buy it new. If anything, Apple hardware is probably used for longer than Android phones. People who want a cheap Android phone will just buy a new low-end phone instead of a used flagship phone. People who want a cheap iPhone have to buy a used phone because there are no low-end Apple phones.

> If anything, Apple hardware is probably used for longer than Android phones. Do you have any data to back this up? Looking at version market share, I'd say that there are way more people using older Android phones (1)(2). The second most used OS (10.X at 18.1%) goes as far back as iPhone 5 and the most used (11.X) goes as far back as 5S. (1) https://www.statista.com/statistics/271774/share-of-android-... (2) https:…

That doesn't really disprove my statement. That shows almost 20% of iPhones being iPhone 5 or older, roughly on par with the amount of Android phones running KitKat or older.

The successors to the iPhone 5 and KitKat were released around the same time (late 2014) but new Android devices, especially low end devices, continued to ship with KitKat long after that. KitKat was still supported by Google until 2017.

Re: A Message to Our Customers about iPhone Batteries and Performance

#856

Post by SPBS »

scoot wrote: post #505
kodablah wrote: post #288

Earlier quoted context omitted.

Sure, for this specific issue. But the culture of increasing hardware requirements beyond the reasonable point of not-that-old phones coupled with the opacity surrounding what is done to support them is systemic (and not Apple-specific of course).

There's a trade-off. Either your device becomes obsolete because it doesn't have the hardware capacity to support the requirements of a newer OS so you are stuck at an older version, or it becomes obsolete because the vendor allowed an upgrade that was detrimental to performance. For the vendor: damned if you do, damned if you don't.

There's no problem with having an older iOS that still runs as fast as the day you bought the phone. Many people I know purposely hold off the upgrades just to retain the same speed, and are satisfied with it

Re: A Message to Our Customers about iPhone Batteries and Performance

#857

Post by tcarn »

colejohnson66 wrote: post #277
kodablah wrote: post #255

Earlier quoted context omitted.

Be transparent in all of these surreptitious actions henceforth. Give more power to users to make their own decisions about browser, battery, OS, etc. But they won't. So I guess the answer to your question is to change the type of people that they are, which is an unrealistic request of course.

> Give more power to users to make their own decisions about browser, battery, OS, etc. But they won't. To be fair: what do you expect from Apple? Power to the power users? Because that’s not happening.

I actually would say yes. Come out with a Pro model of the iPhone that lets you pick which OS And Battery you want as well as expandable storage. This would get me to buy one...

Re: A Message to Our Customers about iPhone Batteries and Performance

#858

Post by PhantomGremlin »

tqkxzugoaupvwqr wrote: post #848
baby wrote: post #787

Earlier quoted context omitted.

Apple if you're reading this: let us downgrade to iOS 10 please.

Downgrades are not going to happen. They take pride in saying “Look at this chart, the vast majority of users is running the latest iOS”. That is also why you get annoying update reminders that you can never dismiss permanently, only choose “Remind me later”. This in itself wouldn’t be so bad if Apple didn’t nag-force these updates onto models that are clearly not capable of providing a pleasant experience. On one ha…

Hypocrites.

Yeah, I've also ranted about this before. My favorite example is Apple board member Al Gore, who, according to Wikipedia[1]: remained prominent as an author and environmental activist, whose work in climate change activism earned him (jointly with the IPCC) the Nobel Peace Prize in 2007.

Yeah, the guy literally wins the Nobel Prize because of his environmental activism, and has been on the Apple board for many years, and yet Apple embraces planned obsolescence. Not hypocrites, fucking hypocrites.

[1] https://en.wikipedia.org/wiki/Al_Gore

Re: A Message to Our Customers about iPhone Batteries and Performance

#859

Post by akvadrako »

ComputerGuru wrote: post #850
akvadrako wrote: post #706

Earlier quoted context omitted.

The fix, the throttling, is the controversial part, NOT the sporadic shutdowns. It's absurd, because throttling is much better than brownouts, but that's what the lawsuits are about.

I don’t get it. You are acting as if the brownouts are typical behavior of a year-old battery in a phone? The real scandal is the shoddy design and engineering that led to brownouts that necessitated either a massive recall or this throttling.

That might be the "real scandal" but it isn't "this scandal". It doesn't matter what I think about brownouts because that isn't the topic.

Re: A Message to Our Customers about iPhone Batteries and Performance

#860

Post by thanatropism »

EdSharkey wrote: post #461
thanatropism wrote: post #396

Earlier quoted context omitted.

I'm just an anecdote, but I lamented the removal of the headphone jack because it means my 6SE is my last iPhone. I take pills for attention deficit disorder. I lose stuff. I lose corded and cordless headphones multiple times a month. And hey, I know my inattentiveness to be an annoying end of a spectrum. People have things going on in their lives. Not everyone neatly takes care of their in-separate-ears tiny bluetoo…

Companies like Apple actually take accessibility really seriously though, which I applaud. That said, there's a pecking order to disabilities that these companies have to service. I can tell you that blindness is top of the heap and cognitive disabilities are bottom of the heap. It's a crummy situation for users like you when a disability doesn't weigh as heavily as the product design goals - grumble, the world is br…

There are other smartphone companies, albeit with inferior products, that have models with headphone jacks.
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