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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#641

Post by tigershark »

hesarenu wrote: post #578
tigershark wrote: post #405

Earlier quoted context omitted.

I bought a new Nexus 5 about ~6 months after reveal to supersede my aging iphone 4 that was 4 years old at that point. At the beginning I was super excited about the very good performance, just after less than 6 months the performance started to become sluggish, battery life was noticeably worse and while with my iphone 4 I had probably 4 reboots or freezes in 4 years, in 6 months with the nexus 5 I had many more suc…

So you had a bad device. I am using a one plus device for last 2 years with none of your issues. I have friends relatives using even older devices. Not all devices are same.

My friend Nexus 5 had the same shitty performance in the same timeframe and then I realised that he never used an iphone and for him that sluggish performance was normal and he never noticed that he had a problem. Pretty much every other Nexus 5 that I have seen was the same and my friend Nexus 6n or whatever is called was even slower when it was newer.

Re: A Message to Our Customers about iPhone Batteries and Performance

#642

Post by EGreg »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

Why not just SEE but choose what level of performance I want, based on the "conserve battery" setting. Just put it in the control center for swiping!

Re: A Message to Our Customers about iPhone Batteries and Performance

#643

Post by jfoster »

This seems like a thorough and good response, but look at what it took in order for it to happen! Apple cultivates a perception that they stand by their products, but you really can't count on that.

I've recently had a month-long (and ongoing) to-and-fro of Apple Care repairs to my late 2016 Macbook Pro. I have Apple Care, but it's been more than a month and they're okay with it having taken that long (and being ongoing). The solution to a repair not having fixed a problem is another round of the same tests as last time, followed by a repair that replaces another component. The crash report is easily findable on Google and seems to be a long-standing hardware issue, but Apple Support behave as though it's the first time they've ever encountered it.

Re: A Message to Our Customers about iPhone Batteries and Performance

#644

Post by 2muchcoffeeman »

TheKarateKid wrote: post #612
2muchcoffeeman wrote: post #515

Earlier quoted context omitted.

Even back when batteries were easily replaced, I don’t think that stopped people from getting new phones every couple years. I still have a perfectly useable Android with a replaceable battery. People still upgraded right past it to built in batteries.

The build quality of phones back then usually didn't last longer than the battery. Keypads would die, screens would stop working, accidental damage, etc. With phones that are now waterproof, dustproof, and have powerful CPUs and cameras, the time to replace them has lengthened. I know a bunch of people who have owned iPhones for 4+ years and were very satisfied until they finally upgraded.

The phone I have is a Google Galaxy Nexus. It only has 3 buttons, power, volume up and volume down. 6 years old, still works.

I don’t think replaceable batteries were phased out on flagship phones that long ago.

Re: A Message to Our Customers about iPhone Batteries and Performance

#645

Post by tanilama »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

A late apology, but they do save the brand from further damaging and retain my trust a little bit. For one, I accept their bribe as a customer.

Re: A Message to Our Customers about iPhone Batteries and Performance

#646

Post by eltoozero »

djsumdog wrote: post #195
jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

> The throwaway economy

Apple is thinking about this, see the Liam[0] robot that takes an iPhone down to constituent parts, and consider that the aluminum, steel, and glass are all quick turnaround raw materials.

It's a start.

[0]: https://www.youtube.com/watch?v=AYshVbcEmUc

Re: A Message to Our Customers about iPhone Batteries and Performance

#647

Post by znpy »

djsumdog wrote: post #327
TaylorAlexander wrote: post #295

Earlier quoted context omitted.

Agreed. It’s also a waste of human labor to throw away devices when they could still be made useful with some simple repairs. To go further, it is wasteful to design hardware to be disposable rather than repairable and reusable. People with jobs I wouldn’t want to do work very hard to bring us these devices, and the earth gives up resources to mine, transport, and shape the materials. Throwing things away when they c…

> Such a project is now underway (Alpine linux for Mobile) Check out PostmarketOS. It's made a lot headway into attempting to create a single, semi-universal image that can be used on multiple devices.

What bothers me about PostmarketOS is that they are focusing on pretty much everything except 3d data/phone calls/texts.

You know, those reason I carry a mobile phone in my pocket in the first place.

I hope they don't lose focus. Imho having a popular device being well-supported would be a killer feature. A bit like a flagship model, you know.

Re: A Message to Our Customers about iPhone Batteries and Performance

#649

Post by eltoozero »

inferiorhuman wrote: post #571
pweissbrod wrote: post #553

Earlier quoted context omitted.

Apple makes great long-lasting Hardware. That being said the unreplaceable battery design is obviously driven by a clear Market Force to sway you into buying a new phone

> Apple makes great long-lasting Hardware. Six months ago I would've agreed with you. After getting a touch bar MacBook Pro for a work computer? Not so much. I don't like the ergonomics at all, but I'm more concerned about out-of-warranty costs. Thunderbolt glitches aside (it used to kernel panic fairly regularly upon resuming from sleep, more so if I had plugged/unplugged it into the TB3 hub), it took about two week…

At least the aging MacBook Air, while not retina, is still available and is evidently the last machine with the "old" style (good) keyboard.

I've used the new keyboard, and the reduced travel doesn't bother me, but the numerous reports of failed keys to the degree of "I just wanted to clean the fan"[0] level[1] is keeping me away.

My 2013 Air is still an excellent machine though...so is the Mac Mini, if only a cheaper NUC wasn't a better option in every regard other than it doesn't (natively) run macOS. :(

[0]: https://www.youtube.com/watch?v=OpCJzdWxEbQ

[1]: https://www.youtube.com/watch?v=FdS3tjEIqUA

Re: A Message to Our Customers about iPhone Batteries and Performance

#650

Post by mrgordon »

inferiorhuman wrote: post #571
pweissbrod wrote: post #553

Earlier quoted context omitted.

Apple makes great long-lasting Hardware. That being said the unreplaceable battery design is obviously driven by a clear Market Force to sway you into buying a new phone

> Apple makes great long-lasting Hardware. Six months ago I would've agreed with you. After getting a touch bar MacBook Pro for a work computer? Not so much. I don't like the ergonomics at all, but I'm more concerned about out-of-warranty costs. Thunderbolt glitches aside (it used to kernel panic fairly regularly upon resuming from sleep, more so if I had plugged/unplugged it into the TB3 hub), it took about two week…

The new keyboards are totally defective (especially v1)
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