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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#631

Post by ezioamf »

garmaine wrote: post #591
j_coder wrote: post #341

Earlier quoted context omitted.

It is about battery life. This is how the battery should be measured: 100% -> Doesn't charge more 0% -> Do no provide enough voltage/current for safe operation at current power mode. At 5% the phone could switch (configurable) to extended battery mode (low power mode) and alert the user. As the battery ages the user will notice better a faster battery discharge (from 100% to 0%) and not the performance slowdown.

Your demonstrating the same ignorance the post you’re replying to is complaining about. It is not physically possible for the phone to draw sufficient power off a degraded battery to power it in high performance modes. The battery just doesn’t provide enough electrical current. Apple isn’t stepping back performance on degraded batteries to keep battery life. They are doing it to keep peak current draws at a level the…

I think you don’t read the comment. If the battery do not have enough power the level would be 0%. The time from 100%(plugged in) to 0% will depend on how degraded is the battery. It is not difficult to understand. You are repeating Apple excuses. Mobile phones had been dealing with degrading batteries for a long time.

Re: A Message to Our Customers about iPhone Batteries and Performance

#632

Post by sytelus »

I wonder how big a hole this is going to dig in Apple’s balance sheet. I have known many people who bought new iPhone because old one was getting too slow, not because they wanted even more thinner phone. This is especially true with families where cost of replacing iPhone is so prohibitive that no one wants to do it unless it’s absolutely needed. Now that this issue hasn’t got so much media attention I would think iPhone upgrades will hit major breaks.

Re: A Message to Our Customers about iPhone Batteries and Performance

#633

Post by perseusprime11 »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

The real question to me is what else do consumers don't know about the products they are buying from Apple, Amazon and other big companies. Look at the great length we have to go to make sure there was no foul play.

Re: A Message to Our Customers about iPhone Batteries and Performance

#634

Post by perseusprime11 »

It will be interesting to see how other companies which base their products on Lithium ion batteries deal with similar degradation. For example, How will Tesla handle this scenario? Will they slow down the car when the battery performance is not adequate? Interesting to see how companies make tradeoffs.

Re: A Message to Our Customers about iPhone Batteries and Performance

#635

Post by t3rmi »

matwood wrote: post #335
whamlastxmas wrote: post #72

The Nexus 6P recently had a big consumer backlash and refund process bc phones would shut off randomly below 20% charge once they got older. I would guess the same thing is happening here. I would have much rather had reduced performance than a phone unusable under 20%. Luckily I got a free upgrade to the Pixel to fix it.

Yeah, I have owned various Android and iPhones over the years and this was a pretty common issue especially with an older phone in either a hot or cold climate.

I second that. My 2 year old Moto G was near unusable at the end. When it reached 15% charge it would just die.

Re: A Message to Our Customers about iPhone Batteries and Performance

#636

Post by Spivak »

lostmsu wrote: post #470
Spivak wrote: post #450

Earlier quoted context omitted.

What is their end game though? * Do nothing and people's phones degrade over time with an ever shortening battery life. * Slow down phones so that people still get a full day charge with less battery. Option B seems like it enables people to keep their phones longer when performance is annoying but battery is a showstopper. A notification might have been appropriate when it happens but then people would still complai…

WTF do you care what their end game should be for their best benefit? Maybe it'd be better for then to simply steal customer's money if they could get away with it. But that would be straight up illegal. And so is forcing users to upgrade by intentionally introducing performance degradation and telling users nothing about it whatsoever.

There is an action: Apple developers programmed phones to slow down at peak when battery capacity is less than some threshold. Then there is their motivation or 'end game' for doing so: the claim being thrown around being that it's to push users to buy more phones. But it seems like doing nothing and just letting the batteries degrade would sell more phones becuase not holding a full day's charge and shutting off abruptly are much more noticeable signs of a phone's age and not many people will replace their batteries.

So if Apple is doing this to sell more phones they're not doing it as well as they could and it's more effort to do this than to just do nothing. Hence I am suspicious that this is their true motivation.

Re: A Message to Our Customers about iPhone Batteries and Performance

#638

Post by [deleted] »

LaGrange wrote: post #381
mschuster91 wrote: post #315

Earlier quoted context omitted.

> Assembly line production is highly efficient The highlevel production may be, but rare-earth mining is incredibly dirty (and some of them, if not sourced from fair trade, directly fund warring groups), and IC manufacturing isn't exactly environment friendly too, lots of nasty chemicals used there.

There's quite a bit of work into recycling those, and Apple has already has the means of recovering much of it - pity people don't generally return their used phones to them, though. Your replacement battery is unlikely to be recycled better than when it's done in an automated manner on a fairly large scale. Of course Apple can get away cheap because of that "people don't even try to recycle" thing. Forcing the indus…

[deleted]

Re: A Message to Our Customers about iPhone Batteries and Performance

#639

Post by tigershark »

scoot wrote: post #518
tigershark wrote: post #333

Earlier quoted context omitted.

My wife just two days ago had a shutdown on a 6 at 45-50%

There's a free battery replacement "quality program" for that issue. [1] Also (unrelated, but will apply to many here), if you have a MacBook or MacBook Pro that the anti-glare coating has started to come off screen (typically around the edges), you can get a new screen for free. [2] [1]: https://www.apple.com/support/iphone6s-unexpectedshutdown/ [2]: https://www.macrumors.com/2017/11/17/apple-extends-free-stai... (A…

No, the replacement program is for iPhone 6s, not iPhone 6.

Re: A Message to Our Customers about iPhone Batteries and Performance

#640

Post by austenallred »

kemayo wrote: post #587
austenallred wrote: post #535

Earlier quoted context omitted.

For what it’s worth, the AirPods have “find my AirPods” that will locate them for you in most instances. I lose stuff too. I just find it eventually.

They do, but it's less helpful than it sounds. It only plays a sound if the AirPods are not in their case. Since I am fantastic at putting them in their case the instant they're not in my ears, I never have a chance to lose mine in a way where this feature would help. Granted, it's harder to lose the entire case, though it's still small enough and made of slippery plastic that can slide out of pockets if you're unluc…

If they _are_ in the case you can see the last location they were connected to bluetooth. I've lost and found my whole set several times.
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