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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#621

Post by visarga »

LaGrange wrote: post #381
mschuster91 wrote: post #315

Earlier quoted context omitted.

> Assembly line production is highly efficient The highlevel production may be, but rare-earth mining is incredibly dirty (and some of them, if not sourced from fair trade, directly fund warring groups), and IC manufacturing isn't exactly environment friendly too, lots of nasty chemicals used there.

There's quite a bit of work into recycling those, and Apple has already has the means of recovering much of it - pity people don't generally return their used phones to them, though. Your replacement battery is unlikely to be recycled better than when it's done in an automated manner on a fairly large scale. Of course Apple can get away cheap because of that "people don't even try to recycle" thing. Forcing the indus…

> far better than the romanticised "repairability"

I decide on my own what I want, which is to fix the damn thing if it's fixable and not spend 1000$ on a new one. And to fix it is "far better" than to recycle it, or to have it artificially slowed without explanation and deceived into buying a new one.

Apple is not the company I once admired. Time passes, MS is slightly more ok and Apple is bad. Weird. I wouldn't have guessed in the early 2000's.

Re: A Message to Our Customers about iPhone Batteries and Performance

#622

Post by walterbell »

visarga wrote: post #618
garmaine wrote: post #582

Earlier quoted context omitted.

Where can I buy an iPhone with a removable battery? I didn’t realize I had that choice.

You can have removable battery, or top of the line phone. Choose one.

False choice, some people would pay extra for a removable battery. There's an entire market for external iPhone battery packs, which are heavier than a removable battery.

Re: A Message to Our Customers about iPhone Batteries and Performance

#623

Post by sjy »

Woofles wrote: post #247
sjrd wrote: post #197

Earlier quoted context omitted.

Ah, so you prefer your phone just shutting down unexpectedly when you open your picture-taking app, update the public transportation app to buy a ticket because they updated the server, or exit the metro into the freezing cold of winter? Right. Not an Apple customer (never was, probably never will), I use a Samsung Android, and I wish my phone were doing that performance limitation thing, because I do feel the issues…

Anecdotal evidence, but my 6s (which I had the battery replaced a year ago under the iPhone 6s battery replacement program) was shutting down just last week when I would walk outside, even if it was at or above 50%. I'm really interested as to where this issue came from, because before I had the unexpected shutdowns with my 6s that Apple came out and admitted was the battery's fault, I had never had this problem with…

I know three Australian iPhone 6 users who had this problem when their phones were exposed to 0 °C on holiday in Europe. I wondered whether batteries sold and used in Australia might have different specs or somehow become accustomed to the higher temperature.

Re: A Message to Our Customers about iPhone Batteries and Performance

#624

Post by pishpash »

zdragnar wrote: post #555
Retric wrote: post #503

Earlier quoted context omitted.

99+% of all laws by content are not going to enter the public's awareness. Aka, if a tax bill is 1000 pages people may notice 10 pages worth of changes at the very high end, but that's about it. The average is far worse with many bills especially at the state or local level simply ignored in their entirety. In practice this basically rounds to zero on most issues, especially over time.

That's why people largely vote on lines of ideology and hot-button issues; they're (ostensibly) voting on character and judgement, leaving the minutiae to Congress and bureaucrats to figure out. Otherwise, what's the point of Congress if we aren't going to leave it to them to figure things out?

The point is there should not be a far-away Congress with such large powers. It worked when there were 13 states clustered along one coast. Now it's its own empire-building entity with little practical oversight.

Re: A Message to Our Customers about iPhone Batteries and Performance

#625

Post by carterehsmith »

madez wrote: post #458
carterehsmith wrote: post #443

Earlier quoted context omitted.

>> you are locked-in into a proprietary ecosystem Ok, so what do we do? Sell iphone ((or android phone)) and then.. get what?

With Android you are not necessarily forced into a locked-in ecosystem. I use a Google-free Android phone. I can watch movies and listen to music, talk to people and chat. And I'm free to take my data and move to another device. So, yes, extracting all of your data Apple is not withholding from you, getting another device, and then selling the Apple devices is what I would start with. Also, I would keep an open eye f…

>> I use a Google-free Android phone. I can watch movies and listen to music, talk to people and chat.

Is that somehow impressive? Every smartphone since 1980 can do that.

>> And I'm free to take my data and move to another device.

So what. People with Androids and Iphones can, and do, move to another device, data included. So what is your point.

Re: A Message to Our Customers about iPhone Batteries and Performance

#626

Post by RayVR »

enraged_camel wrote: post #175
RayVR wrote: post #138

Earlier quoted context omitted.

The outrage doesn't seem overblown to me. For years I knew that my iphones were becoming obsolete not entirely from the passage of time but instead from upgrading the OS. Apple insisted they were not slowing down devices. Now they claim that they started this in iOS 10.2, without notification. My experience has been that upgrading the OS results in degraded performance 100% of the time. Whether intentional or not App…

>>My experience has been that upgrading the OS results in degraded performance 100% of the time. Well yeah, since more features mean slower performance. I saw a noticeable performance decrease when I went from Windows 7 to Windows 8. That doesn't mean Microsoft started throttling the CPU.

I’m not saying I wouldn’t expect some slowdown but Apple essentially forces you to upgrade with no path to downgrade the os. After upgrading my iPhone 6 to iOS 11 I could not launch Lyft, uber took minutes to open, and even the built in message app would have multi-second lag on key press. If you are destroying what was a perfectly fine phone with a software release it should simply not be supported. I would have been content with an old version of iOS that had reasonable performance and did not result in my phone shutting down at 30%, which was a problem introduced with iOS 11.

Re: A Message to Our Customers about iPhone Batteries and Performance

#627

Post by waytogo »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

Why can't they just state something like...

if battery total capacity

Or whatever KPIs they use like battery wear level.

The current release doesn't say anything more than what was previously known.

Re: A Message to Our Customers about iPhone Batteries and Performance

#628

Post by ComputerGuru »

akvadrako wrote: post #178
notfried wrote: post #94

I'm really infuriated about this. Since mid-2016, my iPhone 6 Plus started to act "weird". It'd shut down sporadically, would reach 40% and then suddenly deplete, and started to get slow. But the problems were not consistent. I went to the Apple Store, and the phone passed all their diagnosis checks, even the battery. A few months later, after my AppleCare+ expired, the problems intensified. And I spent most of 2017…

Your issue isn't this "scandal" though. This is about preventing sporadic shutdowns by throttling, so if your phone was shutting down it was an undiagnosed bad battery, which is a legit complaint.

Yes it is. The “fix” was introduced to avoid these crashes by throttling instead of browning out. It’s in the article.

Re: A Message to Our Customers about iPhone Batteries and Performance

#630

Post by Iv »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

> It took too much trouble and too long for it to happen, but Apple is stepping up and doing the right thing.

Because they were hit by lawsuits.

Do not expect that this is a sudden understanding of customers' needs by Apple. They knew perfectly well what they were doing and made the choice to hide this feature. They would not have changed it without these lawsuits.

> So I take the drop to $29 as a tangible apology

I take it as an admission of guilt that they were overcharging consumers 50$ of pure margin for this.

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