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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#21

Post by greggarious »

leadingthenet wrote: post #11

Reducing the battery replacement by $50 is a great move. While I think this is a completely manufactured scandal, this will definitely take away the last argument people have against them. I'm sure some people will still hate them for something, though.

Personally I think this is great news. I like my 6s. I like my headphone port. I don't do anything CPU intensive on the phone. As long as security updates continue to be issued, I don't see a need to upgrade.

I got lucky and wasn't affected by the battery shutdown issue even though my serial # was eligible for a free battery replacement, so I was able to put off the free battery replacement for a couple years and get a new one free. In another 2 years I'll probably swap it again for 25 bucks :D

Re: A Message to Our Customers about iPhone Batteries and Performance

#23

Post by luigi23 »

lddemi wrote: post #9

Coincidence that they waited till after Christmas to release this?

Everyone was having fun, eating and singing Mariah Carey. Christmas is over and moods are worse, so here's the good Santa Apple Claus is bringing you a gift. That's the logic behind this, I guess... ;)

Re: A Message to Our Customers about iPhone Batteries and Performance

#24

Post by minimaxir »

strictnein wrote: post #20
l4yao wrote: post #5

Earlier quoted context omitted.

It's choosing the lesser of two evils. The two options are to have the phone run slower, or have the phone shut down unexpectedly with shorter battery life. Personally, I agree with Apple's call on this one.

The right call is actually targeting performance at a level that would allow for longer consistent performance state. If they're having to go to measures this drastic to keep their phones from shutting down, their batteries are underspec'd and their processors are overspec'd.

The issue only affected the 6/6S generation (EDIT: with overwatch for the 7); presumably Apple identified and fixed the issue for the 8 onwards.

Re: A Message to Our Customers about iPhone Batteries and Performance

#25

Post by strictnein »

Apple is in this situation because they've very invested in having the fastest mobile processor on paper. So you get a high performing part when your phone is new, and all the reviews and benchmarks are done with the high performing part, but after a while the battery can't handle it, so they're forced into these shenanigans.

Re: A Message to Our Customers about iPhone Batteries and Performance

#26

Post by fezz »

buryat wrote: post #2

> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone

Why is it that low power mode is usable but slowed down mode because of a battery is sometimes almost unusable?

Re: A Message to Our Customers about iPhone Batteries and Performance

#27

Post by bluedino »

greggarious wrote: post #21
leadingthenet wrote: post #11

Reducing the battery replacement by $50 is a great move. While I think this is a completely manufactured scandal, this will definitely take away the last argument people have against them. I'm sure some people will still hate them for something, though.

Personally I think this is great news. I like my 6s. I like my headphone port. I don't do anything CPU intensive on the phone. As long as security updates continue to be issued, I don't see a need to upgrade. I got lucky and wasn't affected by the battery shutdown issue even though my serial # was eligible for a free battery replacement, so I was able to put off the free battery replacement for a couple years and get…

Same here. I already had my battery replaced under that replacement plan, and for $25 why not get it replaced at some point this coming year and hopefully get another year out it.

Re: A Message to Our Customers about iPhone Batteries and Performance

#28

Post by mtgx »

leadingthenet wrote: post #11

Reducing the battery replacement by $50 is a great move. While I think this is a completely manufactured scandal, this will definitely take away the last argument people have against them. I'm sure some people will still hate them for something, though.

If this is an issue that affects every iPhone say past 2 years (although I think I've heard reports of the issue affecting much newer iPhones), then wouldn't a much better solution (for the future) be to make iPhones with user-replaceable batteries? Why do people have to come in to the Apple Store to replace their batteries? Is Apple just counting on the fact that not too many will take them up on it?
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