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Burning man defeats PayPal

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Re: Burning man defeats PayPal

#81
post #64

Earlier quoted context omitted.

(My startup) ThinkLink / FaceCash http://www.thinklink.com

Do I have to have a Social Security number and driver's license with a photo to sign up? Yes. You can use a passport as an alternative to a driver's license. I assume that means you are not operating outside of the US?

Correct. As our sign up page indicates, we're only in the U.S. right now.

Re: Burning man defeats PayPal

#82

PayPal once made me refund every customer in the last 6 months. They said it was the only way to unfreeze my account. I gave them the thumbs up because I had no other options at the time, and they said, "you have to manually refund them one-by-one yourself and then call us when it is done". It was really strange. They permanently froze my account after I refunded everyone and refused to talk to me when I called. I wa…

We've been processing 5 figures a month with PayPal subscriptions for over 5 years (we've since moved to a different system but have a lot of legacy customers still on PayPal). While I've had some odd issues here and there and the user experience for clients is poor, I've never had anything close to what you've described. I have to say–either you're wrong about "your time will come" or there's simply more to your sto…

My guess is that you got lucky, flew under the radar and now the amount you're processing is substantial enough that they won't try to pull anything.

Either that or your time just hasn't come yet :)

Re: Burning man defeats PayPal

#83

Here is another example of how PayPal is a bit shady: Sign into PayPal to send money. If you have a credit card as a payment method and a bank account as a payment method, PayPal will auto select your bank account. That's fine, except when you change your payment method from the default bank account to your credit card. A confirmation page comes up and tries to change your selection back to your bank account. There a…

Based on your description, your use of "a bit" is too generous.

Re: Burning man defeats PayPal

#84
post #2

There are precious few "victory" stories over PayPal. Unlike a credit card company, if they feel they might have to dip even 1 cent into their own profits to deal with a bad transaction, they will immediately kill an account, no matter how large or how old. I simply do not understand why there are not more competitors to PayPal - don't these corporations see the billions PayPal has made (THREE BILLION profit per YEAR…

> I simply do not understand why there are not more competitors to PayPal If you read the excellent interview with Max Levchin in Founders at Work, he alludes to the fact that PayPal is really just a state-of-the-art, best-in-class fraud detection system with a payment frontend. He also says that Banks are more conservative than PayPal - in that they can't go after a business model where there is going to be fraud -…

"He also says that Banks are more conservative than PayPal - in that they can't go after a business model where there is going to be fraud - and the game is to minimize the losses."

It seems to me that deal with fraud is an important part of any bank's business.

Re: Burning man defeats PayPal

#85

PayPal once made me refund every customer in the last 6 months. They said it was the only way to unfreeze my account. I gave them the thumbs up because I had no other options at the time, and they said, "you have to manually refund them one-by-one yourself and then call us when it is done". It was really strange. They permanently froze my account after I refunded everyone and refused to talk to me when I called. I wa…

How in the world has PayPal managed to not be perpetually in court fighting off class action law suits?

Re: Burning man defeats PayPal

#87

Here is another example of how PayPal is a bit shady: Sign into PayPal to send money. If you have a credit card as a payment method and a bank account as a payment method, PayPal will auto select your bank account. That's fine, except when you change your payment method from the default bank account to your credit card. A confirmation page comes up and tries to change your selection back to your bank account. There a…

I recently sent a payment from my Paypal account to someone else's. I thought I specified that the payment should be taken out of the credit card source, and not the bank account source. I saw a success page, closed my browser tab, and thought nothing more of it. Later, I received an email indicating that the recent payment I made "failed" to get funded by the bank account, and that the credit card was used as a fallback.

Re: Burning man defeats PayPal

#89

PayPal once made me refund every customer in the last 6 months. They said it was the only way to unfreeze my account. I gave them the thumbs up because I had no other options at the time, and they said, "you have to manually refund them one-by-one yourself and then call us when it is done". It was really strange. They permanently froze my account after I refunded everyone and refused to talk to me when I called. I wa…

Interesting to read that. I thought it is only Paypal Germany whose customer service is bad. My experience with Paypal is, that they deliberately freeze my account and ask for private information and business details, that you really don't want to distribute. If I don't send them, the account remains frozen - well, I may upload money any time ;o). And indeed, Paypal also doesn't talk to me anymore. They don't close m…

He did?? Does he know the iTunes Music Store contract is a whopping 23 pages long, with some 112 sections? At least, it was as of early 2009, which was when I A) really read the thing and B) decided I was done with iTMS. (Full details at http://www.blahedo.org/blog/archives/001060.html .)

(EDIT: iTunes ≠ iTMS)

Re: Burning man defeats PayPal

#90

PayPal once made me refund every customer in the last 6 months. They said it was the only way to unfreeze my account. I gave them the thumbs up because I had no other options at the time, and they said, "you have to manually refund them one-by-one yourself and then call us when it is done". It was really strange. They permanently froze my account after I refunded everyone and refused to talk to me when I called. I wa…

Interesting to read that. I thought it is only Paypal Germany whose customer service is bad. My experience with Paypal is, that they deliberately freeze my account and ask for private information and business details, that you really don't want to distribute. If I don't send them, the account remains frozen - well, I may upload money any time ;o). And indeed, Paypal also doesn't talk to me anymore. They don't close m…

well, to be fair he never said what's the dimension of "the page" ;)
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